Digital Craze.com

Excellent experience. Would highly reccomend Digital Craze.com.

 I would shop here again

They could not find the product. They did not charge my Visa card while they searched for the product. They cancled my order when they were not able to find the product which was discontinued. They did not send me a substitue product (which I did not want). I was treated very well by the sales people.

 I would shop here again

Everything was exactly as told to my by my sales assistant Lenny. He was very patient and informative to me and he offered advice which panned out to be the best thing for my purchases and the prices and knowledge of the newest electronic equipment and their specs were unbeatable. They also went back and lowered the price and credited my bill on my AV rec. because another merchant put it on sale at a lower price than they had at the time of my purchase.  I'd shop with them again in a heartbeat!!

 I would shop here again

Purchased a projector from them on a Monday and it was already getting installed on Thursday.  I will return to buy the rest of my audio gear from them in Feb.

 I would shop here again

Recently I purchased a Sony SACD player from Digital Craze and, not only was their price very competitive, but the service has been outstanding and incredibly fast. I received the unit within 3 business days from the time I ordered it (from Canada). The unit was carefully packed and was received in perfect condition. 

 I would shop here again

I ordered a pretty expensive CD player and was nervous about it being an online purchase from a company I never used before.  Showed up 2 days later just as advertised, and just as the sales staff said.  They had the best price anywhere. Very happy overall.   

 I would shop here again

Excellent communication from site and representatives thereof. Speedy and verifiable shipping. Reasonable shipping (free!!). Competitive prices on their products too. Notified me quickly that an item was out-of-stock and explained when it would be ordered, shipped and that there was no additional shipping fee for the delay. Reputable company! 

 I would shop here again

I bought a pioneer 141FD monitor and SC-05 pioneer reciever from DigitalCraze.I called them and ordered them over the phone.Dispite some of the negative feed backs i've read ,the salesman was vevy pleasant and knew his stuff.Shipping took a little longer than I was told it would.The delivery man was also very nice.He set up the pedistal on the monitor and placed it for me.He made sure I was satisfied befor he left.One tip,ask if the item your ordering is in stock.If itis not,you may need to be patient.But you will get it.And you can't beat thier prices.

 I would shop here again

the initial process was great. I found what I wanted, the order process was straighr forward, I even recieved a follow-up call explaining my order would ship the next buisness day. the process has broken down since then. the shipper called and wanted to deliver the package @ 4:30 AM!! When I said that was unacceptable he said between 1-5:30 PM. I agreed to this and wanted some assurance it would be delivered then. He agreed and I thought that was it. Until he called back saying "SOMEONE" had spoken to me but the merchandise had not arrived so it would be a few more days until they can deliver. there is one more buisness day before the last date to hear from the shipper. If i do not hear back I will be canceling the payment on the grill and refusing shiment.

 I would shop here again

DO NOT BUY from this company.  I tried placing an order with Digitalcraze.com and they lied about the shipping cost.  First they said it was free and then they called me the next day to say it would cost $49.  When I tried to work something out with them they were extremely rude.

 I would not shop here again

Ordered a high end Sony SACD player at a very good price from Digital Craze. I send them an email and they promptly answered indicating it was in stock. I placed the order on Thursday and it was at my door on Monday. The item was brand new and manufacturer sealed. It arrived double boxed with extra styrofoam for extra protection. I have already connected it into my system and the sound is awesome, it is everything I expected. Great price, rapid shipping and great service, what more can you ask for?

 I would shop here again

DigitalCraze.com has great prices and my transaction went very well with them.  I purchased 2 PIONEER elite 50 inch Plasma TVs (Pro-111FD) and they had them to me in 6 days from the day I bought them.  Overall I found them to be a great company from attention to customer service to delivery of the TVs.  Overall savings was substantial, otherwise I would have simply purchased them here locally at FRY's Electronics. 

 I would shop here again

This company is a group of thieves. They steel money from people. They sell only lies. I bought a DVDM from them and paid 1600 $. I waited for 2 weeks, but they did not send the items. When I asked for refund, they became nasty and refused. I had to call my credit card company to dispute the money.

All the positive review for them are wriitten by them, not by buyers. I don't think anyone will be happy if they steel his money.
Never buy from them.
The number that they have on their website is a cell phone, not a company number. I called them at night and somebody answered the phone. When I told them that I called my credit company to dispute the amount, they told me that they have already ship it. when I asked them about the tracking number, they did not give it to me.
DO NOT BUY FRM THEM
Do not do my mistake

 I would not shop here again

I called in to purchase a home theater speaker system.  The purchase wasn't an ordinary everyday purchase because of it's real high value.  I intended on spending no more than $2000.00 for an in wall speaker system and opted to upgrade my speaker system by going with a higher priced version of the Definitive Technology speakers.  I needed everything to arrive by a certain date (14 days) from the day I called in my order.  Hesitating to pull the trigger (because, obviously you never know who is on the other end of the phone/computer) I went against my hesitation ONLY because not only did the sales rep make me feel confident but the professional level of knowledge on the merchandise in my cart.  I went ahead with the deal and was not let down at all.  Excellent over all performance and everything arrived ahead of time and in Brand New condition as promised.  Good job Digital Craze, I will be buying a projector in the next 12 months and will be returning to your company.

Donald W.

 I would shop here again

I just did a Google on Digital Craze local telephone number and got hits for Nam Kim Park PC Architects.

Called them up to clear up the reason why the number shows up on Google as Nam Kim Park PC Architects.  When my call was answered, I asked about PC Architects they responded you got the wrong f***ing number and hanged up.
Not being able to verify the number or mention about the Google hits, I called again in hope to get to speak to a friendlier person. Instead I got met with a stop calling or I will break your face, and again hanged up on.

I was looking for a Pioneer $1900 system, but not from this company. Hope this people are not trading on eBay.

 I would not shop here again

Top quality stuff, huge selection, unbeatable prices, excellent customer service. If GM was run by Digital Craze they wouldn't be in DC looking for handouts.   I just purchased a Revel speaker system and a Marantz AV Rec. got it all in time for Super bowl and connected it, AMAZING!!! 

 I would shop here again

Beware this seller... Yes, I am a whistle blower. Worked closely with them as a vendor. Well, we no longer associate with them.
Digital Craze.com is a fraudulent  .COM.

We were concerned with bad complaints that actually ended up on our desk. Digital Craze said they would handle things better. They are plagued with complaints by the BBB and state and locals as well as numerous credit card complaints.

And yes they did try as a response to us. But, they just flooded Epinions.com with false/imposter reviews to bolster their image rather than improving their service. But they are frauds..thats how they make money and they cannot do better than this. Read the positive reviews "between the lines" closely and it becomes apparent. We have one former emplyee of Digital Craze and he was instructed to spend several hours at home per night providing false POSITIVE Epinion reviews. He made some extra pay for this...what a scam. Yes, they have cheaper prices . But beware!!!!!!!!!!!!!! This seller is just one of many bad ones out there. Have some self respect and just stay away. Better to pay a little more with a known reputable site.

 I would not shop here again

Bought a complete set of Definitive Technologies Speakers. I was worried about buying from an 'unauthorized' online dealer but could not have afforded them otherwise.  Digital Craze was very responsive, excellent on customer support and the speakers themselves arrived per the original schedule, in perfect condition!

I would highly recommend Digital Craze.  I am about to buy a new AV Receiver with all the updated capabilities and as soon as I decide which model to buy, Digital Craze will be the first place I will go to make my purchase.

 I would shop here again

I have never ordered through your site but found the experience to be very easy. I was happy to have found a JVC projector for almost $1000.00 less than what my local installer was trying to charge me for it.  The unit arrived quickly and well packaged. I will be using your site again in the future for some tower speakers.  Thank you.

 I would shop here again

I placed an order online for a pair of speakers they currently advertise and was emailed back by Ed Brodsky stating they would have to be ordered directly from the manufacturer and that it would take approximately 2-3 weeks to arrive   Read full review...

 I would not shop here again

Excellent service, two-day delivery and product arrived packed well and in new condition.

 I would shop here again

Lowest prices, great service, no complaints!!

 I would shop here again

I bought a JVC RS-1x projector form Digital Craze.  Transaction was perfect.  They had problems with the warehouse they were working with..... It took an extra week to arrive.  Service was great, although I usually had to make the call to find out what was going on.  Overall I'm very happy.

 I would shop here again

Speakers were not in stock and had to be ordered. Haven't received speakers or any notification yet.

 I would shop here again

No Problems encountered

 I would shop here again

I was fortunate enough to deal with one of the owners, Eddie, who was more than happy to "do what it takes" to earn my business and did it so with professionalism and courtesy. His "beat the other guys price" mantra is certainly one reason I will be using his service again in the future!

Thanks again Eddie and thanks again for the fast delivery time!

 I would shop here again

I recently shopped Digitalcraze .com for 2 Panasonic Plasma TVs and 2 Sony Blu Ray DVD players. My experience was very pleasurable. The site was easy to use, the prices are great, and shipping is fast. The site is broken down into main categories. They   Read full review...

 I would shop here again

Order on June 29TH and paid the same day on mt credit card. Found out a week later the $6000.00+ item was not in stock but would ship the next week (week 2) It is over 3 weeks now and they say it shipped yesterday but have not sent me the tracking number as promised... I have the bill on my credit card and still no item

 I would not shop here again

superb service. I purchased a Pioneer Elite Pro-151FD and some Definitive Technology surround speakers. Received everything in tip top shape and brand new as described on the website. I spent many hours researching this organization and gave them a fair shot only after speaking with a sales person. All in all everything went as smooth as assured. I'm glad I used Digital Craze because I saved a fortune and got exactly what I wanted.


 I would shop here again

It was easy to look up and purchase. The website gave a good description and good pictures, with excellent prices.

 I would shop here again

smooth process in ordering to receiving the merchandise. My husband placed an order for GE CAFE appliances and they all arrived safely and brand new as promised by their site. We spent many hours researching different kitchen appliances online and researched different merchants. Digital Craze had great pricing and very favorable reviews so we gave them the shot in providing us with the service we ended up enjoying. We will be back to shop with your company again for a TV soon.



 I would shop here again

Be advised: 1) Digital Craze has an UNACCEPTABLE rating from the Better Business Bureau. 2) Denon USA will not provide a warranty for any Denon product bought at Digital Craze. 3) The item I received did not come with a bill of sale or receipt, and   Read full review...

 I would not shop here again

I had nice shopping experience and got my TV delivered sooner than promised. I am the purchasing mgr for a small business and I have never received such GREAT service from any company. They always help when I call with any problems or just solutions. I couldn't ask for a better TV/Monitor supplier and believe me I have tried. DC keep up the good work!!!!!!

 I would shop here again

This was a great experience. The customer support team was able to answer several questions regarding out door speakers, as well as how to install them. They were able to assist me and put me at ease in an expensive purchase for my new home just in time for my summer time bbq's. I was extremely happy with my purchase with no regrets.

 I would shop here again

Very good selection, very good prices, very easy to order, and delivery exactly as expected. These guys are great. I know I will be back!

 I would shop here again

Thanks for the superb service and low price I received for my Friedrich thru-the-wall AC. It was delivered to my home within 24 hours. I saved over $100 and the ordering process was quick and painless. The staff were courteous and product knowledgeable. Forget about wasting time shopping at retailers, when I can order from home or work and save below the retail price. Thanks Digital Craze!

A. Banks
Far Rockaway, NY



 I would shop here again

it's nice to order something through the mail and have it delivered as expected and on time. The quality of the shopping process was beyond my expectations. Thank you!

 I would shop here again

This place is the BIGGEST scam on the internet! Sure, the prices look good when you seem them, but more times than not they just list items they think they can get & then you have to wait till they order them from scratch. They are the rudest people I have EVER dealt with. They used profanity numerous times & when I asked to speak to a manager I was denied and hung up upon. I have never been treated like this before in life, let alone by someone I was trying to do business with. They Had over $1500.00 of my money for over 2 months without delivering any product & then yelled at me when I inquired on the status. Don't use them!!!

 I would not shop here again

We have ordered from DigitalCraze for the past three years we have never had a problem with them. I received excellent service and since I had just ordered a (4)Plasma TVs they gave me the shipping charge at a reduce price. I received all the TVsin great condition and the cables I needed in plenty of time.


 I would shop here again

everything from start to finish went very smooth and our new home theater is rocking. The JVC dla-rs2u is awsome if anyone needs a front end projector this is the bad boy to go with. kudos.



 I would shop here again