FumFie

FumFie
 
Average Rating: 4.18/5.0 store rating
Customer Service 0
On-Time Delivery 0
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Friendly, helpful, and professional...

by Fumfie Shopper, November 28, 2011
Friendly, helpful, and professional staff. Great prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Best price for the pro camcorder I...

by Fumfie Shopper, November 25, 2011
Best price for the pro camcorder I wanted. Arrived before the promised date. Will shop there again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Horrible

by haroon313, November 18, 2011
They will never show you the total price before or after you enter your credit details. After that they will send you an email without any pricing details. Then they will send you an email saying that they are unable to reach you and to ensure your order ships in a timely manner please contact us. When you call back the representative will try to sell extra stuff. They will charge you more (adding insurance etc) and you end up almost the same price you could get on other trustable websites. When I receive a camera there was no pricing details in the box either however they offered some free gifts in return of a good review. Somebody called me after I submitted the review on another website and said my review is not accurate and offered me extras stuff or waive insurance etc. I refused all. Their representative said I am ridicules. In Short I am not changing my review in return of anything. The good reviews you see might be in return of free gifts. This the third place I added my review to help everybody

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

survey was done 10-5-11

by Fumfie Shopper, October 6, 2011
survey was done 10-5-11

  I would shop here again
Overall Rating: 5/5.0 store rating
 
Fumfie is unnecessarily burdensome with their two-part process, and there's no benefit to the consumer in having to call in. A subtotal, which is somewhat misrepresented as the grand total, is given on the website, and one would expect that to be it.   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
 

Good Job FUMFIE

by allamudi_srp, August 28, 2011
I recently purchased Sony HD CX560V, from Fumfie.com.
I appreciate their customer service, very prompt and excellent response.

I strongly recommend everyone to buy from Fumfie.com, Good Price, Above all Good Customer Service.

I rank Fumfie with 4 Stars.

Overall, I rate this camera a 4 star. I knocked it a little due to the screen, the view finder

With This Purchase I highly recommend everyone to go by FUMFIE.com

Good Luck Fumfie,

Regards
Srinivasaprabhu

  I would shop here again
Overall Rating: 4/5.0 store rating
 

great people to work with, honest,...

by Fumfie Shopper, August 26, 2011
great people to work with, honest, quick and very competitive. thanks!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

avoid! Bait and Switch!

by nozhik, August 18, 2011
You order, they should you a nice total of 1574; you get a confirmation email without your order summary, you get a call from Barry, who claims you just agreed to their terms and conditions, and the actual total, with insurance and handling, is 1753.
Now, you decide if you are willing to pay 11% extra. I don't.I think such practices should be prohibited.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Fumfie.com is not worthy of trust.

by elmick, August 8, 2011
After cancelling an order with another seller I spoke to a Fumfie rep and asked, "Am I going to get a call back like the last one asking me to spend more money?" He responded that Fumfie is a real camera store and that my camera would ship immediately, so I agreed. I received emails to call back days later stating that they tried to call me (no they didn't!). A week after my camera supposedly shipped, when I called,  they informed me that I would have to pay $24 insurance and handling, above the advertised "free shipping in 7-10 days". I had been watching UPS trucks drive by for a week anticipating the arrival of my camera. Silly me! I will not do business with them again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Buyer Beware!

by chambersnd, July 27, 2011
BUYER BEWARE!! BAIT AND SWITCH ARTISTS. I ordered a Canon T3 camera from them -- shortly after I placed the order, they called and offered to sell me a 4 hour battery with charger, case and UV lens for an extra $49. I agreed, but when I received the camera, there was no extra battery, and the case was much smaller than what they said they would send. Also, it turns out there's no such thing as an extended battery.
I called to ask for either: the missing extended battery and charger, or a refund of the $49, and they said they couldn't do that. They offered to send a tripod and an extra retail battery instead. They never sent that. I called again, and now they said they could only send a tripod. That was never sent.
***UPDATE: After several conversations with the company, and with help from the manager (Henry), I was able to resolve the issue. I was sent additional items to make up for the extra charges. Although I received everything, this was still a very frustrating experience. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Fumfie Customer service is over the top Thanks

by burton65, July 14, 2011
Excelent service along with great prices.Had an issue with my d3100 2 months were it was defective and customer service sent me a replacement camera rite away instead of waiting for nikon to fix it.so i took the new camera on my  my vacation thank you fumfie!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

SCAM SCAM SCAM

by playaz23434, May 26, 2011
Scam artists.  They tried to charge me $100 more than they quoted on their site during checkout.  They said the extra $100 was for insurance which is crap.  They tried to push other products and warrenty.  We aware of storefronts where you have to call in to confirm your order like this one.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Overall great experience. However, one...

by Fumfie Shopper, May 8, 2011
Overall great experience. However, one minor complaint - The shipping insurance fee was not included originally on the website.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very good, trying to get a small freee...

by Fumfie Shopper, May 6, 2011
very good, trying to get a small freee gift - having trouble with that

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have lower prices than the...

by Fumfie Shopper, May 3, 2011
I have lower prices than the competitors for some of their products. During the purchase of the product I found they add on some extra cost in the name of insurance. But even after the added cost it still came lower than the competitor. I went ahead and purchased it. The product came on time, in new condition and they even threw in a free mini tripod which I am using very effectively. So overall it has been a very good experience if you expect the additional cost on the list price.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Unusual order process for an internet...

by Fumfie Shopper, May 2, 2011
Unusual order process for an internet purchase, it required a phone call to complete the order. Nice sales personnel, but was difficult to connect due to business hours (east coast vs west coast and holidays). They do not seem to respond emails you must call in order to communicate with this organization.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Fumfie has one of the lowest prices...

by Fumfie Shopper, April 30, 2011
Fumfie has one of the lowest prices online. I would definitly recommend this site to anyone.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was the first time I have ordered...

by Fumfie Shopper, April 24, 2011
It was the first time I have ordered from FumFie and it was a pleasant experience ...no complications !!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Beware of this Seller

by chili8888, April 22, 2011
I was a victim of fraud with this seller. They advertised a DSLR camera as a US model, verified it was such on the phone order, then sent a gray market import instead. After delivery and when questioned about this, they first tried to say it was a US model. After I  presented with solid evidence that it was indeed an import, they tried to get me to keep it anyway offering me 'their' warranty. When this didn't work, they told me that it could be returned for a full refund. Then they kept almost 25% of my money for bogus 9% insurance and 15% re-stocking fees. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Outstanding company... I was blow away...

by Fumfie Shopper, April 19, 2011
Outstanding company... I was blow away by the customer service and their support. I take customer service very seriously. The agent was very polite and knowledgable concerning my inquiries. Once I finished my research and gave the agent my findings he walked me through the process and gave me several options, which I apperciated. The agent wasn't just concern about his commission but he truly wanted to sell me the right product that would fit my budget that was above standard. I finally purchased my Canon HF S21 from Fumfie.com and was glad I did. Very quick shipment. I even had a follow up question and they were very happy to help me and walk me through some of the process.(KEY)I will shop at Fumfie.com many more times. They have a customer for life.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service great prices!!!

by Fumfie Shopper, April 14, 2011
Excellent service great prices!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very satisfied with the product and the...

by Fumfie Shopper, April 13, 2011
Very satisfied with the product and the timely delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Major delay was caused by winter storm,...

by Fumfie Shopper, April 10, 2011
Major delay was caused by winter storm, and not by Fumfie. I do wish the tracking system would have worked better.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Fumfie was all that I expected from the...

by Fumfie Shopper, April 8, 2011
Fumfie was all that I expected from the seller and much more. I will definitely be doing business with Fumfie in the future :)

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The buying experience for the most part...

by Fumfie Shopper, April 7, 2011
The buying experience for the most part was positive and I would no doubt be a repeat customer. However I wrote an email them regarding a tripod that I didnot recieve and they have not gotton back to me as yet. However, to be fair, this email was only sent yesterday.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered a Nikon D300s camera that was...

by Fumfie Shopper, April 6, 2011
I ordered a Nikon D300s camera that was advertised online as a USA Model. The one I received is a European Model. Fumnfie called to confirm the order and mentioned insurance would be added. I don't remember it being on the total when I placed the order originally. It was over $200. I ordered 2 Nikon SB600 flashes. I received one and called to inquire about the second. The customer service rep said he would check into it. A week later I had to call again since he never got back in touch with me. I received the second flash about a week after the second call. The second rep was nicer and resolved the issue.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

As per my experience i won't buy...

by Fumfie Shopper, April 6, 2011
As per my experience i won't buy again. Lens wasn?t sent in the Original Nikon Packing, it was just plain card board packing. I can easily ignore that because packing was still safe and nice. But you haven't even sent me the invoice with the serial number on it along with the product. Kindly send me the invoice along with the cleaning kit that you are going to send. I would be thankful and can think of making a purchase again because of your prices.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I didn't expect to have to call to...

by Fumfie Shopper, April 5, 2011
I didn't expect to have to call to confirm my order, but after that everything went smoothly. I got the package a day earlier than expected, but I wasn't expecting to have to pay for shipping insurance. That was a little bit of a downer, but not a big deal. All in all, I felt that Fumfie did a great job and would shop there again if I needed anything else.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

AWESOME GREAT PRICES AND CUSTOMER SERVICE.

by xr909, April 5, 2011
Great prices / great team of people! definately buying more equipment and stuff for the camera in the nearby future.
The delivery was fast. purchased on friday and got my stuff monday afternoon. I Strictly Recomend Fumfie for everyone around the NYC/Long island area.
Fumfie 4 life

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good. Product was almost as expected....

by Fumfie Shopper, April 5, 2011
Good. Product was almost as expected. Zoom switch wasn't functioning properly. Had to go through manufacturer to get resolved because of 7 day return policy, which seemed short in this case.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

They sell the item not as advertised....

by Fumfie Shopper, April 3, 2011
They sell the item not as advertised. USA model, but it's Made in Thailand. Hidden cost = insurance.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I have used this merchant in the past.

by Fumfie Shopper, April 3, 2011
I have used this merchant in the past.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was a great shopping experience...

by Fumfie Shopper, April 1, 2011
It was a great shopping experience except for the shipping insurance charge they hid in the company policy statement. They should just add the charge to the price so there are no surprises.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good.

by Fumfie Shopper, April 1, 2011
Good.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Yes I would probably purchase again,...

by Fumfie Shopper, March 31, 2011
Yes I would probably purchase again, however, I was not happy with your third party shipping charges. They were not mentioned anywhere clearly in the purchase agreement. The product did arrive as described though. Thanks

  I would shop here again
Overall Rating: 3/5.0 store rating
 

very poor

by lescroix, March 31, 2011
Don't buy from them. Nothing but trouble. A $369 has cost over $500 so far and now I have to work with my credit Card Company to get my money back.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

it was very good and easy, and for a...

by Fumfie Shopper, March 31, 2011
it was very good and easy, and for a good price, but a disappointed surprise about taxes and shipping insurance what was not indicate on time of purchase,

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good experience, would go back again in...

by Fumfie Shopper, March 30, 2011
Good experience, would go back again in the future

  I would shop here again
Overall Rating: 5/5.0 store rating
 

While I did have some initial problems...

by Fumfie Shopper, March 30, 2011
While I did have some initial problems placing my order, Fumfie did go out of their way to make things right. I really appreciate their extra effort.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Easy purchase and responsive personnel.

by Fumfie Shopper, March 29, 2011
Easy purchase and responsive personnel.

  I would shop here again
Overall Rating: 5/5.0 store rating

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