Everything Office Furniture
$5000 Terrible Experience: Be wary of Everything Office Furniture
Full review
Terrible Experience: Be wary of Everything Office Furniture (Everything Furniture). As a company we spent over $5000 on furniture on one order. This was our first order (made in June 2007). They sent us the wrong order and refused to exchange it. We are still waiting for furniture that we ordered in June 2007. Customer service is non existent and the personnel seem to be comprised of 3 young ladies. They have effectively lied to us in regards to arrival and shipping dates (we called the manufacturer directly.) After the problems started we checked the BBB and the internet and were not surprised to learn that this company has less than 50 percent satisfied customers on both the BBB and Epinions. We just checked again today and find that the feedback being left now - is one of a trend of positive feedback left every 2 days since July 07. (The last time we checked) Suddenly their feedback jumped from 2 stars to 4 and 1 half stars. All feedback contains similar remarks from new users and is usually left every 2 days. It would not surprise me if this company was leaving fake positive feedback to try to recover from business lost from poor business customer service and delivery. We have no choice now but to file a lawsuit against the company in regards to our lost funds and incorrectly shipped furniture. A significant loss of over $5000. Please beware of this company. If the BBB had a choice of 0 stars - this would be what we would have chosen.
babysmurph
a member of Epinions.com
Reviews Written:
4
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