FOTO-TRONIX.com

Super Fast Delivery of Garmin New GPS. I received my order in two days with just Standard Delivery and the GPS was very well packaged and was exactky as described on their site.

 I would shop here again

Foto-tronix is nothing but a retail scam selling used
shi tty product sold as New. Their customer serivce department is a joke, they have no phone number and takes days to respond to matters. Their shipping department is extremely slow. I received my product 3 weeks after I ordered, this is 21 days longer than stated upon order! STAY AWAY FROM THIS COMPANY!!!!!!!!!!!!!!!!! YOU HAVE BEEN WARNED!

 I would not shop here again

Great...everything I ordered arrived in excellant condition

 I would shop here again

BEWARE OF THIS COMPANY - FOTO-TRONIX! They advertise their products to be NEW, but they send you reconditioned ones and hope you do not know better. I bought what was stated as a “NEW” Garmin GPS from Foto-Tronix in June of 2008 and received   Read full review...

 I would not shop here again

BEWARE...customer service is unbelievable. I ordered a GPS system and opted for the 3-day shipping ($30+), since I needed the GPS for a trip on July 10. As I tracked the order, I realized I was not going to receive it in time. I contacted UPS early Thursday to inquire about meeting the driver to pick up my package since they do not deliver until 4:00 PM or later in my neighborhood. The UPS driver could not meet me because he had expedited packages that had to be delivered by 10:00 AM. UPS informed me that the Foto-Tronix shipment was GROUND...not air or expedited, so I had them return it to FOTO-TRONIX. I'm still trying to figure out what I paid extra for? Foto-Tronix is reimbursing the purchase price minus $60+ in shipping.

Following is the most recent email I received from them..."Please open a calendar and verify that the 4th was a holiday, the 5th was Saturday and 6th was Sunday. The order was sent out on the 7th, Monday and attempted to be delivered on the 10th."

This has been an unbelievably BAD experience!


 I would not shop here again

Power cord did nor work, bought a new one in store. Contact with Garwin difficult and not worth the trouble. You referred me to the company, but I felt if I purchased the unit from a store they would have exchanged the power cord there and then, and not deal with the manufacturer. The problem was dealt with after one day of receipt.

 I would shop here again

Excellent price & service

 I would shop here again

my shopping experience was good.

 I would shop here again

I have not received my latet order as yet. It is still withing the 7 - 10 day period. This is my third order. The first two were very satisfactory and were delivered as advertized. I've had nothing to complain about thus far. The first time I tracked an order it was fairly simple (UPS) now it has become more complex in that they want you to sign up as some kind of member? I may be mis-reading the procedure but all they tell you is that your order as been received, the destination and the date they received it. In order to track it I interpret that you need to sign up as mentioned about which I am not that interested in doing.

 I would shop here again

Very happy with the product and the ordering process.

 I would shop here again

I purchased a GPS system described as a Garmin Nuvi 680 (NEW). When I went to the Garmin web site to register the unit, it was already registered under another name. FOTOTRONIX had shipped a rebuilt unit. There are no phone numbers posted on the FOTOTRONIX web-site, so all correspondence must be by e-mail. When I contacted FOTOTRONIX, they told me Garmin reuses serial numbers. They must think their customers are some kind of idiots. (Seeing I bought from them they may be right) FOTOTRONIX appears to be a Delaware corporation operating from southern California (LaJolla area) I believe. Their highly guarded phone number is 858-206-0280. I will be contacting the States Attorney office and will post that number in the future.

 I would not shop here again

We purchased the product for resale did not like the receiving contact's email address functioning as the contact email address. It should have been our email address as the purchaser.

 I would shop here again

My experience was poor with Foto Tronix. When I brought it to their attention that I had a problem with their planned shipping they refused to help me. I understood my price to include same day shipping (as advertised by them) and four days later it still hasn't shipped! I asked them to cancel my order due to their inability to ship on time and they said (this is their quote) they would "report me as a delinquent to all major credit bureaus" if I cancelled the order. They also told me if I cancelled the order they would (another quote) "respond harshly!" Wow. I ordered a week in advance and quickly figured out it did not ship in the time frame I understood it to ship. Not only did it not ship in time they made no attempt to help me even though they had plenty of time ship before Father's Day!!!! In my life I have never had such an ugly response from a retailer. Stay away!

 I would not shop here again

No refund policy!?!? They also said I can only exchange it if it's defective!!?? Are you kiddin' me? Why would anyone shop here?

 I would not shop here again

It was great! All the local merchants were sold out of this model. It was what my son had his heart set on, so I feel fortunate that PC RUSH had it available. Even with overnight shipping, the cost was less than if I could have purchased it at a local merchant. I want to thank you for giving me the honest assessment of when I may receive my recent order placed at your store. This is one really important virtue I look for in an online merchant. Thank you! My first order went through well - from order to delivery. So I just made another and am looking forward to an equally good experience. Well done!

 I would shop here again

Courteous customer service. Order was delivered 3 days later, excatly as advertised. I strongly recommend this store.

 I would shop here again

They had the best price and delivered the order as proimsed.

 I would shop here again

My experience would have been declared excellent if the delivery had not taken 13 days. It only took a store in San Francisco 3 days to deliver a similar item to my address. This is an area that needs improvement.

 I would shop here again

excellent

 I would shop here again

the experience was very satisfactory, easy to order on line and order completed and received in a very timely manner I would recomed your company to any one. thank you for the experience

 I would shop here again

Two days after recieving the product, I decided to return it for a full refund. Since there is no way to contact the company by phone, I sent an email with my request. The response back was that they did not offer refunds,they instead gave me garmins 800 number,which I called and they told me I would have to return it where I bought it. So now i have a product that i don't want and i can't return.

 I would not shop here again

Good and quick. I enjoyed the service and merchandise.

 I would shop here again

Garmin 660 sold as NEW as advertised on their site and other listings is a referb... Arrived May 16 10 days after order placed.

I confirmed with Garmin The original sale date was in November of 2006!!! The N in the product number means REFERB and the white Factory box indicates REFERB...

The Garmin box had a USPS sticker on it, and was stuffed in a USPS shipping box sent from NY.. They stated the Drop ship from Garmin????

Make sure you e-mail and confirm that it is not the White-Box Package, AND NEW
No problem with the one I just bought, but "NEW" should have been New, as stated
If I did not order as a gift, I would have returned it, as I wanted a NEW unit.
They stated I could send it back(at my own expense) and they would check it out.. Another ten day wait...

 I would not shop here again

Easy

 I would shop here again

As a long-time internet shopper I found this website to be easily navigated and placement of an order a quick and pain-free process. I received a confirmation email and a tracking number for my product, which arrived on time. The GPS system was brand new and well-packaged. I will definitely use Foto-Tronix as my electronics source and recommend to all my friends and family.

 I would shop here again

Like others I was hesitant to purchase from an unknown company, however it was a good experience overall. I wanted to track my purchase online, but wasn't able to get the tracking system to work without making changes to my security and cookies settings so I opted not to track online. I received a phone call from UPS stating that I had a package to be delivered that needed to be signed for and first delivery would be attempted the next day. It was 2 days before UPS made their first attempt (certainly not the fault of the merchant). I'm pleased with my purchase.

 I would shop here again

Super fast order processing. I received my order in 3 days with Standard Delivery option. The item was exactly as advertised, and I paid the lowest price I could find. I already recommended Foto-Tronix to my co-workers.

 I would shop here again

I was very satisfied with this shopping experience. Fototronix.com was cost competative with the best value for the dollar and my purchases was received promptly. I was surprized however that a purchase order receipt was not included with the item. ?, I would have liked a copy of that.

 I would shop here again

I buy online all the time. This purchase from Foto-TRonix was easy and painless. I will definitely consider them for m next purchase. Good JOB, Guys!

 I would shop here again

Everything went perfectly. I would order from this company again. Great prices and great service.

 I would shop here again

Excellent price and response to my order; I was very satisfied and would again order from your company. I was surprized however that I did not receive some sort of invoice receipt or packing slip in my shipment?

 I would shop here again

Excellent Experience! Very fast delivery and the price was awesome!

 I would shop here again

My shopping experience was excellent, and the shipping/delivery of my item was incredibly fast for me. I will definitely be a returning customer, not to mention referent to my friends.

 I would shop here again