Electricsuppliesonline.com

The product was listed as in stock on the web site when in reality it was not.

 I would shop here again

items were on backorder forever. with multiple emails and three shipments later, I have finally received all of my purchase. They never explained why it took 2 months to receive my complete order. Horrible experience! I have ordered from there two times and both times the service was horrible and the delays were unacceptable. Prices can't be beat but it is not worth the time and energy!

 I would not shop here again

I ordered the GE Circuit Breaker THQL2190 on Oct.6,2009 and still haven't received it. I have sent e-mails 3 times requesting info on my order, and haven't received an answer to any of them. In the e-mails I told them that I needed the breaker for my furnace. The weather is getting cold and I can't use the furnace without that breaker. I request in the e-mail that they either ship the merchandise or let me know that they can't or won't ship. If they aren't going to send that breaker, I want to know that the order is canceled so I can order it elsewhere....

 I would not shop here again

Effortless, hastle free - I wish all online shopping was this good!

 I would shop here again

I found what I wanted at a good price and with good selection. Product came in a timely manner.

 I would shop here again

I received the wrong part. Instead of the E1220 I received a KM2ST-2G. I of course am disappointed. They are going to try it again.

 I would not shop here again

I wish they had told me the lights were on backorder when I ordered them. They sent me an e-mail saying the lights were on their way, then a couple of days later they sent an e-mail saying that the lights were on backorder. They sent my money back, so I had to send it to them again so that they would send the lights to me when they got them.

 I would not shop here again

Fast, efficient, and trouble-free. Excellent pricing on product, and it all arrived in good condition. What more could you ask for?

 I would shop here again

You had the item and color I wanted. Order on line was easy, delivery was quick, price fair.

 I would shop here again

Internet shopping always concerns me but I do not hesitate to us Electricsuppliesonline.com. This is my second order and as before it was received quickly, correctly and at the cost I expected. I would definitely use them again.

 I would shop here again

the have,nt the item stock,so the delay was too long for me sorry ,next time.

 I would shop here again

good

 I would shop here again

Product just as advertised, would certianly shop this merchant again!

 I would shop here again

Very good web site. Had the product that I needed. The shipping charges I think are a little high.

 I would shop here again

Well organized web site. Easy to search. Found through Google.

 I would shop here again

They had my product, it was shipped in a very timely manner.

 I would shop here again

I have not actually opened the package yet, but no exterior damage to the box, so my assumption is that everything is fine with the actual product inside. Otherwise, everything went very well.

 I would shop here again

The part was back ordered and took longer than expected to arrive.

 I would shop here again

The item was hard to find and not available locally. I purchased it here because it was available. I thought the price was high but I could not find it anywhere else so you win.

 I would shop here again

The only problem is that they shipped FedEx, which is not as reliable in rural areas as UPS. I received the light a day later than I could have waiting on a driver who knew how to find my house. UPS would have had it on the first try.

 I would shop here again

I ordered one thing and was sent something different. When I called to explain the wrong item was sent, the customer service rep said that the item I ordered was not in stock. So they basically took it upon themselves to send a different item that may be close without even verifiying with me if it would work. The item sent was not a direct replacement therefore would not work for my application, which meant that the item I ordered had to be sent which delayed my delivery by a week.

 I would shop here again

Very easy transaction!!

 I would shop here again

This company is unreliable, they don't answer their phone. I called to track my order only to find they canceled my order without contacting me. No one answers the phone when I call and select every option including "place an order". I left a message, no one has contacted me, it's been over a week. This company is one of the poorest I've ever done business with.

 I would not shop here again

Item ordered 9/30/08. When we still hadn't received it 10/10/08 I checked online and it said item was cancelled. Item was showing available online when the order was placed and never received an email or any communication that they discontinued the item. Then when trying to find a substitute on their site, it was not user friendly for searches.

 I would not shop here again

When I ordered the product, the website listed it as "In Stock". Two or three days after I ordered it, I received an email saying it was back-ordered for 2-3 weeks. I tried to correspond with the company two times through email and didn't receive responses back. I called several times over a one week period and always hit voice mail. Finally, I reached someone yesterday and they were very friendly and helpful. I think they must just be very busy and/or don't have enough people to answer the phone and respond to emails. Their price was by far the lowest of any other supplier of the same product. I can't say whether I will use them again because I still haven't received the product. I would like to receive another survey in two weeks and then I'll report whether I received it within the promised 2-3 week time frame.

 I would shop here again

shipped faster than expected

 I would shop here again

When I ordered the heater, the computer indicated "in stock". Several days later, I was told my delivery add did not match my credit card info. I had entered it correctly but they screwed it up running the credit card. A day later, I emailed them & asked the status of my order, and, at that time, they advised me it was back-ordered. I cancelled my order, because on the very same day I ordered the lasko heater from them, I ordered another one from iallergy.com and it was shipped the same day, with no problem.

 I would not shop here again

Do not order from this store. The item i ordered was supposed to be in stock and delivered in 4 business days. After 2 business days i checked status and it stated order pending review. So i called and they said my billing address did not match the credit card which was complete BS. Then they said the shipping fee was incorrect and i needed to pay an extra $20 (which they had already charged my card without authorization). Bottom line is the item is not in stock and they are playing games!

 I would not shop here again

Exceptional Service, i.e. arrived sooner than expected, lowest price found, no additional/hidden charges, packaged well to avoid damage.

 I would shop here again

it was very good and i got it faster than i thought i would.

 I would shop here again

I was not told the item needed to be ordered. Was not given a date of when the item would be received, nor when ot would be shipped and an approximate delivery date.

 I would not shop here again

Fast Delivery. lack of Tracking info left me worried until the package arrived. I would have preferred black for a color choice, but not offered?

 I would shop here again

I ordered over the internet which indicates that it would be delivered within 4 business days. On the 6th business day I called because I was notified by UPS that a shipment was on its way. I confronted the company indicating that the item was needed two days ago and that I would not accept shipment. I was placed on hold for several minutes and passed to another customer service representative that cancelled my order.

 I would not shop here again

easy

 I would shop here again

Their web site is really amateur. Hard to navigate, not too much information available. However, the products I was looking for are not available on major web sites (or cost way more). So I chose to order from them. Using PayPal was a natural decision - I do not trust my credid card information when shopping with such run-down store fronts. Goods were delivered on time, undamaged and work as advertised. Wish such products would be available through Amazon in future.

 I would shop here again

Excellent experience. Product was received as expected and on time.

 I would shop here again

Terrible place to shop. Took nearly 2 weeks just to ship the order (ordered on 5/24, shipped on 6/3). They do not respond to e-mail either. Haven't received the product yet, but hopefully will receive it some time soon. I will never buy anything from this place again.

 I would not shop here again

Ordered 2 x Panasonic FV-11VH1 Ventilations Fans, price was good compared to other merchants. However, when fans arrived, the boxes were in a very distressed condition. They were literally falling apart! It was clear that no effort had been made to pack units into an additional box with packaging material for extra protection. They were simply shipped out in their own packaging. I would have thought that if I was paying close to $400 for these two fans, some extra care would have been taken!

Result - one unit arriving surprisingly intact with no apparent damage. Second unit metal flanges severely bent and metal adaptor badly bent also. The second unit was also missing an installation kit.

When I called to complain, my order number was taken and was told I would be called back. It's now almost a week since I made contact and still no returned call. This company does not exhibit ANY customer service it seems!



 I would not shop here again