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good
by Factory Outlet Store Shopper, February 14, 2008
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good
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I ordered one phone. They shipped and...
by Factory Outlet Store Shopper, January 23, 2008
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I ordered one phone. They shipped and charged me for two phones. I returned one of the phones for credit over 3 weeks ago and have not as yet received the credit.
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Excellent
by Factory Outlet Store Shopper, September 10, 2007
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Excellent
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GREAT
by Factory Outlet Store Shopper, August 13, 2007
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GREAT
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I found that I had ordered the wrong...
by Factory Outlet Store Shopper, July 30, 2007
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I found that I had ordered the wrong item by computer. I called back the next day and the item had NOT been shipped, but the shipment could not be stopped and the sale went thru!! The unopened box was sent back the same morning it was received. I still was docked 15% restock fee for an item that I said I didn't want and was not shipped yet!!
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Product was said to be in stock when it...
by Factory Outlet Store Shopper, July 30, 2007
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Product was said to be in stock when it wasn't.
Product was said to have been shipped when it wasn't.
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I was looking for an A T & T telephone...
by Factory Outlet Store Shopper, July 9, 2007
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I was looking for an A T & T telephone and found four choices of type I was looking for. The one I purchased arrived on time and works great. Easy site to search through and easy ordering process.
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I ordered online, it shipped ontime. I...
by Factory Outlet Store Shopper, July 7, 2007
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I ordered online, it shipped ontime. I am a satisfied customer.
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Very easy to navigate and place an...
by Factory Outlet Store Shopper, July 5, 2007
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Very easy to navigate and place an order thank you
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I ordered my mount and received it on...
by Factory Outlet Store Shopper, June 5, 2007
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I ordered my mount and received it on time with no problems.
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I am quite pleased with my purchase.
by Factory Outlet Store Shopper, May 23, 2007
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I am quite pleased with my purchase.
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Horrible
by jtozer, April 9, 2007
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Warning - do not shop here! Ordered new items - they shipped me refurbished. I called, they shipped me refurbished, again. Company refuses to pay shipping on the return.
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They shipped the wrong item, which I...
by Factory Outlet Store Shopper, January 30, 2007
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They shipped the wrong item, which I had to return at my own expense. The correct replacement did not arrive withing expected time. There was no explanation or apology for the mistake, nor any compensation. I was told by the company when I told them about receiving the wrong item that they would compensate me for $10. I hope this is true. I will wait and see.
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I tried to find a holder to clean my...
by Factory Outlet Store Shopper, January 25, 2007
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I tried to find a holder to clean my shaver with the alcohol refills which were delivered on my first order. There were no such items offered sepperately; it looked like I would have to buy the combination to get what I want, leaving me with two shavers. I can not afford that. I poured some of my cleaning fluid into a cup, held the shaver in the liquid and turned it on for a few seconds. Upon opening the head it was as clean as a new product. Please advise me how to order a cleaning dock? G. Dart
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Thankfully I did not have to do any...
by Factory Outlet Store Shopper, January 25, 2007
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Thankfully I did not have to do any tracking, or inquiry. Placed the order it was here in 3 days & all is well.
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Everything went well. They called once...
by Factory Outlet Store Shopper, January 20, 2007
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Everything went well. They called once to clarify some information, and let me know when to expect the purchase to arrive. It arrived as promised. I will be shopping there again.
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wonderful!
by Factory Outlet Store Shopper, January 9, 2007
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wonderful!
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uneventful as would be expected....
by Factory Outlet Store Shopper, January 3, 2007
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uneventful as would be expected. excellent experience.
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The shopping experience was fine,this...
by Factory Outlet Store Shopper, December 30, 2006
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The shopping experience was fine,this was a gift for someone else and they said they liked the product a lot but when I bought the item it said the batteries would come later.I don't know if the batteries were included but I haven't receivied them yet.
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Out Standing
by Factory Outlet Store Shopper, December 16, 2006
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Out Standing
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The exterior box arrived damaged, and...
by Factory Outlet Store Shopper, December 14, 2006
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The exterior box arrived damaged, and the razor box was damaged. When I called to return, I was told about the restocking fee. Since the product was meant as a gift, I was not going to give a damaged box. I was told they would send another razor, but it was too close to the holidays, and if that box arrived damaged, I was up the creek. So, I returned the product, in the original damaged box (well taped), and I guess I will have to accept the restocking fee. I would not buy from them again. There should not be a restocking fee if the boxes arrived damaged.
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the customer service dept. was...
by Factory Outlet Store Shopper, December 13, 2006
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the customer service dept. was exceptional, I ordered the wrong item and called them before the item was shipped, they fixed my error without any problems and was very personable.
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I received a portion of my order, only...
by Factory Outlet Store Shopper, November 11, 2006
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I received a portion of my order, only to find out it was sent to ME in error, it was someone else's that coincidently ordered one of the several items I ordered. Then, I received conflicting answers as to why this happened.
When I finally got the balance of MY order, I had not received follow up telephone calls on what the status of my order tracking was....I got the impression the people on the other end had no better idea as to where the balance of my order was....or why I had received someone else's order.
As it stands, I got everything....but was not happy with the experience. God bless the lady who is expecting the one piece of equipment that I got in error.
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I was impressed with both the price and...
by Factory Outlet Store Shopper, October 24, 2006
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I was impressed with both the price and the speed of delivery. The website was easy to navigate and had the lowest price I could find on the internet or retail stores.
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very good
by Factory Outlet Store Shopper, October 24, 2006
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very good
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fine
by Factory Outlet Store Shopper, October 15, 2006
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fine
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I liked being able to look at different...
by Factory Outlet Store Shopper, September 28, 2006
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I liked being able to look at different models and compare features.
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Fast & Easy
by Factory Outlet Store Shopper, September 20, 2006
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Fast & Easy
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The order was shipped and arrived...
by Factory Outlet Store Shopper, August 6, 2006
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The order was shipped and arrived promptly.
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Very pleased with my first purchase...
by Factory Outlet Store Shopper, April 26, 2006
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Very pleased with my first purchase from Factory Outlet. The product was received in great shape and to my surprise it arrived one day earlier than expected.
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