Dell SMB

I did not recieve the item at the advertised price. The on-line process did not honor the price because I was using a pre-paid credit/debit card. I called and was told I could use an on-line coupon that would give me almost as good a price. I then went through the order process on the phone with the coupon, and was told I could not use the coupon as it "expired 4 days ago." As the first person I talked with guaranteed me the coupon price, I asked to talk with the phone clerk's supervisor. The clerk became defensive and argumentative and tried to keep me from talking to the supervisor. I had to say "I want to talk to your supervisor" at least 4 times before being connected. The supervisor was polite and took care of the problem. I wound up paying about $10.00 more than the advertised price, and the behavior of the phone clerk was unacceptable. I also had some problems dealing with the language barrier.

 I would not shop here again

I am having big problems with Dell's Finance Department they have taken more that hundred dollars out of my bank account in November. I have a monthly aggrement with them for a 25.00 automatic withdrawl. I cannot reach anybody who speaks or understands English well enough to help stop the weekly bleeding of my bank account.

 I would shop here again

Shop with Dell all the time.

 I would shop here again

The wrong part was shipped. Credit to Dell for not requiring I send it back, but I also called sales support.. sent an image email of the part I needed.. got disconnected while the sales guy checked the image and checked parts stock.. and somehow there is no trace of my calling in and someone else wants me to start the whole painful process again. The fact that Dell made a card that requires a special product that can't be bought in regular stores is piss poor. The government should tax the hell out of Dell for outsourcing sales/support/etc to India. I will NEVER EVER purchase a Dell product nor will I recommend others do so.

 I would not shop here again

Got everything done with their easy to use and informative web site. Great purchase experience. Would like for the shipper to have more information in their tracking tool, but they were very courteous and efficient in their contact and we knew right when the TV would arrive. I will definitely be buying from Dell again in the future.

 I would shop here again

I puchased the 17", when we got it, it was too big, so we ordered the 15" and sent the 17" back. Everyone I talked to was EXTREMELY helpful & very nice. Each computer arrived very quickly, much sooner than I expected it to arrive. I was very happy.

 I would shop here again

great

 I would shop here again

ALWAYS QUICK AND SAme day shipped !!

 I would shop here again

good price and easy to find on their web site

 I would shop here again

I was very pleased with the services Dell gave me, the order stated 3 to 5 business days fro delivery, my package came in 2 days. Thank You Bennie Carter 36 N. Hartman St York Pa 17403-1202

 I would shop here again

A wide varity of selections. Very quick delivery.

 I would shop here again

there was no rebate with purchase

 I would shop here again

The prices are inordinately high for accessories. Would not buy here except that I had a coupon, usable only at Dell, for almost the full amount of the purchase.

 I would shop here again

Unfortunately, Dell has very poor distribution for its printer ink cartridges, compelling one to buy the cartridges directly from Dell. The Dell website is cumbersome, poorly organized and relatively unresponsive. This is doubly annoying since the Dell printer I own is second-rate. Would definitely not recommend Dell printers!

 I would shop here again

The only problem I had with this purchase was on the web site when I was ordering. It was very confusing and I had two of the same item on order before I finally got it straightened out. The remainer of the process went fine and I received my order in three days from the time of order.

 I would shop here again

Excellent service, always good communication.

 I would shop here again

In my dealings with Dell I always had good results with no problems.

 I would shop here again

i loved the service i get from dell

 I would shop here again

I am very please with the product and the on-line feature selection at Dell's website.

 I would shop here again

This was my second Dell computer purchase through their web site. As before the web site was excellent and the computer arrived well before the anticipated delivery date.

 I would shop here again

very good service

 I would shop here again

order was what I expected

 I would shop here again

I went into the store to replace a printer that quit working. I saw the lap top and bought it - as well as the printer. I have a Dell Dimension 8300 computer that I purchased directly from Dell and have been happy with it -- in fact, this lap top is my third Dell computer (my first laptop). I will need help learning this Windows 7. I love my XP on my regular computer.

 I would shop here again

Yes I will shop here again because you're the only one I can purchase this product. I wish you had the PK numbers on the merchandise for cartridges on your site. The guys gave me the PK number and I had to go back and get the printer number.

 I would shop here again

easy reliable and will definatly do business again

 I would shop here again

Very easy to use.

 I would shop here again

Shopping Dell was easy, quick and enjoyable. Shipping was quick with exception of a couple short delays that held it up out of manufacturing.

 I would shop here again

great!

 I would shop here again

Excellence in service

 I would shop here again

Have had no problems with Dell

 I would shop here again

I THINK THAT THE INK IS TO HIGH IN PRICE. WHY DOES THE PRINTER HAVE TO HAVE DELL INK? MOST PRINTERS YOU CAN GET CHEAPER INK FOR THEM. ON THE WHOLE, MY EXPERIENCE WAS FINE.

 I would shop here again

Everything went well in the purchase. I was a little concerned about the packaging of the product. The box was larger than the product, and had very little packaging. That in turn caused the Wii to bounce around inside the box. It is a Christmas gift so will not know if it was damaged from the possible bouncing until Christmas.

 I would shop here again

The desktop is still in prduction...the memory and transfer cable has arrived. The guys in Utah (Andrew & Dave) have been great to work with ... I'm awaiting the desk top.

 I would shop here again

I am not pleased with having to pay high shipping to Alaska when the rest of the nation gets free shipping ... at least discount Alaskans to the amount of stateside savings.

 I would shop here again

Build your own product. Adjust as necessary to meet your budget.

 I would shop here again

Site was easy to manage did have a few too many screens of options not needed the movies & music sections.

 I would shop here again

Great!

 I would shop here again

A little hard to find the exact printer we have listed...maybe it's discontinued. Otherwise, easy to reorder supplies once I got the correct items.

 I would shop here again

They have horrible customer service I have been ordering these items since September just received on the last day of October. They have cancelled my order 3 different times and nobody could tell me why. Lesson learned.

 I would not shop here again

OUTSTANDING

 I would shop here again