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Dreamtime Baby

Dreamtime Baby
 
Average Rating: 4/5.0 store rating
On-Time Delivery 4
Customer Service 3
See all Dreamtime Baby listings

Read 309 reviews
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Fantastic!

by catford, January 10, 2008
Dreamtime Baby was awesome!!! I ordered the Britax Marathon in Mariposa on Sunday night and installed it in my car the following Thursday...only four days later! Not to mention that between the free shipping, the sale price, no tax, and a discount code applied at checkout, I saved over $65 from the retail price. I will definitely be shopping there in the future!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I was very dissapointed to find out...

by Dreamtime Baby Shopper, November 2, 2007
I was very dissapointed to find out that the fleece blanket and the lamp was not in stock. And also I found out that the price was much better at another store, and if I´m going to shop online again i won´t be shopping at dreamtimebaby.com, I´ll shop at babysupermall.com. The pruducts were $40 cheeper there!!!

  I would shop here again
Overall Rating: 3/5.0 store rating
 

They were very helpful with selection...

by Dreamtime Baby Shopper, September 7, 2007
They were very helpful with selection and questions I had.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

BUYER BEWARE!

by t1974, August 8, 2007
Horrible seller. They charged my credit card on 6/26 for a train set and 6 weeks later I still have not received it! Finally called them and they claim that it was shipped out last night. I wish I would have read epinions first. All the positive comments are probally from the owners of the website...DO NOT ORDER THROUGH THIS WEBSITE!!!!!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

I found the item I ordered was received...

by Dreamtime Baby Shopper, July 30, 2007
I found the item I ordered was received in a prompt manner and I thought the shipping and handling charge were very reasonable. I would buy from this company again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
Dreamtime Baby. com's offer of "free shipping" was very misleading!! They advertise on their website that they have free shipping on EVERYTHING through June. But when I attempted to buy a crib that their offer said would receive free shipping, I   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
 

A GOOD EXPERIENCE ALL THE WAY AROUND!...

by Dreamtime Baby Shopper, June 29, 2007
A GOOD EXPERIENCE ALL THE WAY AROUND! THE ONLY SUGGESTION I MIGHT HAVE FOR DREAMTIME BABY IS THAT THEY MIGHT NOT WANT TO USE UPS FOR SHIPPING IN THE FUTURE! THE PACKAGE ARRIVED WITH FOOTPRINTS ALL OVER IT! LUCKILY THE ITEM INSIDE WAS NOT BREAKABLE, SO THERE WAS NO HARM DONE!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I ordered two carseats, but never...

by Dreamtime Baby Shopper, May 30, 2007
I ordered two carseats, but never received them. After calling to check the status of my order, I was told that the order had been cancelled because the item was discontinued. I was terribly upset that I had not been informed of this cancellation. I will not order from Dreamtime Baby again, nor will I recommend it to anyone else.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

worst online experience EVER!

by gregbartels, April 3, 2007
Item was not in stock even though they claimed it was. After cancelling the order they went ahead and shipped the items 45 days later. I was then told that if we refused the delivery I would be credited within 3 to 5 days. It has now been over 3 months and I still haven't gotten my money back. I would NEVER buy from Dreamtime baby again and would strongly warn against ever purchasing from them.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Received very quickly. Product in good...

by Dreamtime Baby Shopper, March 26, 2007
Received very quickly. Product in good condition. Only problem I have is they said shipping was free but I was charged for shipping.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Terrible Experience... Avoid this place!

by keg01, March 26, 2007
I ordered a car seat from Dreamtime, and at first everything appeared to go smoothly. Then I after I was unable to track my order, I got my first "your product is back-ordered" email. After the third back-ordered email, I began to get worried. They were able to successfully charge my credit card within 48 hours though... even though they didn't have my order fulfilled.
Once I saw their advertisement on-line that they will ship ALL car seats within 48 hours, I decided I had had enough, and cancelled my order.

I think it's terrible that they claim to have products in stock, and even run sales on those products only to have the order delayed by a month. I could have probably dealt with this mess if they hadn't charged my credit card RIGHT away and then advertised a wonderful (yet COMPLETELY) untrue on-line advertisement of a 48 hour shipping service.

I would never order from this site nor recommend it to anyone ever!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

I had a problem with the product I...

by Dreamtime Baby Shopper, March 25, 2007
I had a problem with the product I received, and there was no invoice in the box for me to return the product for an exchange. I ordered pink block letters for a kids room and one of the letters I received was blue and there was no way to return the product or contact the copmpany. I ended up having to paint the letter to match the other ones received, and this was disappointing. I ordered them already painted so I did not have to do that.

  I would shop here again
Overall Rating: 3/5.0 store rating
 
THIS WAS THE WORST EXPERIENCE EVER PLEASE DON"T WASTE YOUR TIME WITH THIS MERCHANT> My story is much the same as previous posters. THESE PEOPLE DO NOT DESERVE TO BE IN BUSINESS! Ordered a Britax Car Seat and was not informed that it was on   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

This is a nightmare!! Do not buy from Dreamtime!

by getchel2007, March 15, 2007
Do not order from this website!! I ordered a Peg Perego infant car seat from Dreamtime Baby. When I received no information regarding the shipping status, I called them and was given the run around by approximate 4 different people. Each had a different story about why they hadn't shipped the carseat. They finally admitted that they did not have it in stock (despite stating that they did on their site) and were drop-shippping from the manufacturer. After 5 more days, it hadn't shipped from the manufacturer. I called to cancel the order and I was told they would have to call me back after they confirmed that the manufacturer had cancelled it. They did not call me back. To make all of this more outrageous, they charged my credit card, the day I placed the order. I still am waiting for them to credit back my credit card and confirm the cancellation.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

did not list the item as out of stock...

by Dreamtime Baby Shopper, March 14, 2007
did not list the item as out of stock on website when I purchased it, 2 days later received email, another week later received another email that is was an even longer delay, almost a monoth later...still no carseat!

  I would shop here again
Overall Rating: 3/5.0 store rating
 
Ordered via phone a Britax Marathon Ashley from them on the last week of February. I was told that it was in stock and would take about 5 days for ground shipping (I opted for cheapest shipping). Was told by customer service rep that I will receive an   Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

The prices were excellent, however my...

by Dreamtime Baby Shopper, March 11, 2007
The prices were excellent, however my item was on back order. No one informed me of the back order so I did not receive my product when I expected it. In the future I would appreciate an email or call to notify me of any back orders. I am still waiting to receive my order however I did receive an email that it should be here this week. All customer service representatives I delt with were polite to me.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

The website was user friendly and I had...

by Dreamtime Baby Shopper, March 9, 2007
The website was user friendly and I had no diffiuclty finding what I wanted. The price I found was the best price I saw at all of the other websites and stores I visited during my research so I was very pleased to find your store. I will certainly shop there again in the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Said in stock but was back ordered; charged my card any way.

by tickedcust86, March 8, 2007
I order a Britax Boulevard from them. They said it would ship from the manufacturer within one weeks time fair enough. Well about 5 days later they charged my credit card but no shipping tracking number. After three weeks of when I placed the order I finally got fed up and called to find out why I haven't received the seat. Come to find out they charged my card despite knowing they were back ordered by about two months. Terrible, Terrible, customer relations policy. I was upset that I was out $240 and no seat for at least another 5-6 weeks. Don't buy from them. They aren't worth the low prices they advertise. They take your money even when they don't have the product available for months from the placed order. Hopefully my refund comes through since it has been 24 hours and still haven't heard from them. I got fed up and went to Babies R Us. They have plenty of Boulevards in stock.

Very unsatisfied in Central Florida

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
 

The rocker came faster than I expected...

by Dreamtime Baby Shopper, March 2, 2007
The rocker came faster than I expected it. When I placed the order I had no indication if it was in stock or on backorder.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

They had what I wanted at the best...

by Dreamtime Baby Shopper, March 2, 2007
They had what I wanted at the best price I could find. It took longer to process and ship the order than I thought it should,but once it was shipped, it was easy to track.

  I would shop here again
Overall Rating: 4/5.0 store rating
 
Ordered a Britax Boulevard car seat at a great price. I ordered it even though they said it was out of stock. I was afraid that the sale would run out, and I would have to buy it at a later date for more money. I called Dreamtime Baby (which is also   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
What a horrible experience. We ordered the Britax Boulevard from them. The website said if it was listed as instock it would ship out within 24 hours and would arrive in 5 days. It took two days for them to take the money from my account and I only   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Fast Shipping on Britax

by mamarama, February 27, 2007
Super fast shipping on Britax Marathon...maybe too fast :)
I ordered it on Thursday and it was on my door step on Saturday.We were at a funeral all day so it sat out their to the world in the box with Britax Marathon written all over it. Glad we have honest neighbors!

Ordered on line it was easy and quick also. I think their web site is easy to manuver. I have not delt with customer service so my rating in that particular area is not much help.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

excellent!

by Dreamtime Baby Shopper, February 27, 2007
excellent!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The purchase from start to finish went...

by Dreamtime Baby Shopper, February 23, 2007
The purchase from start to finish went smoothly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Poor. I would not order from them again.

by ccone428, February 19, 2007
My experience with this vendor was extremely poor. The items were on back order and some never arrived. I ended up cancelling the order and have been waiting over two months for a credit. My order qualified for free shipping and the merchant went back and charged me for shipping after I placed my order. Customer service has not been very helpful. They only take care of one or two of the issues when I call, but never take care of all issues. I even sent an email to the president in response to an email I received requesting customer feedback. I never received a response.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Very easy experience. Product arrived...

by Dreamtime Baby Shopper, February 19, 2007
Very easy experience. Product arrived sooner than expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

the furniture was very nice and at a...

by Dreamtime Baby Shopper, February 12, 2007
the furniture was very nice and at a good price

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordering the items an line was very...

by Dreamtime Baby Shopper, February 5, 2007
Ordering the items an line was very easy. I became concerned when I received no tracking number with my order and received 1/2 my order in a week. I received no follow-up email to tell me when I would have the rest. I called and they gave me an expected date on the rest of the order which was 3-4 weeks after the order was placed. I called again and they informed me the last of the order would take another week. Customer service over the phone were excellent. When I emailed in I received nothing.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

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