FragranceNet

FragranceNet
Average Rating: 2.38/5.0 store rating
Customer Service 3
On-Time Delivery 4
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I have nothing but nice things to say about my experience!

by snflwr323, June 6, 2005
I was extremely pleased with this purchase. It was delivered a lot sooner that expected and well packed. I have already placed a second order for additional perfume.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

My experience at FragranceNet was very smooth.

by sweetiegirl00, June 6, 2005
FragranceNet offers fast, efficient order processing. I appreciated the email notification with my tracking number when my order shipped. It made watching status very easy.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very pleased indeed!

by aneli, February 24, 2005
After having read the other reviews on this page, I just have to say that I have been very pleased with FragranceNet. Living in Norway, Europe it`s extremely good to receive my orders within a week, for prices way below what we pay for perfume here. It is also one of the nicest American online stores; easy to find what you are looking for and just nice to browse around in if you are interested in perfumes and their genealogy. Since I`ve never had any trouble shopping from FragranceNet, I have not been in contact with their customer service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

ABSOLUTELY HORRIBLE!!!!!

by jal0508, February 10, 2005
They sell you things they don't have in stock. They don't ship out within the 24-48 hours they say they will. Their customer service doesn't respond to emails. And when you call they are completely and totally rude.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

NOT for me

by dresser, January 10, 2005
I learned that Fragrancenet has no inventory but merely lists fragrances available to them from distributors. Trying to keep up with availability and price changes they update their site twice daily. Nevertheless, the site remains hopelessly incorrect.

I don't like having an e-mail a week after I ordered telling me the item is out of stock or the price has changed.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
Received wrong items. I ordered 2 bottles of Emeraude Cologne for which I paid $11.28 a bottle. I received the wrong items. I received Emeraude Body spray which sell on their site for $6.99 a bottle. I sent them an email explaining the problem and told   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Good

by andreahf, September 23, 2003
I am writing because as I look for an alternative (I want a perfume that is cheaper on some other si   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I searched the net extensively, and fragrancenet.com had the lowest prices I could find for the particular gift set I wanted. I love to wear perfumes and body lotions, and the overall layered effect. It makes me feel feminine, attractive, and sexy. I   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I agree with previous reviewers:
TERRIBLE SERVICE! Avoid them!!!

After 2 phone calls - no email confirmations sent at all -
they finally shipped the wrong item and would not agree to
reimburse the shipment cost!   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
I have used FragranceNet.com on several occasions. My husband likes only a few select kinds of cologne which are very hard to find in my area. I just happened to find FragranceNet by surfing the internet hoping to find Blue Jeans by Versace. Sure enough   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
EXTREMELY POOR CUSTOMER SERVICE!! I placed an order on January 22nd and received on email on Jan 24th stating it was shipped. Two weeks later, Feb 9th, I called the 1-800 number and was placed on hold for twenty minutes before hearing a message that they   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Horrible customer service!

by emm02382, December 26, 2002
I added a Halston makeup kit to a Christmas fragrance order. When I received it, the colors were completely different than what was on the website, the nail polishes had been opened and were dried out and the lipstick appeared used. I notified customer   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Oooh la-la!! C'est bon!!

by kiminnc, October 23, 2002
FragranceNet.com is the perfect shopping solution for those who have a signature scent and a budget!

BACKGROUND - My favorite fragrance is Fendi and it's not just everywhere. Often, I can find it at the local department stores, but it's   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Holiday Shopping made Simple

by jlava73, September 24, 2001
I first used Fragrance.net 2 years ago. I needed a gift for Christmas for my Godmother and I had less than 14 shopping days left. I had see the ad banner for Fragrance.net and they were offering 10% off all purchases so I decided to give it a look. The   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I visited this site originally to find a refill for my favorite perfume, Terry Mugler's Angel. It's hard to find. FragranceNet has it. And it's a good price, too.
While I was visiting, I noticed the store has a few cool features. First, you can   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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