FumFie

Good experience and met all my expectation. Thanks once again.

 I would shop here again

Ordered the camera in black, got it in silver. Had to call them 5 time to get an envoice with a tracking number. Confusion, bad quality phone.

 I would not shop here again

I had good communication from the customer service dept. and EVERYTHING they said, was correct. I haven't recieved the gift that they promised after I completed the survey.....

 I would shop here again

Very informative and great customer service.

 I would shop here again

I'm very pleased with my purchase. Not so with the comment on line and receive a gift, instead of an email being sufficient you are given an phone no. to contact. Tried this unsuccessfully. This will not stop me from purchasing again. thank you

 I would shop here again

Courteous & Professional

 I would shop here again

I have a terrible experience with this merchant. I ordered a Pioneer SC 55 receiver from them on December 09, 2011. They falsely advertised on their web site that it comes with one year manufacturer warranty. They call me next day and tell me that manufacturers warranty is not valid and sell me their warranty for 3 years. They promised that the product will be delivered before Christmas. I called them on December 22, and they tell me that the product has been shipped and will arrive on December 26. On December 27, I called them again and their response is that the product is out of stock and that their manager will give me a call. No call from their manager. I called them again at month's end. I talked to Sean and he tells me that he will talk to the manager. Finally sean calls me again that they dont have this product and some receivers might be coming in on January 3. No product on january 3 and I finally cancelled this order. Overall, it was a terrible waste of my time and a big hassle.

 I would not shop here again

it was great

 I would shop here again

Product delivered as promised. Great selection of digital products.

 I would shop here again

The only minor issue is that Fumfie was supposed to include a starter kit of various equipment but did not mail it out as expected. I had to call to request it.

 I would shop here again

Highly recommended

 I would shop here again

We had to call them to verify our address and they just tried to sell us more stuff. Also, they wouldn't ship the camera where we wanted it shipped.

 I would not shop here again

I was a bit concerned over negative on-line reviews until I realized they were from two years ago. It was the best price I could find, so I decided to take a chance. The only unusual/objectionable part of the process was that 2 days after I had submitted the order online, I received an email informing me that I had to call to complete the order. I just found that annoying because it took more of my time and delayed the order when I was in a bit of a hurry for it. When I called, I was offered some additional items to add to my order. I do not prefer that approach since I had not looked up any information or price comparison for them, so I did not feel I could make an informed decision. Although I think the prices were good. I did not elect to add them and the customer rep was cordial and immediately completed my order. I would be willing to order from this site again if the situation arose.

 I would shop here again

Not bad

 I would shop here again

Nice company

 I would shop here again

The product arrived in good shape and works great. But I did call FumFie several times to ask questions or check on the order. EACH time the FumFie representative was very unwelcoming and showed no professionalism. When the UPS tracking showed that my order was not going to arrive by the GUARANTEED delivery date, their response was - "Well, it will be there the next day." No apologies, no customer service. Their attitude has assured that I will never shop there again.

 I would shop here again

Experience was fine. Improved user friendly order tracking would be a plus. If this type of trackcing require an increase in overall pricing, leave it as it is. FumFie provided a substantial saving over the local competition.

 I would shop here again

We spoke to several customer service representatives, they were all very helpful and polite.

 I would shop here again

did not appreciate the added insurance fee without notification. after purchase, did not hear from merchant for a while about the status of the order - always had to go out of my way to call/e-mail to find out what was going on.

 I would shop here again

Excellent product at a very good price,fast shipping, everything about this company is A

 I would shop here again

Great price, and excellent customer service. They wanted to make sure I had all the necessary components for the camera to work upon arrival.

 I would shop here again

best price I could find good service

 I would shop here again

quite had delay in delivery process, and had everytime calling to for making confirmation. otherwise it was good one

 I would shop here again

Phenomenal prices. Great service. Quick shipping! I'm shopping there again.

 I would shop here again

After reading a number of bad reviews from June 11 time frame, and then better reviews in November, I still wasn't convinced that Fumfie was a legitimate seller. But what swayed my decision was that there was a real brick-and-mortar store that I could go to and yell and scream if needed and that the reviews were looking better than 6 months earlier. So, at 11:30pm Cyber Monday, I placed my order online. Then waited, and waited. I knew from the reviews the phone call would be required. I finally got the email on Thursday to call their customer service and called on Friday. Expecting high pressure sales and the previously required shipping insurance costs, I was offered a better battery for the camera and something else, which I declined. The service rep thanked me and said I would receive the camera in 7-10 work days. It arrived in perfect, new, unopened box condition 5 workdays later. So it actually arrived ahead of schedule. Considering their probable volume on Cyber Monday and my late order time, I think they did better than expected, based on prior reviews. I will definitely check them out for my next camera needs. If 8-10 day delivery from ordering is sufficient, Fumfie is a place to look, especially the low prices!

 I would shop here again

Excellent. No problems

 I would shop here again

Honest, trustworthy, and would do business with them again!

 I would shop here again

Very pleasant to deal with and the big plus was that they have a retail location to pick up merchandise. Worth the drive. Planning for my next purchase in June.

 I would shop here again

They are deceptive!  I am afraid of being totally frauded by their practices.  I ordered a Canon HF G10 camcorder and they had me call them to verify it and I ended up purchasing a battery for it.  They charged my card on Nov 28th 2011 and as of Dec 5th they have not shipped any product to me.  I have called several times and they keep stalling.  I called today 5 Dec to cancel and they said they had already shipped.  I did not receive any UPS confirmation of the shipping which they said they would do when it shipped.  So is that a lie too?  The person said they would guarantee it delivery.  He did not say when!!  I am ready to call the fraud division of my credit card company to reverse the charges.

If I get the camera I will release the funds.

 I would not shop here again

Good deal, great customer service from David. He really helped me choose a product and my daughter is delighted with her gift - all the right features. Only complaint is all the waiting and phone menus before I got to David - then it was a pleasure, I would definitely use the site again.

 I would shop here again

Web purchase process is a little odd. There is no instant confirmation number or order tracking number. Instead, you wait a day or two for it to be confirmed via email. This made me a little skeptical and almost had me call my credit card company to block the transaction. They do send a separate tracking number email which is right on the money.

 I would shop here again

Friendly, helpful, and professional staff. Great prices.

 I would shop here again

Best price for the pro camcorder I wanted. Arrived before the promised date. Will shop there again.

 I would shop here again

They will never show you the total price before or after you enter your credit details. After that they will send you an email without any pricing details. Then they will send you an email saying that they are unable to reach you and to ensure your order ships in a timely manner please contact us. When you call back the representative will try to sell extra stuff. They will charge you more (adding insurance etc) and you end up almost the same price you could get on other trustable websites. When I receive a camera there was no pricing details in the box either however they offered some free gifts in return of a good review. Somebody called me after I submitted the review on another website and said my review is not accurate and offered me extras stuff or waive insurance etc. I refused all. Their representative said I am ridicules. In Short I am not changing my review in return of anything. The good reviews you see might be in return of free gifts. This the third place I added my review to help everybody

 I would not shop here again

survey was done 10-5-11

 I would shop here again

Fumfie is unnecessarily burdensome with their two-part process, and there's no benefit to the consumer in having to call in. A subtotal, which is somewhat misrepresented as the grand total, is given on the website, and one would expect that to be it.   Read full review...

 I would not shop here again

I recently purchased Sony HD CX560V, from Fumfie.com.
I appreciate their customer service, very prompt and excellent response.

I strongly recommend everyone to buy from Fumfie.com, Good Price, Above all Good Customer Service.

I rank Fumfie with 4 Stars.

Overall, I rate this camera a 4 star. I knocked it a little due to the screen, the view finder

With This Purchase I highly recommend everyone to go by FUMFIE.com

Good Luck Fumfie,

Regards
Srinivasaprabhu

 I would shop here again

great people to work with, honest, quick and very competitive. thanks!

 I would shop here again

You order, they should you a nice total of 1574; you get a confirmation email without your order summary, you get a call from Barry, who claims you just agreed to their terms and conditions, and the actual total, with insurance and handling, is 1753.
Now, you decide if you are willing to pay 11% extra. I don't.I think such practices should be prohibited.

 I would not shop here again

After cancelling an order with another seller I spoke to a Fumfie rep and asked, "Am I going to get a call back like the last one asking me to spend more money?" He responded that Fumfie is a real camera store and that my camera would ship immediately, so I agreed. I received emails to call back days later stating that they tried to call me (no they didn't!). A week after my camera supposedly shipped, when I called,  they informed me that I would have to pay $24 insurance and handling, above the advertised "free shipping in 7-10 days". I had been watching UPS trucks drive by for a week anticipating the arrival of my camera. Silly me! I will not do business with them again.

 I would not shop here again