Family Video

Experience was very pleasant and the merchandise arrived promptly.

 I would shop here again

HAVE ORDERED TWO TIMES NOW AND BOTH TIMES HAVE GOTTEN CORRECT MATERIAL AND IN THE TIME FRAME I WAS TOLD.ENJOY THE PRICES OF THE USED VIDEOS AND SO FAR THEY HAVE BEEN IN GOOD CONDITION. OVERALL VERY SATISFIED. THANK YOU , JANET WILSON

 I would shop here again

The item I ordered was a pre-order. I haven't received this game as of yet.

 I would shop here again

i love everything about family video i will not shop anywhere else you have to best dvd of john wayne that any fan of his could want the speed of delivery is the very best of all i LOVE LOVE LOVE family video i have toge a bigger place to live for all the dvds i will be ordering  from you my cat will have to get a job to help pay for everything just joking love gerri

 I would shop here again

great service and prices

 I would shop here again

Good service.

 I would shop here again

Received the game sooner that expected. I was quite surprised!

 I would shop here again

Excellent products and customer service.

 I would shop here again

Excellent no problems.

 I would shop here again

very good

 I would shop here again

Great customer service.

 I would shop here again

Great prices! Fast shipping! Even used DVDs are in excellent condition. The website is well laid out and easy to use. Search function is excellent. I've never had to contact customer service, but as user friendly as the website is, I'm sure customer service is friendly and helpful as well.

 I would shop here again

very easy. lost in shipping, but got it late.Package was open, contents were OK.

 I would shop here again

I thought the website was good and I was pretty pleased with price and the delivery.

 I would shop here again

Excellent service. This shipment was fine, unlike the quality of a previous shipment. Not happy that they raised the prices of their used dvds by $1.00 recently. They obviously don't care that there is a deep recession going on.

 I would shop here again

Very pleased, however I see that some of the movies are quite pricey.

 I would shop here again

I am deployed to Iraq and having the ability to shop via the internet makes it more convient. The short time it took to receive my order is more than appreciated by me and my7 fellow soldiers. Thank You Very Much.

 I would shop here again

When living in Ohio and then in Michigan, I was a regular Family Video customer. I now work in Germany and have twice ordered their daily special "Steal of the Day". One item was ordered 6 weeks ago, one more recently. They acted surprised and said the first would re-mailed immediately. It has not arrived yet. I order from other companies quite often, getting books and cds or dvds from Barnes and Noble or other stores. I may be leaning more their way now.

 I would not shop here again

very good

 I would shop here again

fair

 I would shop here again

This company is most amazing customer oriented business i have met in years!!! i dont know how they do it . Polite and helpfull staff, neatly layed out store format, no blaring movie sounds where you cant hear yourself think, prices are exceptional. I hope you survive as you are a huge breathe of fresh air. Thank you.

 I would shop here again

Please, no more surveys, I appreciate the fact that family video is great shopping for the particular items i requested, in fact they are the only video shop that i can count on for what i wanted...the classics in movies....I only contacted them once to confirm a shipment but the representative was courteous, check on my order, told me wht to expect. I will continue to shop @ family video because they have what i want. So, please again no more surveys

 I would shop here again

I was really surprised at the great price on the Gran Torino DVD when everyone else was charging more, so I was happy with the price,delivery,and ease of ordering.

 I would shop here again

this is third order the past year on used dvd's. they are to be 100% checked. problems with most of them.

 I would shop here again

great selection at fair prices and great shipping cost

 I would shop here again

Excellent shopping there every time.

 I would shop here again

I received a DVD damaged. It was reshipped and it, too, was damaged. I wanted to cancel an order and had to wait over 6 hours for an e-mail reply.

 I would not shop here again

good deals, good service

 I would shop here again

Easy website to use, good prices, and shipping/handling is very reasonable, but prices are not the lowest available on the web. Sales of DVDs I like are rare, but I buy I purchase them when available.

 I would shop here again

It was alright.

 I would shop here again