Dell

I ordered a Fasttrack item on Tuesday and received it on Thursday of the same week. Excellent service and price.

 I would shop here again

I like Dell shopping

 I would shop here again

I new to purchasing on line. You all made simple-thank you. life as gotten so complicated, but you all keep it real. thanks again. hope to do more business with you soon. have a blessed day

 I would shop here again

I made a purchase during a black friday sales event on 11/28/09 expected delivery date 12/3/09.  A week later I receive a delayed order, expected delivery date 12/17/09.  Today, almost two weeks later I received a expected another delay until 3/17/10 with permission to continue the order, no apologies or offers of any sort.
99% of the people who purchase are doing so for the holiday season.  This is obviously a demand that Dell cannot meet and I will never purchase during a high demand season again.  My previous purchases have also been delayed, however not to this extreme.
When the product does finally arrive I have had no complaints with the actual product.

 I would not shop here again

Good in all categories.

 I would shop here again

Very easy and user friendy site.

 I would shop here again

Very clumsy when ordering a laptop with a custom shell. Sometimes after selecting the custom design, the design appeared when going on to customize the laptop, sometimes not. After finally getting the item customized correctly and into the Wish List, it was clumsy getting to the account, into the wish list, and further editing the configuration when I wanted to change some of the accessories. Not always certain I was getting the latest promotional upgrades. Unfortunately, going through Dell's web site appears to be the only way to get equipment customized as desired.

 I would shop here again

Very pleased with monitor about the mouse it shows blue laser around bottom of mouse in picture but it does not. in the description it does not say it just shows it. does it or doesn't it. that is my question. it is small but I do like that. other than the blue laser not showing I am ok with it. thank you J.Bailey

 I would shop here again

Merchant failed to follow their own policies. Merchandise has not been received, and cannot be received. Will be demanding a full refund for item they could not or would not deliver.

 I would not shop here again

This is approximately my 6th or 7th order from Dell over the past years --- for "this order? the process was "in my opinion" not what I expected from Dell. When creating the order a delivery date of Dec 17 was shown, on check out (after order completed) the date changed to December 28, then when the e-mail confirmation arrived, it shows January 4. Previous orders were easy to follow the stages of the order, I can not find any updating or "progress" information on Dell's web site, other then "in production." An on-line inquiey was sent to Dell asking why the change in the delivery dates (over a week ago) --- have not receiven any reply, other then "We?ve received your message and look forward to serving you ... typical response time is 24 hours or less."

 I would shop here again

easy,but should reward coupon sometime.

 I would shop here again

I wish Dell would offer more discounted prices on print cartridges; I cannot afford to buy the four offered on discounted price. I can only buy one or two; maybe a black print and color print combo.

 I would shop here again

My shopping experience was great. I just haven't received the product yet. I ordered it on 12/4 and the estimated shipping date is 12/18. It doesn't normally take that long. Must be on back order. Status check says it's in production.

 I would shop here again

very good

 I would shop here again

I like the Dell products but the site is very confusing . I have a hard time navigating from page to page. I shop on line to take advantage of the special sales. I WONT shop on line again, because part of what was recommended to me on line turned out to be the wrong item. This is not the first time that this has happened and I have had to return items. Someone needs to check that related items are the correct ones before recommending them. The lady I talked to about the wrong item told me I had ordered that item and was not real understanding or very polite. She did, however, solve the problem.

 I would shop here again

I received the printer and accessories within a week but my laptop isn't expected until later this month. Hopefully, I can put it all together without a problem and transfer the data from my other computer.

 I would shop here again

Excellent service. Received product faster than I expected.

 I would shop here again

ultra satisfied :)

 I would shop here again

Good experience other than the fact that it took me 4 - 5 tries on the website for the order to go through. I almost gave up and bought another computer at a local store.

 I would shop here again

Very nice to deal with

 I would shop here again

My main purchase isn't promised until next week. Two supplementary items arrived this week exactly as promised. Before finally ordering my computer, I had three online "chats" with Dell staff. My longest wait to chat was 8 minutes. Once the chats started they went very smoothly, with little waiting. The staff wrote conversational idiomatic English, succinct and to the point. They were very helpful, answering all the questions I had and some that I should have had. Dell's reputation for excellent customer service was an important part of my original decision to buy from Dell, and I was not disappointed.

 I would shop here again

Price displayed with product was around $70 lower than actual price. Dell's response was to do nothing and to actually refuse to let me speak to any supervisor. Delivery time is incredibly slow and costly. I would not buy again.

 I would not shop here again

We have had great service also buying a computer also 3 years ago! Dell is our only place to purchase our camera & computer needs.

 I would shop here again

excellent

 I would shop here again

website easy to navigate to what product looking for

 I would shop here again

fine

 I would shop here again

It was a good experience and I would do more business with them in the near future.

 I would shop here again

I found the offer by accident and the price was better than any other I had found. Other than a problem with the check out process, I'm very pleased with my purchas. The shipping was right on time, even quicker than I had hoped for. There was no rebate, just the dollars off of the price and free shipping.

 I would shop here again

I am satisfy with dell products I own a couple of comp -- dells

 I would shop here again

The price was very good for the product I ordered compared to some big box stores that sold the same product. Shipping was a little high but Next Day delivery usually is. Overall satisfied with Dell and will continue to use their products.

 I would shop here again

Bland and delivery times are too long

 I would not shop here again

Received part of purchase,a sleeve to carry netbook. A promised shipping date of Dec. 14 for the netbook is a little far fetched. If you are Selling a commodity shouldn't there be a few in inventory. Nothing special about the netbook, only the color, which cost's $40.00 extra. Can you figure?

 I would shop here again

good price - sooner than expected delivery - great product

 I would shop here again

Excellent service. Received item ahead of schedule.

 I would shop here again

Excellent experience!!!!!

 I would shop here again

found what I wanted, at the price I wanted, delivered for free, what more can you ask for?

 I would shop here again

I always am able to complete my order quickly and accurately. The only thing that I don't like about using Dell printers is that their ink cartridges are only available from Dell. An occasional coupon or sale would be nice as they have a captive audience. I go through a lot of ink cartridges per year and the cost is quite high. Back to my shopping experience. No problems there.

 I would shop here again

Dell is the absolute best place to buy a computer!

 I would shop here again

Great Plasma TV at a great price! The only minor issue was a discrepency between Dell's estimated delivery date and the carrier's estimated delivery date. We stayed home waiting for the delivery based on Dell's date, but the product was not delivered until several days later.

 I would shop here again

good

 I would shop here again