FragranceX.com

good

 I would shop here again

excellent pricing and availability...love your site!

 I would shop here again

wide selection of products and I had a easy online checkout with free shipping!

 I would shop here again

Consistently excellent value and customer service. I will definitely purchase from FragranceX again.

 I would shop here again

Was very pleased for the amount of time to receive the order and condition of merchandise was super

 I would shop here again

Found what I wanted quickly, product I ordered was exactly what I received. Awesome site to shop on!

 I would shop here again

Easy to find products, inexpensive, fast delivery.

 I would shop here again

When I placed my order they did not indicate my Michael Kors was on back order and when I contacted your customer service dept. the young lady was not very nice.

 I would shop here again

I'll be back! Great seller. Prices were fair and I liked the free shipping, even though I had to buy a little more than I wanted. No problems whatsoever. Thank you!

 I would shop here again

FragranceX is a great website and I've always been very satisfied with my purchases. When they don't have certain items in stock, they will e-mail you when they become available.

 I would shop here again

I was not contacted by email when product ordered was not in stock. After I inquired about the non-receipt of my order, I was told that they didn't know when they would have it. I was never contacted about the delay and was charged immediately for the item when I placed the order. I had to request a refund! Totally unacceptable customer service!!!

 I would not shop here again

While the site is organized and functional, it is not very aesthetically pleasing. In addition, not all items had sufficient descriptions that would aid in my puchase decision. However, FrangranceX is the only webiste I use for the purchase of fragrances and other related items.

 I would shop here again

This was by far the worst service I have ever received from a company.
Let me explain.. I ordered my perfume, got it pretty quickly, just to open it and find that the spray nozzle had obviously been ripped off and put back on. I smelled the perfume and it was NOT THE PERFUME THAT I ORDERED! Someone had obviously attempted to put some knockoff in the bottle and pass it off for what I ordered. I have been wearing the same fragrance for 10 years, I should know.

So I emailed them.. got an auto response that said that they would email me back in ONE DAY. I didn't get a response after a WEEK OF WAITING. So I emailed them AGAIN and finally got a very rude response back saying that it isn't a knockoff and there is nothing they can do.

I am LIVID.

 I would not shop here again

My particular lipstick color was out of stock. I left an online request to have FragranceX.com email me when it was back in stock. They did, and I placed my order immediately. Everything ran very smoothly. I am very happy with my shopping experience with this company, and will order from them again.

 I would shop here again

It was good this time.

 I would shop here again

FAST SHIPPING,JUST EXPLAINED,GREAT PRICE.TNAK'S

 I would shop here again

My last shopping experience was very displeasing. Neither customer service representative, Victor nor Jasmine-who was a manager, were willing to satisfy me as a customer. I had to file a dispute resolution claim because neither of them came up with a solution to my problem. I had to come up with a suggestion/solution after going back and forth with them over a $5.95 adjustment. This experience has left a very bad impression and I will be hesistant in the future and have told all of my friends of whom I referred to fraganceX, about my latest shopping experience and warned them to beware.

 I would not shop here again

great experience. love the site. will use over and over

 I would shop here again

the code for the rebate didn't go through but a phone call cleared the matter up promptly

 I would shop here again

I have shopped here before and have been satisfied with the merchandise and service. I have recommended this merchant to many others

 I would shop here again

I ordered the product the moment it became available. They let me know it was in stock. I ordered it and waited and waited. No product, no info, no nothing. Finally, several weeks later they sent an email saying they ran out of stock and would need to refund my payment. It was a big pain with no good outcome. Wasted time, wasted effort.

 I would shop here again

BUYER BEWARE!  This company sells FAKE versions of designer perfumes.  I ordered Versace Blue Jeans and received Versus. The website claims to sell authentic designer fragrances, not imitations or knock offs. What a lie!

 I would not shop here again

Ordered Chanel Egoiste - they sent a fake product! I've used this scent for some 14 years and know the smell, packaging and bottle.

The smell was totally wrong, the writing on bottle was wrong, the "product number" on back of bottle was missing/etched-out. Even the tube inside bottle was too thick.
Customer service no help - want me to return AT MY COST if I'm to get refund. Hardly worth it with cost of shipping back from UK.

I repeat - they sold fake scent. I don't know about the rest of their lines but the Chanel Egoiste is definitely a fake.

 I would not shop here again

Reasonable price - Smooth transaction

 I would shop here again

I was pleased with FrangranceX.com web site, ordering proces, and delivery...

 I would shop here again

I've only purchased cologne from this site, but they always have just about any kind you might be looking for. Their shipping is very fast as I have always received my orders within a week's time.

 I would shop here again

As lways, I will use FragrantX again.

 I would shop here again

I ALSO PURCHASED PERFUME FROM PERFUME EMPORIUM AND WAS VERY DISSATISFIED !! IT TOOK FOREVER TO GET IT. AS FOR FRAGRANCEX IM VERY HAPPY,IT DIDNT TAKE ANY TIME TO GET MY LAST ORDERS IM VERY SATISFIED... I WILL CONTINUE TO SHOP AT FRAGRANCEX.

 I would shop here again

Good website with lots of products albeit limited in the manufacturer I prefer.

 I would shop here again

It was easy, had my product, price was good, shipping was on time. Received what I ordered and was happy with it. What more could you ask for.

 I would shop here again

Excellent service

 I would shop here again

Initially, I was not aware that my order was declined. I only saw a small note "declined" on my tracking order but after some correction, my order went thru

 I would shop here again

I shopped here online once and however both my orders were cancelled due to failure verification of my credit card billing address.
Unfortunately, when I received my credit card statement today, there were 2 transactions charged by FragranceX. Both were the cancelled orders.
The last email I received from the cust service saying that 'your credit card has not been charged'.
I wonder if your store will take responsible for this.

My daughter tried to put me the same orders again using her credit card, and it was also cancelled. How can you make it so hard to place an order? I've got to go thru more than 5 times of placing orders with different card accounts, only the last one went thru!

 I would not shop here again

I am very satisfied with shopping at FragrantX.com. When more scents are needed I'll be back to shop there again.The prices and the time it took to receive the product were very good.

 I would shop here again

They have a stock photo of a green perfume and they send me the incorrect one of the same brand that is brown, I call them to even know if they update their pictures but after one hour in the phone I give up

 I would not shop here again

Wide selection, fair prices, free shipping, quick shipping; shopping the way it should be!

 I would shop here again

No Probles. Fair prices. Looking forward to my next transaction

 I would shop here again

Fragrancex.com is one of the most unreliable on-line cosmetics shops!

I made a $250 order, and although they made me pay for door-to-door delivery, they used regular post, so my order got lost!

They were extremely unhelpful, did nothing to help me track down the order, and after a while they even stopped replying!

Be aware and never shop from them!

 I would not shop here again

As always, my shopping experience at FragranceX.com has been exceptional.

 I would shop here again

VERY SATISFIED WITH SERVICE AND PRODUCT.

 I would shop here again