Quick to charge....Slow to deliver
A review by
gmaxey written on Apr 30, 2009
Full review
If you are not in a hurry to receive your order and pricing is more of a concern then ecomElectronics will probably suit your needs. I needed to receive my order within a week's time and as a result paid the $75 for two day shipping. I ordered the product on a Wednesday and they did not ship the order until the following Tuesday thereby cutting it very close to my one week requirement.
They are very quick to charge your credit card but slow to ship. I placed the order online but in calling them to check on the status of the order they spend a lot of time trying to sell you accessories and extended warranties. One word of caution....if you are interested in the extended warranty then don't accept the first quote. I said no multiple times and each time they came back with a lower price.
With regard to Customer Service they are less than professional. When you call they answer the phone as if it is a personal residence. In other words they just answer the phone with no response or answer and say hello but after 4-5 calls they never identified themselves or the company name.
My overall impression was that this must be a company that is run on a shoestring, carries no inventory, practices the hard sell and has a ways to go before they are ever viewed as being customer oriented.
gmaxey
a member of Epinions.com
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