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Top-notch service and communication....
by Ergo Depot Shopper, November 23, 2009
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Top-notch service and communication. Very pleased with the product and would definitely recommend Ergo Depot. Thank you.
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A-1 in all aspects. Good prices, great...
by Ergo Depot Shopper, May 13, 2009
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A-1 in all aspects. Good prices, great service.
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You had the lowest price I could find...
by Ergo Depot Shopper, April 29, 2009
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You had the lowest price I could find for this product. Your customer service is very good, thanks.
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Excellent internet company. Best price...
by Ergo Depot Shopper, December 8, 2008
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Excellent internet company. Best price on the web for the chair I got and the service was great.
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easy to order, clear communication,...
by Ergo Depot Shopper, December 6, 2008
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easy to order, clear communication, good product.
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Thank you for your kind assistance. I...
by Ergo Depot Shopper, December 3, 2008
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Thank you for your kind assistance. I appreciated the email updates during the manufacturing process. Very happy customer here.
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I ordered a Humanscale Freedom chair...
by Ergo Depot Shopper, November 23, 2008
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I ordered a Humanscale Freedom chair from their "quick-ship" program. It arrived precisely one week after I ordered it, which is exactly when they told me it would arrive. The chair is great. I'm very pleased with all aspects of the transaction. Good job!
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This is the second time I've purchased...
by Ergo Depot Shopper, November 2, 2008
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This is the second time I've purchased from Ergo Depot. The first time I bought a Capisco chair (LOVE IT), and this time I bought a Balans chair for my husband. Once again, their customer service department was knowledgeable, helpful, communicative and friendly. Be sure to call them to ask if there are any coupons available :-)
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I was very happy with my purchase. The...
by Ergo Depot Shopper, October 27, 2008
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I was very happy with my purchase. The service and emails were very pleasant. My chair arrived as scheduled and I am very happy. I would recommend this product and this website to friends and family. Thanks
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I really enjoyed my experience with...
by Ergo Depot Shopper, October 7, 2008
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I really enjoyed my experience with Ergo Depot. I decided to order over the phone and was able to ask a few questions of their customer service person. He seemed very knowledgeable and was a big help.
I didn't really want to wait 4 weeks for my chair but I also wanted a fully customized chair with red leather (I told the rep that I wanted one like the picture). I received several updates with order information and an estimated ship date. About a week from the estimated ship date I received a call from Ergo Depot regarding some type of production delay with Humanscale. I wasn't happy, but understood and appreciated the personal service.
My chair arrived 2 or 3 (busines) days after the estimated date and it was well worth the wait. I am in love with this chair and have turned several clients and colleagues on to it, also. I would definitely recommend the Freedom chair and Ergo Depot to anyone.
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My experience was very pleasant. Their...
by Ergo Depot Shopper, October 6, 2008
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My experience was very pleasant. Their customer service department was excellent.
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This merchant was very helpful and...
by Ergo Depot Shopper, September 24, 2008
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This merchant was very helpful and honest before my purchase. My chair arrived very quickly and is amazing. I couldn't ask for more. I am beyond 100% satisfied. Thank you!
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First of all, I love my new chair!!...
by Ergo Depot Shopper, September 21, 2008
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First of all, I love my new chair!!
Secondly, I want to thank the customer service person I spoke with at Ergo Depot. I forget his name now but he kindly and patiently walked me through my entire purchase, describing each option and its benefits and at times even recommended less expensive options that would be more beneficial to my needs. We had to have been on the phone close to thirty minutes as I asked question after question. Not once did I feel rushed or like I was being a pain. The rep was very knowledgeable when it came to my questions about ergonomics and each chair about which I asked.
Thank you so much for the great service and my wonderful new chair!
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I had a problem with my chair, as it...
by Ergo Depot Shopper, August 29, 2008
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I had a problem with my chair, as it had a defect. They have offered to send me a replacement part in a week to 10 days.
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Well done.
by Ergo Depot Shopper, August 22, 2008
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Well done.
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Knowledgeable and courteous customer...
by Ergo Depot Shopper, June 11, 2008
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Knowledgeable and courteous customer service. Thanks for all of the "hand holding". I will buy from you guys again.
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These guys were nothing short of...
by Ergo Depot Shopper, June 2, 2008
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These guys were nothing short of fantastic. They were extremely supportive over the phone and actually convinced me to buy a lower price chair than I thought I needed. Without a doubt it was the best internet purchasing experience I have ever had. Kudos!!
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No problems. The chair is wonderful.
by Ergo Depot Shopper, May 27, 2008
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No problems. The chair is wonderful.
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No problems at all. Friendly and...
by Ergo Depot Shopper, April 21, 2008
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No problems at all. Friendly and competent.
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everything went perfectly. the chair...
by Ergo Depot Shopper, April 9, 2008
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everything went perfectly. the chair is awesome. i'll buy from them again.
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Very professional and helpful during...
by Ergo Depot Shopper, April 6, 2008
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Very professional and helpful during the ordering process. Chair arrived one day ahead of schedule. No complaints.
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Very nice buying experience. I talked...
by Ergo Depot Shopper, March 26, 2008
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Very nice buying experience. I talked to several different online retailers before I decided to buy here. Besides the fact that these guys were WAY more knowledgeable of the product than the other sites, the online reviews for ErgoDepot were very good.
I bought a Humanscale Freedom chair and it arrived in about 4 weeks, as promised. They sent me emails twice during the production process to keep me updated, which I really appreciated.
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I had a few questions I wanted answered...
by Ergo Depot Shopper, March 11, 2008
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I had a few questions I wanted answered before I was willing to invest in a chair of this caliber. By the time my call was completed with the service rep at Ergo Depot I was certain that this chair was right for me. Not only did the representative have the technical information I wanted for the chair, but he was also well-versed in ergonomics and the benefits of the Capisco.
So far I am loving my new chair and would definitely recommend Ergo Depot to anyone interested in purchasing ergonomic seating.
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very easy to navigate website....
by Ergo Depot Shopper, December 14, 2007
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very easy to navigate website. extremely helpful and friendly customer service. pleasurable experience all around.
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Fast and easy.
by Ergo Depot Shopper, November 19, 2007
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Fast and easy.
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The product was as described, the price...
by Ergo Depot Shopper, November 14, 2007
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The product was as described, the price was great,the service was excellent.
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It was great. THe website was easy to...
by Ergo Depot Shopper, October 1, 2007
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It was great. THe website was easy to use, I got an e-mail telling me when to expect the chair, it arrived on time and is very comfortable.
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I had a few questions about a chair and...
by Ergo Depot Shopper, September 30, 2007
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I had a few questions about a chair and called in. The representative was interested in my desk height and my height to verify I would get the right chair. The rep assisted me in a way I did not know I needed. The chair is great. The order went out and was received on time.
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An absolutely delightful experience....
by Ergo Depot Shopper, September 30, 2007
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An absolutely delightful experience. They were very patient with my questions and way more knowledgeable about the product than I was expecting. I ordered the kyrpton fabric that required 3 extra weeks of production, but they sent two emails updating me on the progress of my order. I wish all internet retailers were this caring.
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I am very pleassed with the speed and...
by Ergo Depot Shopper, September 22, 2007
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I am very pleassed with the speed and service I received. Prior to placing my order, I called and asked some questions and the sales assocaite was very knowledgeable. My order shipped on time and I received an email with trakcing information from Ergo Depot. The package arrived on the day UPS said it would be here. Overall, a very positive expereince.
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What a great buying experience this...
by Ergo Depot Shopper, August 28, 2007
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What a great buying experience this was! I could not have been more delighted with the buying process. Very helpful customer service and the product is awesome. Highly recommended!
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My shopping experience with Ergo Depot...
by Ergo Depot Shopper, June 20, 2007
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My shopping experience with Ergo Depot was outstanding. I worked via email and over the phone with salesman David Kahl who was curteous, patient, and extremely helpful. There is no doubt that I bought the Capisco Chair through Ergo Depot as a direct result of David Kahl's professionalism.
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They said the chair would be here in...
by Ergo Depot Shopper, June 20, 2007
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They said the chair would be here in 8-10 business days, but it got here exactly one week after I ordered it. The chair took about 3 minutes to put together. Though the directions weren't the greatest and are on a single sheet of paper, it was very easy and intuitive to put together.
I called their 800 number twice and found the gentleman very knowledgeable and courteous. I'm kind of a control freak and asked a lot of questions. He answered all of them thoroughly, but had to get back to me on one spec. He called back with the answer in about 5 minutes! Thank you.
I would recommend these guys without reservation.
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they kept me up to date every step of...
by Ergo Depot Shopper, June 20, 2007
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they kept me up to date every step of the way. very professional and the chair is awesome. highly recommended.
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I was unsure of which options to choose...
by Ergo Depot Shopper, June 20, 2007
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I was unsure of which options to choose and their customer service department was very helpful and friendly. The CSR who helped me was extremely knowledgable of the product line.
I will definitely recommend Ergo Depot to others. Thanks for the great buying experience and I LOVE MY CHAIR!
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Showing 1 - 35 of 35 |
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