Highlawn Inc.

Highlawn Inc.
Average Rating: 4.82/5.0 store rating
Customer Service 5
On-Time Delivery 5
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My kitchen looks great because of this hood

by nurdade, August 19, 2011
This was my first experience with Futuro futuro. I did a lot of research before buying the streamline because I was worried that the slim body wouldn't handle all the cooking that we do. After talking to my contractor and installers they all said that all futuro range hoods come with powerful motors and can handle any residential cooking areas. Technical support and staff is always available and there is no hold time. Kitchen looks stunning and the range hood completes the look.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Passing online shopping expierence

by tlinden, July 25, 2011
Delivered: 3 days after placing order
Customer Service: helpful and nice
Overall Satisfaction: Very satisfied and would shop with them again. I thought the hood was pricey when purchased but it's worth it in the end.
Quality: Excellent quality hood, cleans quick and easy and works good.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Professional company

by morrisrick, June 23, 2011
It's a pleasure to be able to deal with such a responsive and professional company. I had an unusual kitchen configuration and with the patience and time of their staff, they were able to give advice on which hood would best accommodate my kitchens needs. I used to own a Viking hood and in comparison my old Viking was much louder and bulkier then my Futuro. I did a lot of online comparison shopping and in the end purchased an Acqualina Island by Futuro Futuro and I'm glad I did.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent

by mgm_club, July 15, 2010
I am so pleased with Futuro's product and service so much that I decided I MUST write a review to let others know what kind of great service they provide. Before I came across Futuro Ftuuro I had decided to purchase a Miele range hood which I read many good reviews on, I was almost set to purchase it until I came across FF which is alot more affordable. Of course I had my doubts like any other person would when finding a brand that they aren't familiar with, but it worked out well. I purchased my range hood and was shocked on how persist ant the entire order was. The same day that I purchased my hood it was shipped out! (This isn't my first large appliance on-line order and usually it takes 1-2 weeks to ship out.) I received it in excellent condition, and installed it a few days later. The installer said he didn't have any problems installing it and instead complimented the quality of the hood. I don't write reviews much but this experienced pushed me to write this one.  It is powerful and modern, exactly what I needed in my kitchen.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

problem-free

by designer101, April 13, 2010
The companys staff is very helpful and patient. I purchased this hood from Futuro Futuro because they are the actual manufacturer and they have the lowest prices. I would shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Incredible customer service & Product

by bdtick, April 9, 2010
Order shipped very quickly and the packing was excellent, would highly suggest this brand. It arrived when they said it would. Customer service is exceptional, responsive, and very friendly. I am very pleased. Works great and very quite.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

best online shopping store

by anthony2010, February 23, 2010
Their service is exceptional - helpful, polite & professional. It was a pleasure doing business with them. And the range hood performance is excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent quality, and GREAT price.

by c_blanchard, November 16, 2009
I’m 100% satisfied with my new acqualina range hood. This company has helpful customer service and technical support. They have a showroom in New York, and you could see all of the models on their website. (futurofuturo.com) - I would recommend this company to family and friends. Excellent quality, and perfect price. 
C.Blanchard, NY

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Professional company, excellent quality, fast service, gorgeous design

by robertmed, September 11, 2009
Ordered the Mystic wall range hood directly from the company by telephone and was overly impressed with the sales representative I spoke with. I was given a confirmation number for my order by phone, and also received a confirmation e-mail in my inbox. Later received another e-mail with my shipping and tracking information. Unit was delivered just as promised, and was installed the following day. The unit works and looks just as described on the website. I'm glad I took my installers advice and went with this company.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very proud customer.

by allenmet, May 8, 2009
A few words to express my thoughts about this brand. Customer service is knowledgeable and helpful. I've had a list of concerns and questions before and after I purchased my unit, and I am only pleased with the advice that I was given. I recommend this company for it's honesty and highest level or professionalism. I was considering several different models and the sales rep. listened to my concerns and requirements and pointed me to the right direction which was just perfect to my cooking habits and my kitchen design.
I am a very proud customer.
Great job!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Lots of choices, very fast, convenient. Highly recommended!

by angellinehan, February 20, 2009
Shopping with this company was one of the best online shopping experiences I've had. All the information is clearly shown on the website, ordering was easy, and I received my new kitchen hood in only 2 days! When my contractor was installing it, he commented on how well-made it was, and after installation, I was pleasantly surprised by its gorgeous looks and most importantly, very quiet performance.

I'm happy to see that there are still some brands that are worth their price and stand by their reputation and customer satisfaction. I highly recommend the Futuro Futuro brand for anyone looking for good quality appliances online.

Angela L., Detroit, MI

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Prompt, proper, professional, highly recommended.

by geemooney4, February 6, 2008
One of the best online shopping experiences I ever had. Answered my questions promptly - very knowledgeable staff, shipped the order the same day, E-mailed me order confirmation and tracking numbers quickly. I got the hood and had it installed within days, and it looks & works wonderfully!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

My experience was Excellent!

by frk3879, July 28, 2006
The Futuro Futuro staff know's exactly what they are

doing. Trust them, you cant go wrong. I ordered my hood, 4

days later I got it. It was packaged really well. The

staff was helpful, and kind. It's been almost half a year,

and the piece looks and works better then ever.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fantastic look, awesome price.

by kkellybb, May 9, 2006
Well I was looking for a vent for a long time, and I was drawn to my final conclusion of buying a Jupiter.

I was attracted to the unique body shape. VERY HAPPY!!! I received many compliments on my item, and it really works! The odors are gone right away.
Definitely worth the money.

The transaction was great; I received an email concerning my item the same day. I wouldn’t change a thing. I definitely would recommend Futuro to others.


Thank you Futuro Futuro for making my kitchen look fantastic.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

step by step and easy.

by kinngmx, April 18, 2006
Shopping from this company was honestly the easiest experience I ever had. The man I spoke to in Customer Service was very helpful and kind. He had explained everything clearly. 100% satisfaction. I would recommend this store to my friends and family. Very happy with purchase. EXCELLENT PRODUCT !!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Easy as 1 2 3

by lrothman777, April 10, 2006
A+, Customer Service did a great job. Step by step instructions, astounding quality. I could not believe it when I saw it with my eyes. The product looks exactly like the pictures do. It’s too good to be true. I was about to go for a different company, but I loved Futuro's price and selection. I took a risk, and I am glad I did. I received my vent 4 days after placing an order over the telephone. I then received a confirmation e-mail which stated my tracking number. I did not even have to wait. I pass you with an A+. Thank you!!!!!!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fast and easy!

by chrish5, March 4, 2006
Great quality, Beautiful craftsmanship, fast delivery, Very satisfied!. Helpful, and kind customer service. Outstanding product! I would definitely recommend a Futuro Futuro range hood.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent product and service. Recommended! A+

by kevin34471, May 6, 2005
I ordered a Moon Crystal (ceiling mounted) model from Futuro. Their customer service was very helpful with providing installation advice and the range hood was delivered to me only 3 days after I placed the order. I'm very happy with my purchase - it is excellent quality, easy to clean, quiet, and is indeed very powerful.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

We are very happy that we found Futuro Futuro. Excellent product and service!!

by thisisrayhall, May 3, 2005
My wife and I have just moved in to a new house. My wife loves to cook and she insisted that we replace the old microwave-vent combo with a new high quality range hood. As we were doing our research on range hoods we saw a TV show on modern kitchen appliances that featured Futuro hoods. We liked their design, so we decided to check out their website.

We loved their selection of range hoods. Because our house is modernly designed, this turned out to be exactly what we were looking for.

We ordered the Excellence model. Futuro said the range hood would be shipped out the next day, but a few hours later we received a confirmation email that the range hood was shipped out same day!

When we received the range hood and unpacked the box, we were simply amazed. It looks much better in real life than as shown on TV! We then hired an electrician to hook it up.

We love it - it's quiet and very efficient at pulling out all the smoke and odors. We are glad we found Futuro, thanks!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very high quality product. We absolutely love it.

by caflowergirl, August 10, 2004
My husband and I are renovating our kitchen, and to add style, we have decided to purchase a Futuro Futuro range hood. We ordered it on their website, and the package arrived in 3 days. The range hood looks beautiful and the installation procedure was very explanatory. We love it - it's very powerful and our guests always compliment on it's unique design. I would definitely buy more from this company.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent quality product. The best internet experience we ever had.

by apparecchi, July 30, 2004
Excellent product. Great quality. Excellent price. We are happy with our purchase. The range hood was shipped out and arrived tremendously fast.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

can not recommend the product or company

by jmwitt, May 8, 2004
Futuro Futuro sells Italian made range hoods. Please be carefully, they are selling products which are not UL approved and I had to remove it for the city inspector.The customer service as very bad and I can not recommend the product of this company.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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