Dell Small Business

Price displayed with product was around $70 lower than actual price. Dell's response was to do nothing and to actually refuse to let me speak to any supervisor. Delivery time is incredibly slow and costly. I would not buy again.

 I would not shop here again

We have had great service also buying a computer also 3 years ago! Dell is our only place to purchase our camera & computer needs.

 I would shop here again

excellent

 I would shop here again

website easy to navigate to what product looking for

 I would shop here again

fine

 I would shop here again

It was a good experience and I would do more business with them in the near future.

 I would shop here again

I found the offer by accident and the price was better than any other I had found. Other than a problem with the check out process, I'm very pleased with my purchas. The shipping was right on time, even quicker than I had hoped for. There was no rebate, just the dollars off of the price and free shipping.

 I would shop here again

I am satisfy with dell products I own a couple of comp -- dells

 I would shop here again

The price was very good for the product I ordered compared to some big box stores that sold the same product. Shipping was a little high but Next Day delivery usually is. Overall satisfied with Dell and will continue to use their products.

 I would shop here again

Bland and delivery times are too long

 I would not shop here again

Received part of purchase,a sleeve to carry netbook. A promised shipping date of Dec. 14 for the netbook is a little far fetched. If you are Selling a commodity shouldn't there be a few in inventory. Nothing special about the netbook, only the color, which cost's $40.00 extra. Can you figure?

 I would shop here again

good price - sooner than expected delivery - great product

 I would shop here again

Excellent service. Received item ahead of schedule.

 I would shop here again

Excellent experience!!!!!

 I would shop here again

found what I wanted, at the price I wanted, delivered for free, what more can you ask for?

 I would shop here again

I always am able to complete my order quickly and accurately. The only thing that I don't like about using Dell printers is that their ink cartridges are only available from Dell. An occasional coupon or sale would be nice as they have a captive audience. I go through a lot of ink cartridges per year and the cost is quite high. Back to my shopping experience. No problems there.

 I would shop here again

Dell is the absolute best place to buy a computer!

 I would shop here again

Great Plasma TV at a great price! The only minor issue was a discrepency between Dell's estimated delivery date and the carrier's estimated delivery date. We stayed home waiting for the delivery based on Dell's date, but the product was not delivered until several days later.

 I would shop here again

I was pleased with the ease of using this site. Thanks for all you do to keep dell customers informed on updates to your site usage.

 I would shop here again

dell is great

 I would shop here again

One of 2 color ink cartridges WAS A USED, EMPTY CARTRIDGE ! As of this moment 10:30 am Dec 2, I have not called to report this and demand a replacement. I shall do that shortly.

 I would shop here again

I was pleasantly surprised at the quick delivery time.

 I would shop here again

Good experience.

 I would shop here again

I placed order online on Nov 23-shipped on the 24th and received on the 27th....it came from 3 different locations and I actually received all 3 the same day. Couldn't ask for any better service

 I would shop here again

Poor notification of order status and shipping.

 I would shop here again

I have always had good service with Dell. If anything every goes wroung they will fix it.

 I would shop here again

good

 I would shop here again

Dell shopping site is very cluttered and difficult to use. Too many choices and combiantions of choices. Could be much easier.

 I would shop here again

Sales dept is always good. Order support dept, could be better.

 I would shop here again

oJNCE THE COMPUTER ARRIVED, MY HUSBAND HAD A HARD TIME WITH SET UP AND WAS PASSED BACK AND FORTH BETWEEN DELL (A PERSON HE COULD BARELY UNDERSTAND) AND MICROSOFT AND IN THE END i BELIEVE I WENT TO STAPLES AND PURCHASED AN UNNECESSARY SOFTWARE BECAUSE THE AGENT WAS UNHELPFUL AND ACTUALLY INCORRECT. YOUR CALL CENTER IS UNACCEPTABLE.

 I would shop here again

Their orders have always come ahead of schedule and very quickly. I've not had any problems with the items purchased from Dell. Excellent service including their online chat.

 I would shop here again

Dell is one of the easiest online shopping experiences I have had. I would recommend them to anyone. They always deliver on time or early and the customer service is excellent.

 I would shop here again

as always it was a good experience this is the 3rd computer I've purchased from them

 I would shop here again

Always Terrific! Site is user friendly, and products are great quality!

 I would shop here again

Bought an XB0x360 Elite system for my son for Christmas. Shopped a few days before Black-Friday to avoid the madness. The price was the same as the advertised Black-Friday price and delivery took place as promised. The merchandise was new and unopened --- much like you would buy at the Target. All in all this was a hassel-free experience --- a win - win for me all the way around.

 I would shop here again

About a month ago I tried to order ink for my printer. Their system apparently would not accept the charge from my account. After another week I tried to order again and this time the order was accepted. A few days later I received an order dated 11/13/09. About two weeks later I received an order dated 11/21/09. I was only aware of the order that was actually placed two weeks ago.

 I would shop here again

EXCELLENT !!I picked the parts I wanted and Dell did the rest.I won't know anymore until I receive my computer from Dell.

 I would shop here again

Dell Technical Support was extremely difficult, incredibly time-consuming and very convuluted. The language barrier was somewhat limiting but their following a script was much more prohibitive. Rest assurredly, I will NEVER buy Dell products again.

 I would not shop here again

This survey is premature. I have not received the product as yet; it is not due for delivery for eleven days. Thus the "don't know"answers. In this case "don't know" = "you did not provide me with an adequate answer choice". Send another survey after 15 December. The real answers to the questions are as follows: 3. Has not been delivered 4. have not contacted merchant. No need as yet. 5. Have not tested tracking system. No need as yet.

 I would shop here again

The deals that Dell had were great & I ended up spending considerably less than I had expected. The entire process of creating my custom system and then going through the actual purchase process was pleasantly short. I have been a Dell customer for a few years now & this most recent purchase just reaffirms my faith in Dell's quality & excellent Customer Service, as well as guarantees that I will continue to be a loyal Dell user. Thanks!!

 I would shop here again