GetPartsOnline

Items was not NEW as described on website and customer service would not reurn emails. Item is clearly used with scratches and covers are taped-on with scotch tape.

 I would not shop here again

Recently I ordered HP motherboad 443774-001 through eBay. It was mentioned that they will send me a new OEM piece.

However, when I got the item, it was old one with dust and screw marks. Above all it was not working.

Let see, I have put up my case with PayPal resolution center for refund.

 I would not shop here again

I ordered a macbook keyboard and trackpad from get parts online, it said on their website that it was in "perfect working condition".  This was a lie, I only ordered one keyboard, they sent two, however both of them were unuseable and had the cables ripped out of the back of them.  Also whoever took them out of the previous machine used a crowbar it seemed to get it out.  Sending me an extra keyboard did not make up for the poor quality, both were still useless to me.  I contacted get parts online for a refund and of course they wanted me to pay to send it back and then there would be a restocking fee.  I decided to keep the $50 worth of junk so that they couldnt con someone else and send it to them.  PLEASE do not buy from this company, I would love to see them bite the dust for screwing people around like this.  It amazes me to think someone could really put that stuff in a box and waste my time and money by shipping it.  It belonged in a trash can.

 I would not shop here again

I seem to be in the middle of one of the bad experiences. I have purchased a disk drive for my laptop computer. They processed my credit card and then confirmed shipment. 

We received notification that this shipped on Saturday,28 March 2009. When I log into UPS tracking it always tells me that it can not find my tracking number. We sent them an email requesting shipment tracking. We promptly received a relpy saying they would check into it. 5 business days later we have not received any futher information.

It is now been 15 business days and I have not received my part. We will update this complaint when we get the final status.

I wish I had checked this site before purchasing from this company - We would not have made this purchase.

 I would not shop here again

Be wary of too-good-to-be-true prices. We ordered 8 docking stations and received a confirmation email that they had shipped. After a 10 day wait we suddenly received a note that they didn't have them in stock and the order was cancelled. Amazing, since they had supposedly already shipped. I would not trust this company in the future.

 I would not shop here again

Good service.

 I would shop here again

excellent

 I would shop here again

EXCELLENT

 I would shop here again

Wrote a note to them regarding the restock fee and never received any feedback from them, this is not acceptable

 I would shop here again

My experience with Getpartsonline is a proof that sometimes the pursue of the cheapest deal can turn up to be an expensive headache. I live in UK and wanted to buy a Sony HDR-FX7 Camcorder. Given the prices in US being far cheaper than in UK, and   Read full review...

 I would not shop here again

good

 I would shop here again

Not a hitch in the process. Had what I needed, the price for the reconditioned battery was emminently reasonable and it came as swiftly as one would expect.

 I would shop here again

Very straightforward transaction. The phone call was necessary because I miss-keyed a piece of information. They followed up and got the product on its way. Well done.

 I would shop here again

parts exactly as descrfibed, fast shipping, great experience.

 I would shop here again

Great service, prompt and pleasant!!

 I would shop here again

Still waiting for part. I realize that an APO address may take more time so I am being patient,

 I would shop here again

This site was easy to use, and easy to order from. Merchandise was sent out quickly and I have no complaints.

 I would shop here again

Was fast and accurate. I would use this vendor again!

 I would shop here again

would shop here again as long as prices remain competitive.

 I would shop here again

I easily found the part I needed and the lowest price.

 I would shop here again

The part that I ordered was exactally what I needed and wanted and the price was low. I recieved the product when it was suppose to arive. I will order again from this company in the futer.

 I would shop here again

All parts were as described

 I would shop here again

They were very helpful, friendly and professional and the prices were great!

 I would shop here again

They offer and sell products they don`t have. Just make me waste my time.

 I would not shop here again

I think they need to update their web site some product that they have but couldn't find it under their search

 I would shop here again

Item was advertised as new, but the battery was re-packaged. It looked like it was returned and then it was shipped to me. I will never know how "new" my battery was.

 I would shop here again

Good parts at a good price.

 I would shop here again

Excellent in every respect! Delivered a day earlier than promised.

 I would shop here again

it was easy to order and get my product.

 I would shop here again

as a researcher,i rate companies on several areas,in my personal shopping experience,i rate companies as to referable to others or not due to my experience personally,this personal experience with your online shopping was unfavorable thus would cause me to not refer your online getpartsonline to anyone,i have a small company called will search,and i started this company to rate business's in direct and indirect customer satisfaction so referals can be given upon request in writing by comsumers looking for a favorable shopping experience without the hassles of unfavorable shopping,delayed orders,overcharges,lost orders,poor customer service assistence etc...,at this time i can not refer getpartsonline if asked for a referal to an online computer parts store,due to my personal shopping needs and shopping experience.in the future i would welcome another oportunity to shop again to form a more favorable shopping experience.

 I would not shop here again

The product came a day before scheduled and in good conditiona nd moreoever the merchant lives in Long Island like I do.

 I would shop here again

Helpful staff and quality products ressonable price.

 I would shop here again

It was soppsed to be recieved on the 5th, it didnt arrive till around the 28th! way to long to recieve it for the cost of shipping!

 I would not shop here again

Information on their site is misleading

They listed incorrect specifications for the item I purchased which resulted in my having an item that wasn't compatible with my computer system.

In order to return this item they wanted to charge me a 20% re-stocking fee, even though it was their misleading website that lead me to purchase it in the first place.

After contacting them, they agreed to refund the entire amount of my purchase and shipping. It remains to be seen if they will indeed do this.

 I would not shop here again

Quick Shipment and Cheap Price. But the quality of the product is not as good as expected. It still failed to read some disk. Not much improvement even compared with my old one.

 I would not shop here again

ordered what I needed, got it promptly and it worked great.

 I would shop here again

The price was half that of the next least expensive, and frankly I was a little wary because of that. However, the drive arrived in perfect condition, and two days before I expected it.

 I would shop here again

Response time was quick. Quality of battery was as described. I am please with the purchase and the service of the seller.

 I would shop here again

Excellent delivery process - would have appreciated some written instructions about driver downloads

 I would shop here again

simple and easy to use website which I enjoy using.

 I would shop here again