Goddess Within

Full review
Easy to order...difficult to have delivered.

Do not order from this place! I placed a decent-sized order (around $85) on February 24, 2006. On March 6, I sent an email to their 'order inquiry' system (since they never answer the phone). I received a response back 2 days later telling me that MOP (the manufacturer of the hair products I ordered) had changed their packaging, so the items were on backorder, but I would receive the items by March 10, 2006.

On March 14, I sent another message through their inquiry system, and I received a response back stating that the brush that I also ordered was on backorder, but that the items would ship out the following day. I responded to the message stating that if I would not receive the items by Friday, March 17 (tomorrow), then they could cancel my order. In my opinion, 2-day shipping of these items would have been the least they could do, considering that it had been nearly a month since I placed the order. I received no response back to my last message.

I just logged onto their website, and they cancelled my order. I'm assuming that they did not have the things that I ordered in stock when I placed the order back in February, and their last reply about the brush being on backorder was just an attempt to push me off another week or two until they actually had the things that I ordered.