EcomElectronics

Full review
I purchased a Sony TZ150N/B in December of 2007. The salesman was helpful and knowledgeable and the laptop was promptly delivered in just a few days. The order and delivery process was commendable. In addition to additional memory I also  and bought a three year extended warranty provided by a company known as CPS (Comsumer Priority Service) I have had no trouble with the laptop except that  I recently experenced that the battery on the TZ would not lock in place and placed a claim with CPS. This claim  was quickly and summarily rejected (see response below) due to 'physical damage' to the unit which is not covered. The rejection was made with no follow-up inspection of the unit and without my being contacted. The unit has no sign of physical damage and the rejection of the claim greatly downgrades an otherwise good experience with ecomElectronics who should reconsider their affiliation with  In summary, do not purchase an extended warranty from ecomElectronics if you order from them.

Based on the information provided to our representative in case # 059-2D6-056-EAN, Consumer Priority Service is unable to authorized that a claim be initiated for the following reason:


Your service plan does not cover impact/physical damage. Please contact Sony at 239-768-7693 to obtain service on this issue.
Your claim request is now closed. If you have any questions or require further explanation please contact a representative at (800) 905 – 0443 to discuss this matter in further detail. Thank You for choosing Consumer Priority Service.

Claims Department
Consumer Priority Service
1678 McDonald Ave
Brooklyn, NY 11230
Tel: (800) 905-0443
Fax: (973) 273-0698