DecTrader

DecTrader
Average Rating: 3.7/5.0 store rating
Customer Service 5
On-Time Delivery 5
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Quality delivery, excellent service, I would recommend this merchant.

by n2racecars, November 20, 2004
Delivery was excellent, company provided excellent service, great follow up, and delivered a quality product. I would recommend this company highly and would do business with them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Overall Excellent

by tridamproject, November 22, 2004
I was pleased that DecTrader had the hard-to-find item I needed. The website was very user friendly. Upon ordering, we almost immediately received, via e-mail, the invoice and order confirmation. We also received our order promptly. My overall rating for DecTrader would be excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I was pleased to find the product we...

by DecTrader Shopper, November 16, 2004
I was pleased to find the product we needed since I couldn't find it at more mainstream vendors (Staples, Compaq, etc.). We received the product in a timely manner and we were also kept well informed via e-mail of the status of our shipment. The website itself was easy to use and straightforward. My overall experience with DecTrader was excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

product availability was checked vi...

by DecTrader Shopper, March 3, 2005
product availability was checked vi phone, order placed via web. Product was delivered on time. Great service.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Problem with Website processing of...

by DecTrader Shopper, October 21, 2004
Problem with Website processing of order initally. Called the 800# provided. Quick response to message left on answering machine and problem resolved quickly. Friendly staff.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Never again

by azhiker, December 13, 2011
I purchased a maintenance kit for one of our HP printers. The website showed and said the kit was from HP and that it was new and included instructions…Got the kit in, and it was obviously remanufactured. The fuser body had wear marks on the   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Worst Service Imaginable

by techguru88, November 4, 2011
They really treat you like a number, not a person. An employee of mine was transfering to our regional office here and asked me to get him a docking station - he mistakenly told me the wrong laptop model, so I ordered the wrong docking station.I   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
 

WILL NOT BUY FROM THEM AGAIN

by scully39, September 8, 2011
They DO NOT give any refunds or credits if you order the wrong products. We wont be buying from them again and neither should you. This is the only company i know of that doesnt give at least credit to you. There are many more companies that you can buy form and get at least credit. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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