A review by
josh541 written on Jul 9, 2009
Full review
Eastbay.com is a very deceptive and evil company, numerous items on their website they do not even have in stock yet they intentionally mislead customers to believe the items are in stock so that they can charge your credit card and get payment, then you are eventually told that the item is not in stock and it will have to be backordered. Corporate corruption, greed, and deception at its worst. Deplorable customer service. They also try to hide the fact that they are owned by Foot Locker, as there is no mention of that anywhere on their website.
AVOID this horrible company and shop with an honest firm like http://www.zappos.com/ or http://www.shoes.com/ as they offer free shipping, lower prices, excellent customer service, and their websites only feature items that are actually in stock and ready to ship immediately. If an item becomes out of stock, their websites show that information instantly as they are reputable companies, unlike Eastbay who only wants to scam its customers and take your money for items which they do not even have at all. Do not do business with Eastbay, you can find numerous better companies out there to deal with that truly care about customer service and have better prices, and most times offer free shipping and free returns. Eastbay charges you $6.50 to return an item, plus you also have to pay the postage both ways, even if they screwed up. Do not risk get scammed by eastbay.com, shop elsewhere.