Dell

I love shopping at Dell. I can allways count on finding just what I am looking for and, I recieve my items fast!!

 I would shop here again

From the time I ordered to the day I received it took 4 days. Excellent service.

 I would shop here again

no order tracking was provided. Very poor communications. The order was suppose to ship in 2 days, and I received it on time. However, the e-mail from Dell only stated that it shipped, with a 4 DAY delivery "estimate". I chose 2 day, as I can't just wait around for packages. Their e-mail should have been accurate, and included the proper delivery date.

 I would shop here again

Always top notch

 I would shop here again

Web site is hard to use.

 I would shop here again

dell is excellent, fast and have very good products!

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Merchandise of good quality and good price compared to other vendors.

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average

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Good shopping experience with Dell Business Online Store. I recomend it.
It was easy locate the system and place the order. But the shipping is slow.

 I would shop here again

satisfying

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I bought the PC from Dell's online store. I'm very satisfied with the results and plan on shopping at Dell in the future.

 I would shop here again

Dell provided the lowest price I could find for this item, plus free 3-5 day shipping (I actually received the itm in 2 days, shipped on Tuesday, received on Thursday. No problems whatsoever. I don't think you could get any better service.

 I would shop here again

expected delivery and actual delivery is very poor. i have gone through dell before and i always have problems with scheduled delivery... i now tend not to expect good customer service with dell.

 I would shop here again

Awful customer service. Minor problems around applying a valid online coupon. Big problems about order/instock status. The day after order was placed got a message on my answering machine that it was back-ordered and would not arrive for another 3-4 weeks. I called Dell the next day to cancel the order which I seemed to be able to do without issue. I bought the same product from another bricks-and-morter merchant the next day. Two days later, my "canceled" Dell item showed up. They then offered me a small discount on my paid price to keep the item. Since I did not need two of these, this was of no value to me.

 I would not shop here again

Several months ago I tried to make this same purchase and was told there was a problem and to contact my credit card company. I did and they advised there was no issue w/ my card. However the customer service reps weren't able to understand that and kept telling me to "contact my credit card company." So, I went to Staples and bought the ink there, w/ my credit card. This time there was no problem at Dell.

 I would shop here again

Being a fairley new owner of a Dell, ordering on line was very easy- items were 1 day late, but it was the delivery over weekend, which is understandable....great company,glad I went with Dell!

 I would shop here again

Dell shows little concern for loyal customers who purchase tens of thousands of dollars of their products over multiple years. Three days after I placed my order, this exact model went on sale for $80.00 less. The customer service rep informed me that since my order had already been processed, I would not be eligible for the discount. Has dell never heard of adjustments/credits to customers' accounts? I was very disappointed. Marva Washington

 I would shop here again

I found what I needed with their support at the Dell site, ordered it, recieved a confirmation by email, recieved shipping in fo by email and recieved it the next day as promised. Installed it in my laptop in minutes and the product worked perfectly. The price was comparable to other sites but not being much more than a novice, I found compatible memory for my laptop, it was shipped free, arrived as promised, and worked as promised. would definitely recommend them to friends with a Dell or considering a Dell.

 I would shop here again

Always great service

 I would shop here again

Dell was competitively priced, and products were easy to find and sort through on their website. The products arrived a day before they were initially estimated to arrive. The only problem was that tracking was unavailable throughout the process.

 I would shop here again

The reason I made the purchase is because I can only use my pocket pc when it is connected to an external source of power. The new battery did not correct the problem.

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needed for a gift and expected 2 day shipping. Got an email the next day that item was backordered for 2 weeks.

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When you request my address I tried to also list my mailing address which is a P. O. Box. I also had my street address. At one time this was sent to the post office so I like to put both down, If something is sent to post office without the box number it will be returned. You refused to accept the order with both. There are two lines for the address so why do you refuse when it is listed? Also please correct my name. It is Fiedler not Siedler. Thank you. Sylvia Fiedler

 I would shop here again

Very satisfied.

 I would shop here again

I have used Dell computers for many years, so I am a return customer.

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I like dell i will shop again.

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What a fast delivery!!! Good job!

 I would shop here again

Overall experience and quality of purchase very good. Problem with no tracking number or carrier on the case, mouse, and software. Everything arrived in perfect condition. Laptop works great. Customer service reply was prompt when contacted.

 I would shop here again

Orders was received as specified

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i feel much comfortable when shopping at dell..good customer service patient on customer and easy checkout..

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I have bought 2 laptops so far and I have had good customer service.

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The level of customer service was appalling beyond comprehension. I will never buy from this company again and will recommend others do the same.

 I would not shop here again

very good web site

 I would shop here again

I am awaiting delivery of my laptop because it had to be built. It is due to arrive this week. Shopping on the site was very easy as was the checkout process.

 I would shop here again

The price was right. The printer looks good. It performs well. The whole experience went smooth and predictable. However, having to accept the product and sign for it in person requires a bit too much being there to wait for the delivery, which is unnecessary.

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excellent service

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It was fine. Found what I wanted and purchased. It came Fed Ex.

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I ordered this computer and printer and the only thing added was a 16 to 1 media card. It has been on order a week without beening shipped. I have never had this trouble before with Dell are they going the same way as Gateway?

 I would not shop here again

It was a great shopping experience. I intend to do more shopping with Dell.

 I would shop here again

Just wish the prices were lower

 I would shop here again