Digital Craze.com

Digital Craze.com
 
Average Rating: 4.18/5.0 store rating
Customer Service 4
On-Time Delivery 4
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No Problems encountered

by Digital Craze.com Shopper, September 7, 2008
No Problems encountered

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Met and Exceeded Expectations

by speerjef, August 13, 2008
I was fortunate enough to deal with one of the owners, Eddie, who was more than happy to "do what it takes" to earn my business and did it so with professionalism and courtesy. His "beat the other guys price" mantra is certainly one reason I will be using his service again in the future!

Thanks again Eddie and thanks again for the fast delivery time!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I recently shopped Digitalcraze .com for 2 Panasonic Plasma TVs and 2 Sony Blu Ray DVD players. My experience was very pleasurable. The site was easy to use, the prices are great, and shipping is fast. The site is broken down into main categories. They   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Out of stock item and strung along to keep sale with lies

by gunman606, July 31, 2008
Order on June 29TH and paid the same day on mt credit card. Found out a week later the $6000.00+ item was not in stock but would ship the next week (week 2) It is over 3 weeks now and they say it shipped yesterday but have not sent me the tracking number as promised... I have the bill on my credit card and still no item

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

wonderful experience. Thank you

by moneyguy74, July 30, 2008
superb service. I purchased a Pioneer Elite Pro-151FD and some Definitive Technology surround speakers. Received everything in tip top shape and brand new as described on the website. I spent many hours researching this organization and gave them a fair shot only after speaking with a sales person. All in all everything went as smooth as assured. I'm glad I used Digital Craze because I saved a fortune and got exactly what I wanted.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

easy and smooth!

by versest, July 22, 2008
It was easy to look up and purchase. The website gave a good description and good pictures, with excellent prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

satisfactory rating!

by sspenc444, June 26, 2008
smooth process in ordering to receiving the merchandise. My husband placed an order for GE CAFE appliances and they all arrived safely and brand new as promised by their site. We spent many hours researching different kitchen appliances online and researched different merchants. Digital Craze had great pricing and very favorable reviews so we gave them the shot in providing us with the service we ended up enjoying. We will be back to shop with your company again for a TV soon.



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Be advised: 1) Digital Craze has an UNACCEPTABLE rating from the Better Business Bureau. 2) Denon USA will not provide a warranty for any Denon product bought at Digital Craze. 3) The item I received did not come with a bill of sale or receipt, and   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

As usual great transaction!

by shannon0609, June 18, 2008
I had nice shopping experience and got my TV delivered sooner than promised. I am the purchasing mgr for a small business and I have never received such GREAT service from any company. They always help when I call with any problems or just solutions. I couldn't ask for a better TV/Monitor supplier and believe me I have tried. DC keep up the good work!!!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great organization and skills from the team at DigitalCraze.com

by cheif45, June 18, 2008
This was a great experience. The customer support team was able to answer several questions regarding out door speakers, as well as how to install them. They were able to assist me and put me at ease in an expensive purchase for my new home just in time for my summer time bbq's. I was extremely happy with my purchase with no regrets.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Nice Work...

by phillycc1, June 17, 2008
Very good selection, very good prices, very easy to order, and delivery exactly as expected. These guys are great. I know I will be back!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Trustworthy

by abanks, June 17, 2008
Thanks for the superb service and low price I received for my Friedrich thru-the-wall AC. It was delivered to my home within 24 hours. I saved over $100 and the ordering process was quick and painless. The staff were courteous and product knowledgeable. Forget about wasting time shopping at retailers, when I can order from home or work and save below the retail price. Thanks Digital Craze!

A. Banks
Far Rockaway, NY



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

no problems at all shopping at digital craze

by mee5627, June 13, 2008
it's nice to order something through the mail and have it delivered as expected and on time. The quality of the shopping process was beyond my expectations. Thank you!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They Are RUDE SCAM ARTISTS!!!

by manning18, June 9, 2008
This place is the BIGGEST scam on the internet! Sure, the prices look good when you seem them, but more times than not they just list items they think they can get & then you have to wait till they order them from scratch. They are the rudest people I have EVER dealt with. They used profanity numerous times & when I asked to speak to a manager I was denied and hung up upon. I have never been treated like this before in life, let alone by someone I was trying to do business with. They Had over $1500.00 of my money for over 2 months without delivering any product & then yelled at me when I inquired on the status. Don't use them!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

very good delivery process

by walter_james_s, May 23, 2008
We have ordered from DigitalCraze for the past three years we have never had a problem with them. I received excellent service and since I had just ordered a (4)Plasma TVs they gave me the shipping charge at a reduce price. I received all the TVsin great condition and the cables I needed in plenty of time.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

good job digitalcraze

by shotyour382, May 11, 2008
everything from start to finish went very smooth and our new home theater is rocking. The JVC dla-rs2u is awsome if anyone needs a front end projector this is the bad boy to go with. kudos.



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I ordered a little more than 3 grand worth of speakers from this crooked wannabe retailer. This is the second time I have posted a review on this company as epinions did not post the firt one. It took more than five weeks to get my speakers from them.   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

A very satisfying and lucrative shopping experience.

by eshopr, April 6, 2008
Ed,the customer service rep, was very polite. The order shipped to my door in a timely manner ,arrived in perfect condition...and the best part, at the best price available anywhere. This was a very satisfying shopping experience

I highly recommend and will shop from this site again,

Bob Rule

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Place on order on the March 25, 2008. I...

by Digital Craze.com Shopper, April 1, 2008
Place on order on the March 25, 2008. I got an email today letting me know the status of this order which is not in stock. I don't mind the wait just want to be inform on my order till I receive it.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 
As I live in Mexico (born in Mexico City), electronics are very expensive compared to the US. I was more amazed to find out that the RXZ11 would sell here for about $10,000 US, making it one of the most (if not THE most) expensive receiver in this   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Digitalcraze is a great one stop shop for home theater

by sveta56, March 21, 2008
I'm a repeat customer. I purchased my sony 70 Inch XBR and stand last oct '07. Great products with great prices. This time I purchased Definitive Technology 7.1 speaker Mythos speakers which took a few weeks to arrive but the did tell me the delay prior to my ordering. Next purchase will be a Blu ray player and cables to advance my system.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Order was "back-ordered" several weeks...

by Digital Craze.com Shopper, March 20, 2008
Order was "back-ordered" several weeks and never received it. No communication with customers via telephone or email. Very rude when attempted to call them via phone. Would keep telling me "another few weeks." Do not understand why this company has such a high rating on shopping.com. My experience with them was abysmal. Please be weary when ordering from them. The company is actually UNCLES STEREO INC. in CARTERET, NJ.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

the best out there!

by herman65, March 19, 2008
purchase was made and the overall process was simple and painless. Sent them a check and recieved my 2 tvs in no more than a week later.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very easy and good.

by satty5edw, March 6, 2008
Digitalcraze.com has a pretty complete description and photo of their products. That's how I made the selection of speakers and JVC 1080P projector. I had tried this with another company, but things were not nearly as easy. They shipped to my friend and we watched the progress online of how close her package was getting. We knew the day it would arrive, just not the hour. That's pretty doggone good. Would buy from this company again!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Be VERY careful with these guys

by berkinet, March 3, 2008
Tread VERY carefully. #1, these guys generally buy from other resellers so OEM warranties may not apply. Also, in spite of their claims, they charge your credit card immediately. In my case, they had my money for 30 days while I waited for my plasma TV. Further, they are at best very confused about what they have in stock and when it will ship. I was told my TV was in stock when I placed the order, then then, when I called a week later to see where it was I was told it was shipping that day, a week later they said it was back-ordered.

Based on other reviews, they seem to have more problems with bigger and high-ticket items.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Reputable all the way!

by loveisblnd43, February 29, 2008
Read some reviews on this company prior to purchasing from them, seen some bad ones but for the most part they were pretty good. I called them up to make sure that the Pioneer PRO-110FD was in stock prior to submitting an order online and they said that it was. I gave them a chance to proceed and sell me one and they promised the tv would be delivered in about a week. To make a long story short the tv arrived in 4 days flawless condition and works great! This company came through for me after many other low ballers fell through. Thank you and I will be returning to purchase more equipment in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Tired of Low Cost Sites Like This!

by pspreviewer, February 26, 2008
Ordered a Definitive Technologies Supercube II on Jan. 21st and waited... 4 weeks later I called to check on the status, not heard anything from them to this point. Told that they were simply back ordered and they did not know if and when they would get them in. More waiting... called back again and told the same story. Tired of low cost sites like this that say they have items in stock on their website and then never call after the order to let me know I will NEVER receive what I ordered. Now it has been 5 weeks and still do not have the sub to complete my theater. Thanks Digital Craze!!! I would recommend spending a few more dollars with a reputable company and save the headache involved in dealing with this company! I will never shop with Digital Craze again and highly recommend thinking about doing so yourself. There are plenty of companies that actually care about their clients. Read the reviews, there are many that have this exact story repeated. Again, you have been warned!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

They're great

by alhupp, February 24, 2008
I did my research and saw a couple of bad reviews for Digital Craze but decided to buy a Denon receiver from them anyway because the price was so good.

When I placed my order, I was told it would arrive in 5-10 days, ok, crossed by fingers. Two days later, the receiver showed up in perfect shape, exactly what I had ordered.

I couldn't be happier with Digital Craze, best price, fast shipping, exactly what I ordered and no pressure to buy anything else. Thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Stay away from these filthy scumbags.

by bd50, February 20, 2008
Sent me a used TV, even though they claim to never sell refurbished items. Shipped from "Uncle's Stereo", not Digital Craze. Scammers.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

excellent . . thanks!

by hermes536, February 2, 2008
The price was good, the shipping was free (even better!) and the product arrived on time in good condition. My only suggestions for making this better would be to send an email confirmation once the order is placed (this is the reason I called them - to ensure the order had gone through) and to enclose an invoice with the product itself.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Totally Positive Experience

by spree902, January 31, 2008
Wonderful service from the customer service to the products. Delivery was speedy and the TV'S I ordered arrived secure and in perfect working order. The only thing that concerned me was that the shipping company didn't call me until the day of delivery and I wasn't sure if anyone would be able to be home in such short notice, but everything worked out perfect and they delivered the TV'S at my convenience later in the day.



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They delivered on everything they...

by Digital Craze.com Shopper, January 29, 2008
They delivered on everything they promised. Highly recommended. Would definitely buy more items from them!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

AAA+++ fast shipping , quality,and great prices.

by gem30sc, January 27, 2008
Hard to find this quality for the price. I have wanted a Sony VPL-VW200 for a few weeks now, and when I found it advertised on Epinions.com with DigitalCraze.com as one of their trusted merchants I could not pass it up especially with such a deep discount. I am very impressed with the fast shipping and the quality of the projector. Thank you

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Easy to save big...shop, then call these guys to get the best deal

by reintree, January 25, 2008
Simply the best deal on the internet, bar none! Easy process to order. Shipped as promised..arrived on time. Product was exactly as ordered and advertised. Can't find fault with company as some others have discriminated in their reviews. Mitsubishi WD 73 inch TV was Hundreds of dollars less than any vendor I shopped locally. No problem saving with this company. I'll be back!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I was taken by surprise at how fast I received the products I ordered. My experience at digitalcraze was top shelf all the way, kudos to you all and thanks. I have purchased dozens of items online from all sorts of companies over the years but this was   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Stay AWAY. You've been warned!

by rogmanfoo, January 15, 2008
Bought a Plasma TV, A/V receiver, and Blu Ray player 11/07. Finally got the Receiver and Blu Ray player 8-weeks later. It has been almost 3-months and I still don't have the TV. I keep getting the story that the TV is out of stock from the manufacturer, though when I contact the manufacturer they say the TV is not in short supply. After numerous complaints, DigitalCraze says they actually can get the TV but it will cost me $500 more than I've already paid. I asked to cancel the part of my order not yet received and they won't refund the money. They said to just dispute the charge with my credit card company. I'm convinced they are a bunch of crooks. I have learned a lesson that cheap isn't cheap if you don't get what you've paid for. Pay a little more at a reputable business. It's SOOO worth it!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Customer Service at DigitalCraze is Phenomenal!

by faldoshops, January 13, 2008
I have shopped at Digital Craze for quality products for 3 years now. But, last month was the first time I tried ordering a Christmas gift online to be delivered to my cousin who lives 3 hours away. I should say that it has been a real pleasure shopping that way thru their website, everything was quick and painless, from the selection, payment up to the confirmation e-mail. I highly recommend trying out Nthis outfit out!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

very good.

by smithsation34, January 12, 2008
Everything was as described, well packaged and brand new. Shipping was fast. I bought on price, but my experience was first rate

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Despite reviews I have read upon researching many online electronic stores, I chose Digital Craze because I liked the way the site was put together but most of all the prices and (when calling, always being able to get a sales person on the first ring or   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Awful service at this site - and very fraudulent

by djlars, December 23, 2007
For me it's 5 weeks waiting for my products. I ordered the last week in November and STILL NOTHING. This site and this company the worst I've ever experienced in my over 10 years of online shopping. (THE WORST). All I can say is RUN, DON'T WALK AWAY FROM THIS SITE BUT RUN NOW. With your credit card staying in your wallet. You'll thank me later.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating

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