Dell SMB

Overall a great experience. Product was better than expected,

 I would shop here again

if item is not in stock, it should be noted so. it took too long to receive the item i ordered.

 I would shop here again

acceptable

 I would shop here again

It was quick and easy.

 I would shop here again

The biggest problem is the delay in shipping. Dell web site said that product shipping time is 3 to 5 days. Then e-mail said that it will take 18 days. What kind of bullshit is that where at time of purchase a 3 to 5 days shipping time is promised and once purchase is completed it is extended to 18 days. I could just as well have bought same product from Amazon with lower cost and faster delivery. Dell better get its act together.

 I would not shop here again

It was fun and easy.

 I would shop here again

Dell is great. The problem I had was in the shipping (UPS) and not Dell. Dell rectified the problem immediately. Thanks DELL

 I would shop here again

I TRIED TO ORDER A LAPTOP ON 6/22 AND APPARENTLY GAVE THE WRONG PHONE # , WHEREUPON MY ORDER WAS ABRUPTLY CANCELLED. I TRIED UNSUCCESSFULLY TO CONTACT A LIVE PERSON AT DELL TO CORRECT THE PROBLEM BUT WAS UNABLE TO GET THRU TO ANYONE WHO COULD BE OF ANY ASSISTANCE. I WAS NEVER TOLD WHY THE ORDER WAS CANCELLED, UNDAUNTED , I PLACED ANOTHER ORDER ON 7/2 AND WAS GIVEN A DELIVERY DATE OF 7/27. DO YOU MEAN TO TELL ME IT TAKES YOU 25 DAYS TO BUILD A LAPTOP ? I AM STILL WAITING BUT IT IS EXTREMELY DOUBTFUL THAT I SHALL EVER BUY ANOTHER DELL PRODUCT--YOUR P.R. DEPT NEEDS HELP.

 I would not shop here again

Very good. Actually recieved the item ordered faster than I thought I would.

 I would shop here again

On-time delivery.

 I would shop here again

very good

 I would shop here again

I had a hard time getting the order to complete due to your not accepting mastercard. If you had acknowledged that you don't accept it I would have used the visa. Had no information from your people when I CALLED. I called at least 3 times. Placed first order on the 20th of June and finally received order in July. Frances Pierritz

 I would shop here again

my shopping experience were very bad or the worst that i have in any online shopping, all the erros that happen dell itself create it and the wont me to solve it or the order will be cancel. dell make troubles for me and also for my bank because of incorrect information that we received. i did buy many items from famous websites and had some problems but the these websites solve all the errors and all the items that i received are in its best conditions. but dell survives is very very bad for big known company as dell.

 I would not shop here again

excellent

 I would shop here again

found monitor, ordered, hope to receive it sometime

 I would shop here again

always receive good service from Dell.

 I would shop here again

I was very disappointed with the expected delivery time of the PC I ordered. Your own surveyor seems to think it is too long as well, since I received the survey concerning the delivery of the PC more than two weeks before the PC is scheduled to be delivered.

 I would shop here again

my shopping experience was great. i had a lot of chooses.

 I would shop here again

Excellant product, have no problem

 I would shop here again

Excellent

 I would shop here again

Pleased with the time of delivery.

 I would not shop here again

It was simple and speedy to use

 I would shop here again

Purchasing from Dell online was very easy. Also opening an account was quick and easy.

 I would shop here again

Shopping experience OK but I do not like the web site, It is way too long and complex. Next time I will call in the order.

 I would shop here again

I like Dell products, and this is the first time that I have had any delays. I was impressed by their follow-up on my order, and the emails that I received on he change in dates. I also cleed, and had a good response to my questions on my order. It has been delayed twice, and should arrive by July 15, 2009.

 I would shop here again

Delivered ahead of time; excellent ordering process!

 I would shop here again

I loved the idea of a representative calling me after my purchase to be sure that my laptop has all of the features that I want and need. This gave me confidence that I had selected the right product. There is a 3 week period between my order and the expected arrival of my laptop. I don't know why it's so long, but it's OK with me as long as I get the sale price and my laptop arrives in good condition and at the expected time. Thank you for your caring service!

 I would shop here again

good selection of products and services - just wish they weren't so darn expensive, but they work so well ... and we received our product 3 weeks sooner than the predicted delivery date - nice surprise

 I would shop here again

Order processed on time and arrived as promised.

 I would shop here again

Shipped on time, hijacked by UPS and sent to different party!! Dell re-shipped overnight, not yet received!

 I would shop here again