DealYard.com

DealYard.com
 
Average Rating: 4.36/5.0 store rating
Customer Service 4
On-Time Delivery 5
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I purchased a faucet advertised by DealYard as being made of metal. When it arrived, I found it is only half metal and the main outer parts are actually metallized plastic. Since the product was not as described, I contacted them to return it. After they   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

This company will not be responsible for any missing parts, this is no deal!

by lousyservice, August 3, 2011
Dealyard is no deal! I ordered a Grohe Faucet for an excellent price, unfortunately if was missing most of the parts and had only one handle. Dealyard said they were not responsible because it had been over 21 days. Not responsible is the operative words  here. They also refused to give me their physical address so that I could report them to BBB. This is probably not the first time, that someone wanted to file a bad report. Save yourself the trouble of ordering from a less than reputable company, shop elsewhere!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

DO NOT BUY FROM THIS MERCHANT!!!

by pshie, July 26, 2011
When the price is too good to be true, it probably is... 

I bought a Hansgrohe electronic faucet from this dealer and have had problem with it. After installing this item, I noticed the water dripping from within the faucet body during the first use. I e-mailed the merchant regarding this issue and wanted an exchange. Dealyard stated that their return policy is that they cannot accept an item after installation, but how would I know that the product is defective if not installed? 

The merchant refused to take care of the issue and neither did Amazon. I am now asking my credit card company to take care of it. DO NOT BUY FROM THIS MERCHANT!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Skip this website!

by hibiscus24, April 30, 2011
Great prices - HORRIBLE customer service. I bought a faucet for a great price with Dealyard. However trying to return/exchange it was awful. My emails went unanswered for days, and the "restocking fees" that suddenly appeared made it not even worth returning the item. The low price isn't worth the hassle. Shop at a reputable website that stands behind their return policy. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Very pleased

by whitnch, April 29, 2010
I recently ordered 4 Baldwin doorknobs from DealYard; this was my first purchase from this merchant.  The  merchandise was in stock, shipped quickly, and arrived exactly as described.  The price also was excellent.  This was a perfect transaction, and I would definitely order from this merchant again. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good

by DealYard Shopper, October 26, 2009
Good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

available for questions and very helpful

by DealYard Shopper, September 30, 2009
available for questions and very helpful

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was impressed by the low cost of the...

by DealYard Shopper, September 16, 2009
I was impressed by the low cost of the product and was even more impressed by the ease of transaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I feel DealYard.com has quality...

by DealYard Shopper, September 4, 2009
I feel DealYard.com has quality products, and customer service is very helpful.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It went well and price was good.

by DealYard Shopper, August 13, 2009
It went well and price was good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent experience - fast shipping!

by dguyton21, August 4, 2009
I had a great experience. I purchased a Bionaire heater fan and it arrived in excellent condition, with no dings or dents. It worked great!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Pleasant transaction!

by DealYard Shopper, June 30, 2009
Pleasant transaction!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good prices, good products, good...

by DealYard Shopper, May 22, 2009
good prices, good products, good services, A

  I would shop here again
Overall Rating: 4/5.0 store rating
 

very good seller. great price, product...

by DealYard Shopper, May 12, 2009
very good seller. great price, product as described and fast shipping

  I would shop here again
Overall Rating: 5/5.0 store rating
 

price are good need a wider slection of...

by DealYard Shopper, April 27, 2009
price are good need a wider slection of products

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I found this site by searching and was...

by DealYard Shopper, April 24, 2009
I found this site by searching and was really skeptical about ordering from it. But I called and asked some key questions and got really good answers and absolutely no pressure to buy. The prices are great and the service is very good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Got what I wanted at reasonable price...

by DealYard Shopper, April 20, 2009
Got what I wanted at reasonable price without delays or problems.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

great price if the product hadn't been defective, delivery speed time just average,

by shawna77, April 12, 2009
I ordered a Food Saver Vacuum Packaging System V2490BCT. It is supposed to be new and would have been a fantastic deal, but it's defective, doesn't work at all. I'm wondering if it's a reconditioned product or just a lemon. This is my first time ordering from DealYard. I will soon see how they will handle this problem. Will they give me a full refund plus pay return shipping costs? So much for Easter leftovers being vacuum sealed with my new FoodSaver.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

DECEPTIVE SELLING

by boisdarc, March 10, 2009
Control pictured is not control sent with item.
DEALYARD response was that since in product description
it does not mention which control you will get too bad.
Review attached to item clearly states which control
sent however DEALYARD states contol you get -Is control
you get -- 15% restocking fee.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I got what I wanted, when I wanted it...

by DealYard Shopper, November 30, 2008
I got what I wanted, when I wanted it at a fair price.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Three of the four items received were...

by DealYard Shopper, November 11, 2008
Three of the four items received were in very good (perfect) condition. One faucet was missing a small part (aerator). Contacted the merchant, who indicated they would send one, but it has not yet been received and I no longer expect to ever receive it. That expectation is the result of the merchant not being willing to apply their free shipping policy to my order. From my perspective, their customer service issue resolution practice seems to be... continue to ask and then re-ask for the same information until the customer gives up and just goes away.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

We are happy with the product and the...

by DealYard Shopper, October 2, 2008
We are happy with the product and the service we recieved from DealYard thank you

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very good transaction - good pricing...

by DealYard Shopper, October 1, 2008
very good transaction - good pricing and fast shipping

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I looked all over for a mattress pad...

by DealYard Shopper, September 5, 2008
I looked all over for a mattress pad for my new bed. Most were very expensive until I found Dealyard.com. I found just what I needed and at a fantastic price. I received it the day they promised and just love it. It is a fantastic product and have spread the word about Dealyard.com! Thank you so much!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent prices, great service. Very...

by DealYard Shopper, August 26, 2008
Excellent prices, great service. Very pleased!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

i was away working out of state for 4...

by DealYard Shopper, May 11, 2008
i was away working out of state for 4 months and made many purchases during that time that were delivered to my home. when i returned and opened all my purchases, all were in good condition and i was satisfied with my purchases, including the one from dealyard.com.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

wasn't able to track my package, but it...

by DealYard Shopper, March 24, 2008
wasn't able to track my package, but it arrived on time and packaged very well. I would order from Dealyard again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great prices on most of their products with Fast shipping!

by manny215, March 14, 2008
Prices are great at this website for small kitchen appliances. I bought a brand new crock pot that came brand new for a very low price. The deals are just too good to pass up. My customer service experience was actually very good.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I am very pleased with the prices....

by DealYard Shopper, March 14, 2008
I am very pleased with the prices. Shipping was slow, but that's okay considering the excellent prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great - found the order - placed the...

by DealYard Shopper, March 10, 2008
Great - found the order - placed the order and receive the expected product. Great! Saved me time and money!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very good shopping experience! i will...

by DealYard Shopper, March 10, 2008
very good shopping experience! i will be back to dealyard

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything went well, even faster with...

by DealYard Shopper, January 15, 2008
Everything went well, even faster with Paypal. Top of the line merchandise at substantial rebates. All items bought would have cost me almost double. Allthough they were last year top of the line, they turned out fantastic. You have to compromise on choice a bit but it's well worth it. Service superb: one item was missing in one order. One call and it was on its here ASAP. Even decided to replace faucets in my home up north. Wish I could take back a sink!!!. Jacques Guilbault, Pompano Beach FL

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent merchant!

by DealYard Shopper, December 22, 2007
Excellent merchant!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

all I can say is EXCELLENT

by DealYard Shopper, December 13, 2007
all I can say is EXCELLENT

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very good internet transaction. easy...

by DealYard Shopper, October 16, 2007
very good internet transaction. easy to use site, good pricing and very timely delivery

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Item was listed - Assumed it was...

by DealYard Shopper, September 23, 2007
Item was listed - Assumed it was available. Took about two weeks to receive an email indicating the item was not in stock at the time of order and that it should not have been listed. Sent an email requesting cancellation of my order and received verification of cancellation in one day. Item is still listed as available on the web site. Rex Henderson

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Well pump that was bought was...

by DealYard Shopper, September 5, 2007
Well pump that was bought was defective. This could not be determined until the pump was installed.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

their min. on $200 and shipping will be...

by DealYard Shopper, September 3, 2007
their min. on $200 and shipping will be paid for was too much. I would have spent more if they had a $100 min. I found some really good deals, but by the time shipping and handling is included I can drive down the road and get for the same price and have it today. Shipping is outrageous.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Shipped product quickly and product...

by DealYard Shopper, August 22, 2007
Shipped product quickly and product arrived well packaged and in good condition. I was well pleased.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The price was so low - less than $10 -...

by DealYard Shopper, July 6, 2007
The price was so low - less than $10 - that I didn't bother to contact DealYard about receiving the wrong item. I got a stand for PS2 but not the one advertised and not one that I could use. The one I got was for the larger model PS2 and did not have room for storage on the sides. Turned out to NOT be much of a deal !

x I would not shop here again
Overall Rating: 2/5.0 store rating

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