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FurnitureBuzz

FurnitureBuzz
 
Overall Rating: 2/5.0 store rating
Ease of Ordering: 5/5 stars
Customer Service: 3/5 stars
On-Time Delivery: 3/5 stars
Selection: 4/5 stars

Shipping can take MUCH longer than expected

 
A review by ennylanna written on Aug 10, 2006
Full review
I have to say that I am extremely dissatisfied with my experience with Furniture Buzz. I ordered a TV stand and two side cabinets THREE weeks ago and as of now, these items have not even been put on a truck to be shipped yet. I was told from the time I placed the order to the time it would arrive here would be 7-10 business days. Of course there are times when there can be delays, but to still not have this furniture on a truck 21 days after the order was placed is unacceptable. When I called Furniture Buzz one week ago (two weeks after the order was placed), I was told the furniture was indeed in their warehouse - but why it is STILL in their warehouse a week later is beyond me. All I can say is that even if it was to be put on a truck tomorrow, it would have been longer than one month from the time of order to the time of delivery. I would have appreciated some kind of update from the company about the excessive delay, but all contact has been up to me - and I have been given several different explanations for the delay. Sorry - but if I had known it could possibly take at least a month for delivery, I simply would not have placed the order at all.
 

About the Author

ennylanna
a member of Epinions.com
Reviews Written:  1
 
 
 
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