Digital Craze.com

Digital Craze.com
 
Average Rating: 4.18/5.0 store rating
Customer Service 4
On-Time Delivery 4
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I'd Buy From Them Again

by katznick, October 23, 2012
Recently I purchased speakers through DigitalCraze. I was cautious because they have some negative reviews so I ended splitting my order (about $3,300 worth) into two orders.
Each time they accepted my order they had to go out and actually buy the items which slowed the process down about a week. OTOH they did NOT charge my credit card until they shipped, and the items received were clearly new and not reconditioned.
You won't get the standard manufacturer's warranty, just DigitalCraze's warranty for what that's worth. But I saved $1,300 not buying from a factory authorized distributor so that's more than enough to cover a repair or two.
I'm satisfied with my experience with DigitalCraze and would buy from them again.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
First off I would personally like to thank John and the staff over at Digital Craze, Thanks Much! We are a large Hotel/Casino chain and for our Hollywood, FL resort our main casino floor was under going a whole new Audio/Video system. We called   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Amazing, fast, affordable!

by upincanadaeh, December 22, 2011
Really amazing service, Quality price and products  shipped fast, and reasonable shipping cost because i live in canada... eh. :) I will be shopping here again very soon. Kudos to the team at digital craze!!! A1 and top notch service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
After reading some rather negative rcomments and reviews from other customers, I have to admit I was a bit hesitant to order from Digital Craze. However, my experience with them was excellent! I called them on two separate occasions regarding stock   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I would definitely shop with Digital Craze again!

by jspannino, November 20, 2011
excellent shipping, the products arrived first class wrapped and double boxed like a mercedes benz. good customer service and helpful staff.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

DO NOT BUY FROM THIS COMPANY .. WORST EXPERIENCE EVER

by shopper_texas, June 9, 2011
One of the worst companies ever. somebody has to protect us as consumers from online companies like this one.
they won't ship your items that you pay for and you will wait forever and they won't care and i personally tried to call them several times and each time they have an execuse .... 

THIS IS A REALLLLLY BAD COMPANY .. SOMEBODY HAS TO DO SOMETHING ABOUT THEM.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Project screen Television -- digital craze review

by ep12345, April 26, 2011
I just ordered a new projection screen from Digital Craze last week. The customer service was excellent. They answered all my questions and mailed the television promptly and for less than I could find elsewhere online. I would recommend digital craze to others!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

ULTRALINK POWER HOUSE ALLIANCE 1 METER HDMI

by yupyup420, April 23, 2011
Needed a good HDMI Cable but I didn’t want to pay $150 for it. Found this for $39 on Digital Craze and haven’t been disappointed. Has copper conductors along with Ethernet and its 1080p certified. Supports 12-Bit and works great with my LCD TV, couldn’t be happier about this purchase and the service from Digital Craze. I had a good experienc and will be back to buy more soon.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Affordable Home Theater System -- FREE Shipping -- Good quality products for less

by savememoolah, April 19, 2011
I started shopping at Digital Craze because I heard about their cheap prices. I purchased a great home theater system for $600 less than Amazon and shipping was FREE!  Most of their items are cheaper than any other vendor and they have quick turnaround time and great customer service. I recommend them to anyone! If you like to save money and get free shipping on great products, then digitalcraze is for you. 


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Inexpensive BDI Arena 9970

by electricslide, April 18, 2011
I didn’t want to mount my LCD TV on the wall and we found the BDI Arena 9970. This is a great flat panel TV mount and you can still hide all of the cables! Definitely a must-have item for anyone that cannot
mount a TV on the wall. We bought this for $499, $50 cheaper from the list price anywhere else.

The best part was the free ground shipping so we didn’t even need to pay to have it delivered.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Wonderful Experience. Extremely satisfied with my purchase. Will do buisness with Digital Craze again.

by jo12002, April 8, 2011
Wonderful experience.  My item I purchased, a high end av receiver, was shipped out the same day I placed the order. The item I purchased was a Pioneer Elite SC-37.  I paid for expedited shipping and received it in 2 days.  I also paid for double boxing.  Opened up the box and found the item was what I purchased.  I hooked everything up and wow!! I'm very pleased with my purchase.  Service was great, price was fantastic, I will do buisness with Digital Craze again.  This is the best reciever I have ever owned.  I'm an a/v geek and have tried and used so many receivers and amps. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very satisfied

by jonb503, March 4, 2011
In My recent online purchase through DigitalCraze.com, I was very satisfied with the overall experience. The delivery speed was great as promised. The order was accurate and I received the product without problems. In addition, their pricing was very competitive. I have checked local competitors and they still could not match DigitalCraze's pricing. They offered free shipping. I have shopped at other online retailers before and have frequently been less than satisfied with the experience. Their products often show up weeks later, past the estimated delivery date. Shipping boxes and packaging is sometimes damaged or items missing. Overall, again, I am very satisfied with the purchasing experience, and would recommend DigitalCraze.com to everyone.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great service, better prices.

by sprgrl, February 16, 2011
I bought definitive technology speakers from digitalcraze.com in December of 2010 and had a great experience with them. I had done some research on internet companies selling high end speakers for wholesale prices and I was nervous to order from any of them! Every company had mixed reviews but I decided to go with digitalcraze, the gave me the best deal and promised I would get my speakers in time for xmas. They were great to deal with, I received my speakers a week later, no issues at all. Bottom line if you want high end merchandise and you dont want to pay retail digitalcraze is where you should go, end of story. I would for sure do business withthem again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Ripoffs

by patent_bidder, January 13, 2011
Be careful about the positive reviews that you read here.  The sales people are obnoxious and rip offs!  They never sent a product but threatened to collect a 15% restocking fee from my paypal account.  They advertise cheap prices but watch out!!!! You get what you pay for.  If you don't mind not recieving a product and then being tagged by some obnoxious salesman for a restocking fee, then by all means send them your hard earned dollars.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Good service, great savings, I would order from them again

by hifiguru, November 29, 2010
I ordered the Definitive Technology Mythos speakers along with the center and rear satelite speakers from Digital Craze with some trepidation after having read some unkind reviews. However the savings were significant and most of the reviews were favorable. The speakers arrived in a timely fashion, carefully double-boxed. One of the Mythos tower speakers had a defective mid-range driver. I contacted Digital Craze and explained the problem. They said they would have to order a replacement driver and would ship it to me when they received it. They followed through and I installed the new driver. Absolutely magnificant sounding speakers at an exceptional price. It may take a little longer to get the item you want as compared to a major retailer (selling at full retail) but if you want to save some major bucks, Digital Craze can't be beat!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
I had a good experience with Digital Craze.  I ordered the complete 5.1 Infinity Primus series speakers and everything came in perfect order.  However a couple of weeks after use, the sub started to turn off on its own.  I sent them an   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Excellent experience. Would highly...

by Digital Craze.com Shopper, December 17, 2009
Excellent experience. Would highly reccomend Digital Craze.com.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They could not find the product. They...

by Digital Craze.com Shopper, December 14, 2009
They could not find the product. They did not charge my Visa card while they searched for the product. They cancled my order when they were not able to find the product which was discontinued. They did not send me a substitue product (which I did not want). I was treated very well by the sales people.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Have never had a bad transaction with DigitalCraze.com

by verajane, December 4, 2009
Everything was exactly as told to my by my sales assistant Lenny. He was very patient and informative to me and he offered advice which panned out to be the best thing for my purchases and the prices and knowledge of the newest electronic equipment and their specs were unbeatable. They also went back and lowered the price and credited my bill on my AV rec. because another merchant put it on sale at a lower price than they had at the time of my purchase.  I'd shop with them again in a heartbeat!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fantastic Experience!!

by gerryandrsn, November 27, 2009
Purchased a projector from them on a Monday and it was already getting installed on Thursday.  I will return to buy the rest of my audio gear from them in Feb.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I would not hesitate to order from them again. Very higly recommended

by renegin, November 22, 2009
Recently I purchased a Sony SACD player from Digital Craze and, not only was their price very competitive, but the service has been outstanding and incredibly fast. I received the unit within 3 business days from the time I ordered it (from Canada). The unit was carefully packed and was received in perfect condition. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They had a great price, and very fast shipping.

by kav1, September 17, 2009
I ordered a pretty expensive CD player and was nervous about it being an online purchase from a company I never used before.  Showed up 2 days later just as advertised, and just as the sales staff said.  They had the best price anywhere. Very happy overall.   

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great.

by ohlando, June 13, 2009
Excellent communication from site and representatives thereof. Speedy and verifiable shipping. Reasonable shipping (free!!). Competitive prices on their products too. Notified me quickly that an item was out-of-stock and explained when it would be ordered, shipped and that there was no additional shipping fee for the delay. Reputable company! 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

An overall pleasant transaction..

by kcim1441, May 15, 2009
I bought a pioneer 141FD monitor and SC-05 pioneer reciever from DigitalCraze.I called them and ordered them over the phone.Dispite some of the negative feed backs i've read ,the salesman was vevy pleasant and knew his stuff.Shipping took a little longer than I was told it would.The delivery man was also very nice.He set up the pedistal on the monitor and placed it for me.He made sure I was satisfied befor he left.One tip,ask if the item your ordering is in stock.If itis not,you may need to be patient.But you will get it.And you can't beat thier prices.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

the initial process was great. I found...

by Digital Craze.com Shopper, April 24, 2009
the initial process was great. I found what I wanted, the order process was straighr forward, I even recieved a follow-up call explaining my order would ship the next buisness day. the process has broken down since then. the shipper called and wanted to deliver the package @ 4:30 AM!! When I said that was unacceptable he said between 1-5:30 PM. I agreed to this and wanted some assurance it would be delivered then. He agreed and I thought that was it. Until he called back saying "SOMEONE" had spoken to me but the merchandise had not arrived so it would be a few more days until they can deliver. there is one more buisness day before the last date to hear from the shipper. If i do not hear back I will be canceling the payment on the grill and refusing shiment.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Digital Craze are liars and rude

by alyssica, April 14, 2009
DO NOT BUY from this company.  I tried placing an order with Digitalcraze.com and they lied about the shipping cost.  First they said it was free and then they called me the next day to say it would cost $49.  When I tried to work something out with them they were extremely rude.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Excellent retailer. One of the best on line experiences! Will shop at Digital Craze again.

by espinos, April 7, 2009
Ordered a high end Sony SACD player at a very good price from Digital Craze. I send them an email and they promptly answered indicating it was in stock. I placed the order on Thursday and it was at my door on Monday. The item was brand new and manufacturer sealed. It arrived double boxed with extra styrofoam for extra protection. I have already connected it into my system and the sound is awesome, it is everything I expected. Great price, rapid shipping and great service, what more can you ask for?

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

VERY GOOD!

by deganwc, March 11, 2009
DigitalCraze.com has great prices and my transaction went very well with them.  I purchased 2 PIONEER elite 50 inch Plasma TVs (Pro-111FD) and they had them to me in 6 days from the day I bought them.  Overall I found them to be a great company from attention to customer service to delivery of the TVs.  Overall savings was substantial, otherwise I would have simply purchased them here locally at FRY's Electronics. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Too Bad, they stole my money

by mohsayyad, February 26, 2009
This company is a group of thieves. They steel money from people. They sell only lies. I bought a DVDM from them and paid 1600 $. I waited for 2 weeks, but they did not send the items. When I asked for refund, they became nasty and refused. I had to call my credit card company to dispute the money.

All the positive review for them are wriitten by them, not by buyers. I don't think anyone will be happy if they steel his money.
Never buy from them.
The number that they have on their website is a cell phone, not a company number. I called them at night and somebody answered the phone. When I told them that I called my credit company to dispute the amount, they told me that they have already ship it. when I asked them about the tracking number, they did not give it to me.
DO NOT BUY FRM THEM
Do not do my mistake

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Specific Requests Were Followed By This Merchant A+ Job.

by happycusty5362, February 25, 2009
I called in to purchase a home theater speaker system.  The purchase wasn't an ordinary everyday purchase because of it's real high value.  I intended on spending no more than $2000.00 for an in wall speaker system and opted to upgrade my speaker system by going with a higher priced version of the Definitive Technology speakers.  I needed everything to arrive by a certain date (14 days) from the day I called in my order.  Hesitating to pull the trigger (because, obviously you never know who is on the other end of the phone/computer) I went against my hesitation ONLY because not only did the sales rep make me feel confident but the professional level of knowledge on the merchandise in my cart.  I went ahead with the deal and was not let down at all.  Excellent over all performance and everything arrived ahead of time and in Brand New condition as promised.  Good job Digital Craze, I will be buying a projector in the next 12 months and will be returning to your company.

Donald W.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Call the up by mistake they will break your face, so they say.

by ie_de, February 3, 2009
I just did a Google on Digital Craze local telephone number and got hits for Nam Kim Park PC Architects.

Called them up to clear up the reason why the number shows up on Google as Nam Kim Park PC Architects.  When my call was answered, I asked about PC Architects they responded you got the wrong f***ing number and hanged up.
Not being able to verify the number or mention about the Google hits, I called again in hope to get to speak to a friendlier person. Instead I got met with a stop calling or I will break your face, and again hanged up on.

I was looking for a Pioneer $1900 system, but not from this company. Hope this people are not trading on eBay.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Great pricing.

by jackyqueen, February 2, 2009
Top quality stuff, huge selection, unbeatable prices, excellent customer service. If GM was run by Digital Craze they wouldn't be in DC looking for handouts.   I just purchased a Revel speaker system and a Marantz AV Rec. got it all in time for Super bowl and connected it, AMAZING!!! 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Do not buy from Digital Craze.com...be forewarned.

by simonc11, February 1, 2009
Beware this seller... Yes, I am a whistle blower. Worked closely with them as a vendor. Well, we no longer associate with them.
Digital Craze.com is a fraudulent  .COM.

We were concerned with bad complaints that actually ended up on our desk. Digital Craze said they would handle things better. They are plagued with complaints by the BBB and state and locals as well as numerous credit card complaints.

And yes they did try as a response to us. But, they just flooded Epinions.com with false/imposter reviews to bolster their image rather than improving their service. But they are frauds..thats how they make money and they cannot do better than this. Read the positive reviews "between the lines" closely and it becomes apparent. We have one former emplyee of Digital Craze and he was instructed to spend several hours at home per night providing false POSITIVE Epinion reviews. He made some extra pay for this...what a scam. Yes, they have cheaper prices . But beware!!!!!!!!!!!!!! This seller is just one of many bad ones out there. Have some self respect and just stay away. Better to pay a little more with a known reputable site.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Great!

by htchris, February 1, 2009
Bought a complete set of Definitive Technologies Speakers. I was worried about buying from an 'unauthorized' online dealer but could not have afforded them otherwise.  Digital Craze was very responsive, excellent on customer support and the speakers themselves arrived per the original schedule, in perfect condition!

I would highly recommend Digital Craze.  I am about to buy a new AV Receiver with all the updated capabilities and as soon as I decide which model to buy, Digital Craze will be the first place I will go to make my purchase.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very pleasant experience.

by ess0878, December 10, 2008
I have never ordered through your site but found the experience to be very easy. I was happy to have found a JVC projector for almost $1000.00 less than what my local installer was trying to charge me for it.  The unit arrived quickly and well packaged. I will be using your site again in the future for some tower speakers.  Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I placed an order online for a pair of speakers they currently advertise and was emailed back by Ed Brodsky stating they would have to be ordered directly from the manufacturer and that it would take approximately 2-3 weeks to arrive   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Excellent service, two-day delivery and...

by Digital Craze.com Shopper, December 6, 2008
Excellent service, two-day delivery and product arrived packed well and in new condition.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Lowest prices, great service, no...

by Digital Craze.com Shopper, November 29, 2008
Lowest prices, great service, no complaints!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very Good

by bdeckard, November 21, 2008
I bought a JVC RS-1x projector form Digital Craze.  Transaction was perfect.  They had problems with the warehouse they were working with..... It took an extra week to arrive.  Service was great, although I usually had to make the call to find out what was going on.  Overall I'm very happy.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Speakers were not in stock and had to...

by Digital Craze.com Shopper, September 8, 2008
Speakers were not in stock and had to be ordered. Haven't received speakers or any notification yet.

  I would shop here again
Overall Rating: 3/5.0 store rating

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