Dell

Shopping on line at Dell was convenient, and delivery of product was timely.

 I would shop here again

It was very good, the salesman was helpful, and I already knew wich pc I wanted, the order was approved, and then processed.

 I would shop here again

I ENJOY SHOPPING WITH dELL

 I would shop here again

easy web site

 I would shop here again

GOOD SERVICE

 I would shop here again

Good customer service.

 I would shop here again

The experience as I expected.

 I would shop here again

Fast service and a really good deal made this an excellent experience with Dell.

 I would shop here again

Very good to deal with.

 I would shop here again

Pretty good site

 I would shop here again

The was was filled quickly and sent out on time. It was the delivery service that delayed the order. the order was delivered to another residence with the same address, but a different street. I had to track the order down since there was a signature for it. After several attempts the order was found.

 I would shop here again

Online shopping for accessories is easy. Personal data for billing is held well and available. Product quality is excellent.

 I would shop here again

I have been using Dell’s various websites to order computers over the past 8 years. Overall, they have a decent user interface, and make it relatively easy to specify the computer that you are looking to build. However, If you buy more than 5 machines   Read full review...

 I would shop here again

I bought a canon rebel xti digital camera on may 13 it just arrived (may 15) and i paid nothing for shipping. I needed to buy it using Dell´s chat assistance, since i´m in Brazil. It was great!! I recommend!

 I would shop here again

Amazing selection, and even better customer service. I've been very happy with the products I received, the customer service is also top notch. They made a mistake, quickly corrected it, and offered me numerous upgrades. One of the things I like are the   Read full review...

 I would shop here again

Electronics excite me. Not only are they a hobby in and of themselves, but most of my hobbies involve electronics in some form or another. I play video games on my computer and on various consoles. I love digital photography and use my computer to edit   Read full review...

 I would shop here again

Ordered replacement laptop AC power adapter to be shipped 2nd day air. Dell didn't notify DHL so it went regular way (apparently slow boat). After 4 hours on phone over two days with various "customer service" reps & managers they finally contacted DHL   Read full review...

 I would not shop here again

I bought a camera from them almost a month ago. The order was delayed twice and then I was told that I need to contact them through email or phone to still have the order go through. I contact them by email. They reply and tell me I need to call. I call,   Read full review...

 I would not shop here again

I've ordered two laptops and several accessories through Dell over the last two years. We use Dell PCs at work, but my first experience with Dell was as a graduate student purchasing my first laptop. I took advantage of Dell's generous discounts (free   Read full review...

 I would shop here again

Update 12/20: More long hours of being left on hold for 10-30 minutes each, then disconnected via phone and web chat resulted in a "promise" that my computer would arrive by January 11th, just shy of 2 months from the date of purchase. I am disgusted   Read full review...

 I would not shop here again

I've ordered a Dell computer from dell.com and had a pleasant enough experience-- I'd say a 3 star experience. But, when I tried ordering a non-dell item, the experience was terrible. I attempted to order a digital camera from the dell website   Read full review...

 I would not shop here again

On 11/23 ordered 30 gig Brown Zune(bargain $96/free shipping) received email stating the product was out of stock and would not ship until 12/17. To my surprise I received order yesterday 12/11 and without me ever contacting them they substituted the Brown Zune for a White one at no additional cost. There was a nice letter apologizing for the delay and for the substitution.




 I would shop here again

Dell Excellence: How to Experience It Preliminary Remarks The last several reviews (Fall 2007) of Dell (the store) have been quite negative and I am sure the authors have legitimate complaints. But, over the years I have purchased from Dell   Read full review...

 I would shop here again

Dear Dell, I have been a loyal customer of yours for a number of years. The last two PCs I purchased were Dells. One of those is getting old and I had planned on buying a new one to replace it in about six months. If you would have asked me   Read full review...

 I would not shop here again

I ordered a dell D630 laptop.
After placing the order I was told there was a shortage on the monitors.
I then asked if I could change my order to a different monitor so as to get a faster delivery.
I was told there was no part shortage for the D830 so I did as I was told. I canceled the old order and placed a new order. this was done on the 14th August 2007.

On the 20th August 2007 I phoned dell to find out whats happening with my order. I was told my order had gone past the pre-production stage and was put in production on the 17th of August 2007.I inquired on what that meant and was told that all the parts for assembling the laptop were available and busy being assembled.

On the 23rd of August 2007, 7 working days after I placed the order I received a mail from dell saying my laptop was never in production because there was a part shortage on the new monitor I ordered! They said the part would come in on the 27th. It is now the 28th and the laptop is still in pre-production.








 I would not shop here again

The reviews here run from "Nevermore" to excellent. I have bought three computers from Dell and have been extremely satisfied. I strongly suggest to use there Small Business ordering service, if at all possible.
If the machine you buy qualifies for their Gold Service, you could not ask for better service. It is U.S. based and staffed by very knowledgable folks.
In short, I have been very satisfied with Dell.

 I would shop here again

They take forever to ship anything...except maybe ink. Still waiting for my stuff. ETA July 30, that I ordered around the 10th. I knew better.

 I would not shop here again

Dell posted the lowest price for an inkjet printer cartridge so I proceeded to try to buy it. Supposedly, the price included tax and shipping. When I got to the point of checking out, there was a $5 charge on top of the price they had quoted. I contacted a sales rep and he said it was for "handling."

 I would not shop here again

Dell Online Shopping is Easy Pros–Shopping online is easy, simple, and not stressful. You can see the merchandise you are ordering. Great promotional discounts. Good Products, and lots to choose from. Cons–Always read the fine print of   Read full review...

 I would shop here again

I just spent about 2 hours on a Saturday afternoon talking (actually, mostly sitting on hold) to a very polite lady in India who had absolutely no clue about what she was doing. My brand new Dell arrived earlier this week with a defective DVD drive. After two hours of wandering around on my system via remote "assistance", stalling, asking and re-asking the same questions, and placing me on hold, she finally agreed that the drive is no good.

This is my fourth Dell. There won't be a fifth.

 I would not shop here again