Electronics-Expo.com

First time doing business you guys and it was great. I'll be in touch again in the near future. Thanx

 I would shop here again

It was a very positive transaction

 I would shop here again

The never notified me, that they cannot ship the item to my work address, which is different than my billing address. OK, I understand. A policy.

However, after my phone request to ship to my home address instead, they even disregarded this.

Do not bother!

 I would not shop here again

I just purchased a 61" Samsung DLP TV from electronics Expo and I was very satisfied with the experience. There was none of the bait and switch or high pressure sales tactics that are often associated with other sites that offer such low prices. I placed my order on a Sunday night and I received a shipping notification on Monday afternoon. There were some end of the line shipping delays with the freight carrier, but I blame this on the circumstances surrounding Katrina. The TV arrived in flawless condition and we are very happy with the purchase. Electronics Expo checks out well with Epinions, the BBB, and other rating sites due to a well deserved reputation. I would certainly deal with them again.

 I would shop here again

I bought a 60-inch TV from Electronics Expo about a year and a half ago on a good sale. Everything was great until about 5 months ago when the TV first developed a dead pixel right in the middle of the screen, and then died altogether about 3 months later.

I started calling "customer support" three weeks ago to make a claim on my 1-year extended warranty which is still valid, and every time I'm promised that the third-party company that handles their servicing will call me back within a day or two.

I'm up to 12 calls since that first call, and I still haven't heard one word from this "EZ Way" company that I'm told about that I'm not so sure exists at this point. I'm just about at my boiling point and ready to go into the store and make a scene.

Stay away. It's not worth it. Maybe you save a few hundred dollars up front, but you'll get burned in the end.

 I would not shop here again

I got the product I ordered, in new condition, in the time specified. No Problems. Would use again.

 I would shop here again

I've had very good experiences with them. Plus they're always much cheaper than any other place. I will be sure to always check with them prior to purchasing any electronics.

 I would shop here again

Excellant

 I would shop here again

Excellent Service

 I would shop here again

I was surprised as to how quickly the item shipped. Notification via email was prompt and accurate.

 I would shop here again

I ordered a 60" LCD TV from here. I found the lowest price from a trusted site on Epinions and called to make sure they had it in stock. I talked to a customer service rep and told him what I wanted and to make sure they had it. He had 16 in stock and I ordered it online. I had read alot about this store and checked the BBB site before making my purchase. I live in IA so shipping a tv that big half way across the country had me a little nervous. I watched the shipping record and it showed up when it was supposed to in perfect condition.

 I would shop here again

Item (Sony DCR HC32) was advertised as "ships within 2 days", but no delivery date was given at checkout. Ordered on Dec 12. Was supposed to receive email when item was shipped. Three days later I got the email (with a tracking number). Item had actually shipped on the second day as advertised. Received item on Dec 16. Packaging was excellent, item was in perfect condition, new in box, first quality USA product. Price was the lowest including shipping (no tax charged for NY). Only wish I had received delivery date estimate at checkout... so thats why not a perfect rating. I would definitely order from this merchant again.

 I would shop here again

HORRIBLE!! Don't order from this Vendor, EVER !! I ordered a speaker system on 30 Nov 05 that the site listed as "In Stock - Usually ships with 1-2 business days". I immediately received an e-mail acknowledging the order and stated "The next time you   Read full review...

 I would not shop here again

I was very pleased with my experience. The item was in stock, at the lowest price I could find, and it arrived within one week of ordering it.

 I would shop here again

Unbelievable. I bought a Samsung HLR6167W. I ordered it late on a Thursday night. By lunch Friday, I had an email stating my order had been processed and was being shipped out. The following Tuesday I received a call from the shipping company to schedule delivery. My TV was delivered that Thursday less than a week after I ordered it!! It arrived in perfect condition. I will say even though I did not need the customer service department I did try calling them three different based on previous reviews. I was not able to get through. I would highly recommend.

 I would shop here again

No complaints. On Time delivery. Very good shopping experience.

 I would shop here again

I ordered a set of surround sound speakers (Infinity TSS740) and a Yamaha receiver (HTR-5840) from them on Monday morning. I was a little disappointed that they did not have the receiver model in stock that I selected from their web site (HTR-5730). The sales rep was friendly, helpful, and courteous, and pointed me to another model (HTR-5840) which was in stock. At first, I thought he was trying to up-sell me on the more $$ model. I indicated that I really wanted the cheaper model, so he spoke to the manager and was able to upgrade me to the 5840 for the same price. My items shipped by Wednesday and arrived Friday. No additional shipping costs - just Fedex ground. Everything was brand new and in perfect condition. I would recommend this store and would buy from them again in the future.

 I would shop here again

Good price and quick shipping. no problems at all. would shop again.

 I would shop here again

Terrible experience. I placed an Internet order for 14 VCRs. Webpage said "in stock, ships in 2 days". After a full week I hadn't received shipping confirmation. I tried calling them over the course of the next 2 days before I finally was able to talk to a live person. Richard claimed they had just moved to a new building. Fair enough. He pulled up my order on his screen and at first told me the order "would ship tomorrow". After I asked him several times to verify that they had sufficient quantity in stock, he then told me they wouldn't sell me that many units (14)!!! They'd only sell me one or 2. Pretty flaky, especially since the website makes no mention of limiting quantities to buyers. At the very least they should have notified me of this right after the order was placed. I've cancelled the order. Time to find a reputable vendor. I'll never waste my time with them again.

 I would not shop here again

A good shopping experience.

 I would shop here again

Excellent experience both times I've ordered from Electronics Expo. On a Friday afternoon I ordered JBL EC-35 and E-250P speakers at a great price with free shipping. Within the hour I received a nicely formatted email receipt. A FedEx Ground advance   Read full review...

 I would shop here again

I ordered a Sony DVD recorder. Electronics Expo did not have the lowest price but they had better store reviews than some of the cheaper stores.

I received my order confirmation email that stated the next time I heard from them my order will have shipped and I would get the UPS tracking number. I never got any emails from them again.

After eight days my order was still being “processed”. I was going to cancel it but I noticed they charged my credit card two days after I ordered the DVD recorder so I hoped it shipped.

The next day Fed Ex delivered the order to my house in California. My order had free shipping so maybe things got confused when it went by Fed Ex instead of UPS?

The Sony DVD recorder works great and I am very happy with it. I would buy from Electronics Expo again but they would have to have a very good price.


 I would not shop here again

Shopping was easy, delivery was terrible.

 I would shop here again

Order at your own risk. I can confirm what previous reviewers wrote about the lack of Customer Service, there is none. Don't bother calling the 1-800 number, all you will do is wait for a recorded message that says send an e-mail. Send an e-mail and you will get no response. I was attracted by the low prices and placed an order for an HDTV. I immediately received an order confirmation e-mail and that was the last I heard from them. After waiting over two weeks and numerous e-mails with no response, I sent an order cancellation e-mail. I hope they got it since there was no response. I still check my credit card every few days to make sure there is no charge. DO NOT waste your time ordering from Electronics Expo. Spend a few dollars more and order from someone more reputable.

 I would not shop here again

Quick and Efficient! I received an immediate email response confirming my order. The next day I received tracking information. Best of all the package arrived on time!

 I would shop here again

Internet purchace went very smooth and fast. The stuff was in stock as advertised, and packaged nicely.

 I would shop here again

What a great experience. Fast shipping great communication. The product I purchased was just as described at a fantastic price and free shipping. This has been one of the best online purchases I have made. I am a customer for life. Thanks Electronics Expo.

 I would shop here again

I purchased a Bose 3-2-1 system on-line from Electronics Expo because they had, by far, the best price. I was far from the perfect customer: I canceled my order then asked to reinstate it, all the while treating me better than I would have treated me. After the item had shipped (within 2 days, as promised)I decided that I wanted to get the 3-2-1 series II instead. I sent Customer Service an email asking how they wanted to handle the change. To my utter surprise, I was told that the item I ordered was out of stock and they had upgraded me to the Series II at no extra charge. That was a $300.00+ difference.
As far as I'm concerned these guys are the best and I highly recommend them to everyone. I plan to make all my electronic purchases here.

 I would shop here again

I ordered an A/V receiver on-line. They accepted the order and charged my credit card. The next day I received an email that they could not fulfill my order. They did offer me a newer version of receiver for the same price but I don't like that one, which is why I ordered the older one in the first place. Like a lot of mail order outfits, they still advertise that my product is "in-stock" when in fact they don't have it. I hope they reverse the credit card charge!

 I would not shop here again

Overall, a good experience. My order was shipped in two shipments, and they did not notify me that the 2nd was backordered and delayed a week, but other than that, a very positive experience.

 I would shop here again

I ordered on the weekend, and once the order was processed it was only two days to get.

 I would shop here again

First time online electronics buyer. A very good experience.

 I would shop here again

Great product selection and prices! They had the best price on the receiver I bought. I had it shipped 2-day and it was right on time.

 I would shop here again

Great experience -- ordered a Sony DVD403 camcorder on Wednesday and it arrived Friday. ElectronicsExpo's Web site is well organized, it is easy to navigate. No confirmation calls to 'verify credit card' and press you to buy accessories. Prices are great too, and very reasonable shipping rates.

 I would shop here again

Didn't have what I ordered but offered me next years model at the same price. Saved about $300. Shipping was fast.

 I would shop here again

No updates, no emails, no tracking number. No INFO.

 I would not shop here again

This store does not understand what customer service is. I placed an order with them three weeks before father's day. The item never shipped. After two weeks of waiting I decided to call them to see what happened and it was almost impossible to get a hold of them. I am still waiting for my credit card to be credited. DO NOT BUY FROM THIS STORE!!!

 I would not shop here again

The price is good, ordering process is easy, but the web design is less than average.

 I would shop here again

GOOD WEB SITE EASY TO SHOP SENT E-MAIL TO LET ME KNOW WHEN ORDER WAS ARRIVING

 I would shop here again

Received a Yamaha HTR-5890 DOA. Called customer service received a message mailbox full. Left 3 messages for a Mrs. Devito, No call back. Called a total of 4 times. Once I reached an actual human being only to be told one second and I will transfer you before I was able to get out a full sentence. I was transfered and the call dropped. I was able to get this item repaired by a local technician/friend at my expense. Price may be cheap, but expect major problems if item comes in DOA or incorrect. DO NOT USE THIS MERCHANT. BE WARNED!!.

 I would not shop here again