Full review
I shop on the internet probably more than I should and Endless.com is one of the sites I recommend to everyone.
Endless has an excellent selection of shoes and handbags to choose from and the site is easy to navigate. One of the things I love about this site is the ease in which you can filter your search. I can start with womens shoes and filter the price from low-high or what's most popular or new. I can filter my search even further to my shoe size, what color I'm looking for and even which brand I'd like to look at. The shoe size filter option is my favorite, since I'm not wading through tons of shoes and not knowing whether they'll be available in my size or not.
I've ordered probably 10 pair of shoes from Endless and have been pleased with my orders every time. Overnight shipping really is overnight and free. Never have I had 3 days of processing and then overnight shipping. Everything I order is on my porch the next business day. (As long as you order before 7pm EST.)
Returns are just as easy. All you have to do is repackage the shoes in the original box and put the return label on. Drop it off at your nearest UPS carrier and you're finished. They have never charged me return postage and my return is always handled immediately.
The service with Endless has been so consistently good that I've never had to use their customer service. It is easy to find, though, by clicking the "contact us" link at the bottom of any page you're on. They give you an option of signing in or not and this will lead you directly to an email form for your question. I didn't see any link for an actual phone number, which could be a downside if there were a real problem.
Overall, I highly recommend this site to anyone looking to buy a great pair of shoes with no hassle and awesome shipping speed.