GoodGuysPhoto

Full review
We ordered a camcorder online. This store had the lowest price. The reason I like online shopping, is that I can buy the stuff I want without some pushy sales representative working on commission trying to make me buy stuff you don't need or want.

Well, to my surprise it didn't quite go that way here. The following day after I had placed my order, I got a phone call from them to "confirm my order", but really it was to try to sell me more stuff. The sales rep "was very surprised I didn't take advantage of the deal on an extra battery and charger for half price" (something I could not see on their website when I made my order.) He explained to me that I really needed the extra battery, since the battery supplied with the camera "only lasted 30 minutes". I told him according to JVC's website it lasted 1 hour and 30 minutes. He replied that the actual specifications were 55 minutes, but that was only on standby. He also said that the JVC box stated that a different battery was needed. (I found out later that what the box really said was: "Don't forget the back-up battery." - not quite the same thing!) He also told me that charging the battery through JVC's supplied AC adapter, could possible cause memory loss to the camera's hard drive (something I found odd, but had no way to prove him otherwise). I eventually stopped arguing with him, and bought the battery and the charger.

The shipment came very quickly. It made it from New York to Oregon overnight. Pretty impressive! But I also paid $30 for the shipping.
I got a couple of surprises when I opened the box, though. The extra battery and charger was not made by JVC, but by two different generic brands. The battery therefore needed an additional little cable connected between it and the camera. There were no indication from the sales rep on the phone that these would not be made by JVC (maybe it was just my mistake to assume they would be JVC?) The charger works good. The battery that came with the camera however lasts over an hour, and not 30 minutes which I was told.

So in summary I got a good price, but the backside was a pushy phone call in return, and I feel a bit deceived over some of the "half-truths" he told me to sell me the additional battery and charger.