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When I received the catalog I...
by GiftValues.com Shopper, April 24, 2008
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When I received the catalog I immediately looked through to
see what you had to offer that was unique and I must say I
was more than pleased with the selection of items. I will
definitely be purchasing again.
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Excelent product. I wish I could...
by GiftValues.com Shopper, April 21, 2008
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Excelent product. I wish I could receive the order sooner than 2 to 4 weeks as is today. It will be very productive for this company to send the products no later than a in a week....Also, very few deals as far as sales or rebates...almost every pen has the same sales price for the almost the last 4 years. I think they could sell more if they reduce prices more often and have great deals.
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Pleased
by GiftValues.com Shopper, April 16, 2008
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Pleased
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I had initially forgotten what I...
by GiftValues.com Shopper, April 15, 2008
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I had initially forgotten what I ordered because It took such a long time to receive the order.
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Service was quicker than in the past. I...
by GiftValues.com Shopper, March 25, 2008
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Service was quicker than in the past. I have purchased at least 8 fountain pens in he past. However, the performance of this one is not good. I have not been motivated to return it.
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My experience was excellent! I found...
by GiftValues.com Shopper, March 17, 2008
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My experience was excellent! I found what I needed and was contacted twice regarding the order. I would most certainly shop @ GiftValues.com again and recommend this sight to my family and friends!
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I placed the order on February 10,...
by GiftValues.com Shopper, March 11, 2008
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I placed the order on February 10, 2008. I have not received any product or communication from Gift Values except for my order confirmation printed at the time I placed the order. The website does not come up so I can't get their phone number to check on the order.
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Good service and a great product at an...
by GiftValues.com Shopper, March 10, 2008
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Good service and a great product at an excellent price!
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It was very convenient and easy.
by GiftValues.com Shopper, March 10, 2008
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It was very convenient and easy.
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was o.k. ...... the only place I could...
by GiftValues.com Shopper, March 9, 2008
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was o.k. ...... the only place I could find the parts I needed and however slow the right parts did eventually arrive in good condition. seems to be better than the original pen refill.
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I felt it took too long to get my order
by GiftValues.com Shopper, March 7, 2008
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I felt it took too long to get my order
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Purchased daily journal and ink refills...
by GiftValues.com Shopper, February 27, 2008
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Purchased daily journal and ink refills which should have been shipped at the same time, however they were shipped separately and I was charged double shipping and handling charges for what was to be one order not two.
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It seemed like it took a long time to...
by GiftValues.com Shopper, February 27, 2008
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It seemed like it took a long time to process my order (several weeks). When I received the order, one of my ink cartridges was leaking, but fortunately I was able to use it right away so it worked out okay. The rest of the order was fine.
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There is an automatic subscription...
by GiftValues.com Shopper, February 23, 2008
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There is an automatic subscription attached to buying this Mid Size Planner, that I did not see when I ordered it only. After the planner arrived, I noticed small print on my invoice regarding this automatic subscription. It's not clearly defined on the website. Bobley automatically signs customers up to purchase another planner, EVERY YEAR, with merely in-direct consent of the consumer. It's simply not a good policy and lends itself to cutomers missing the fact that they were charged unknowingly.
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Shopping experience was fine....
by GiftValues.com Shopper, February 20, 2008
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Shopping experience was fine. Merchandise was overpriced.
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I had placed an order online with...
by GiftValues.com Shopper, February 16, 2008
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I had placed an order online with GiftValues.com back on January 17, 2008. As of this present time (2/16/08) I still have not received the merchandise. In checking with My Order status it still reads "being processed". GiftValues states it takes 2-4 weeks to receive your merchandise. 4 weeks is just about up and I still have not gotten my order. I am disappointed in GiftValues service. I have order from them before and did not receive such poor service before. This might incline me to not use GiftValues in the future.
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I order the appointment book each year....
by GiftValues.com Shopper, February 9, 2008
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I order the appointment book each year. They are easy to order online.
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My experience has been mostly good....
by GiftValues.com Shopper, January 23, 2008
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My experience has been mostly good. Sometimes I can't find the specific type or style of product I am searching for but on the other hand sometimes I find things I have been looking for for a long time.
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Delivery of ordered product took longer...
by GiftValues.com Shopper, January 20, 2008
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Delivery of ordered product took longer than expected, almost a month from order to receipt. Otherwise, products were received in good condition.
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Love the appointment books but...
by GiftValues.com Shopper, January 4, 2008
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Love the appointment books but disappointed in the colors received. I had ordered 4 Blue and 5 Black appointment books but the Black were substituted with Burgundy. Order was completed, charged to my account and shipped without a notice of substitution to me. I had ordered these as holiday gifts so did not have time to return. I contacted the company via e-mail letting them know of my disappointment but never received a response from them. I was not asking for a refund or exchange, I was just letting them know of my disappointment. A response with apology or acknowledgement of my disappointment was expected but did not receive any communication. Even though I like the books it is highly unlikely I will purchase again due to the poor customer
service communication.
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Great Product
by GiftValues.com Shopper, January 3, 2008
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Great Product
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Everything was fine, I had no problems...
by GiftValues.com Shopper, January 2, 2008
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Everything was fine, I had no problems at all.
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Very satisfied with the product....
by GiftValues.com Shopper, January 1, 2008
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Very satisfied with the product. Shopping was easy. I found exactly what I was looking for and it was delivered in plenty of time for Christmas.
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From the time I placed the order, to...
by GiftValues.com Shopper, December 30, 2007
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From the time I placed the order, to the time I received the order it was weeks. (Unacceptable) In several of the pens, the ink had dried up.
C/S handled the reshipment of refills in a courteous way but again it's going to take weeks to receive.
Having been in OPS mgr in the past, I would be ashamed if this was the best that we could do.
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Second time I have ordered and am...
by GiftValues.com Shopper, December 27, 2007
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Second time I have ordered and am pleased again.
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This company does not know the meaning of service??!
by sbutler6, December 26, 2007
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I do not know how this company stays in business, aside from preying on unsuspecting customers. I purchased multiple gift pens for my staff for Christmas gifts in early October via the Internet. The initial order took 3-4 weeks for delivery, at which
Read full review...
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I like the quality of giftvalues...
by GiftValues.com Shopper, December 3, 2007
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I like the quality of giftvalues products and would order from them indefinitely.
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The pen sets I ordered were very nice....
by GiftValues.com Shopper, November 25, 2007
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The pen sets I ordered were very nice. I paid extra to get them within 2 weeks, and they were just a couple of days late. The tracking system is useless. After about 12 days, I looked to see if my order had shipped, but it said no shipping information. And, it kept saying no shipping information even after I had received the merchandise. I would say your tracking system is non-existent.
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Postage and Handling charges are very...
by GiftValues.com Shopper, November 25, 2007
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Postage and Handling charges are very high.
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Simply Great!!!!!!!!!!!!!!!!!
by GiftValues.com Shopper, November 22, 2007
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Simply Great!!!!!!!!!!!!!!!!!
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