Databazaar.com

Databazaar.com
Average Rating: 3.75/5.0 store rating
Customer Service 4
On-Time Delivery 5
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Don't waste your money!

by mattmom, June 6, 2012
I ordered a house brand toner cartridge for my HP Laserjet 1020. The quality is awful. When it prints, I get dirty black/grey shading all over the page. Unfortunately, I didn't open this until after the 30 day return window, so I'm out the money. I tried to save money, but ended up wasting time and paper trying to salvage this. I'll stick with the name brand toner!

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Toner cartridge failed prematurely

by systemsguy, November 4, 2011
The toner for my fax machine was priced fair, but it only lasted 11 months. Something apparently broke inside because it made a loud grinding noise. Whats bad is that we only receive a few pages per day, so it only lasted about half as long as I expected (it's advertised at 7,000 page yield).

Also orders are difficult to place - seems the web site often has technical problems.

I will say orders are shipped quickly, although I won't be ordering from here again.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Ordered two printer cartridges. One worked, the other was defective. I sent an email. Customer Service response was the following: Thank you for reverting back. We do regret the inconvenience caused however, we do not normally accept returns   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Where's the toner?

by frank_vaughan, December 28, 2010
Databazaar Remanufactured Toner - Running on EmptyAbout five months ago, the toner in the HP LaserJet 4050 began to show signs of giving up the ghost, having been in use since some time in 2006.  I could not recall the name of the   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

it was great..

by zehgeer, October 7, 2009
data bazaar.com is very good online service...and excellent in all aspects....delivery speed,and order accuracy is very fast..the main thing is satisfaction..and by visiting there was my pleasure and i m satisfied alot..

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Poor Customer "No" Service! Worthless Products!

by toolguys1964, March 23, 2009
ordered a laser cartridge for my Samsung laser printer. It took 17 days to receive it.  When I received it, I placed it in the printer and it kept grinding the small gear on the bottom of the cartridge.  I reinserted it several times but it still kept grinding.  I e-mailed their customer service and was told that there was not warranty on the cartridge.  There was also no manufacturer indicated on the box as it was just a generic box it came in. I called customer "no" service only to be told that they do not warranty anything.  They said they would not exchange or return it since there is no warranty for this cartridge.  I have never heard of such rubbish...no warranty for a brand new cartridge but you will take my $.
I paid $35 for a defective cartridge with no warranty but the box and their website "guarantee compatibility".  Their customer service said there is no guarantee on compatibility. 
Had I know this, I would not have shopped at databazaar.com and I advise others to shop elsewhere. 


I will not purchase anything from Databazaar.com again. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Rotten Customer Service

by marcb860, November 14, 2008
I had purchased a replacement cartridge for my HP Laserjet 1020 printer. This was a back-up for when needed. When I installed the cartridge, it did not make clean printouts. I contacted the company to discuss the problem. I was told that I could not get the cartridge exchanged or get my money back since over 30 days had elapsed since purchase date. Basically I threw my money away with this purchase. I'd rather pay top dollar to Staples, Office Max, etc and know they will stand behind their product.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Incorrect Part - Awful Customer Service

by leonard522, November 6, 2008
I recently purchased a printer drum, and received the incorrect part.  They sent a toner cartridge.  The part had a small label on it printed by the company that said Printer Drum, but the box itself said TONER CARTRIDGE in large print.

When I requested a refund, they said no, it was the right part.  It definitely was not!  Now they will not return my calls, or give me a refund.  I have to dispute it through my credit card instead.

They send the wrong parts, and then deny it.  They won't give a refund when it was their fault.  And they leave the buyer with no product, and no money!

Awful, awful experience.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Fantastic

by dj5985, June 23, 2008
Customer service is outstanding. How can you beat FREE SHIPPING???? Fast delivery. I have used them for years. Can't say enough good this about them. Wait...isn't that strange? Great service in this day and age.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Sent wrong item. They need people who can read, write and speak English!

by jbiker17, May 23, 2008
Ordered a toner 5/13. Didn't specify (and pay for) rush since I had a smidgen left. Toner arrived 5/21 - wrong one. Called their toll free number, which apparently is Bangladesh or somewhere over there. Girl told me they'd send new one overnight since they made the error. Now 5/23 and just got e-mail that it was shipped. With a holiday Monday, I'll be printing blanks by the time (if) the thing arrives, assuming it's right this time.

Do not recommend company.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Simply the finest web shopping experience possible!

by unitybuffalo, May 22, 2008
Very fast shipping, item was exactly as described, in excellent condition, packed nicely. Great communication and follow-up. Highly recommended!



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Awful

by lewser, May 7, 2008
I ordered a simple color ink cartridge. It was damaged when I received it. It took half a dozen emails to get an RMA. I returned it as per instructions, they claim they didn't receive it and charged me anyway.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Databazaar.com is the best website for office supplies.

by julieaerni, April 21, 2008
I couldn't believe the speedy service. My order arrived in less than 48 hours! Fantastic! Ordering from databazaar.com is so easy. My orders are filled quickly and correctly each time. I have an old printer. I can't find the ink cartridges in local stores, but I can at databazaar.com and there are NO shipping charges. I appreciate databazaar.com.



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Smooth, fast, painless, shopping experience!

by looksharper, April 4, 2008
Clear, fast order processing and confirmation, prompt shipment, and LIGHTENING fast responses to a couple of email questions prior to speedy delivery. First rate!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

100% perfect

by rmsutton, March 9, 2008

I received my order within three days of placing it. It arrived with a packing slip, with the original boxes and packaging in place and was 100% what I ordered.

Will use again

An additional plus No shipping charges

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Pleasant experience with databazaar

by cpidus, February 12, 2008
There is a good customer support behind the online store at databazaar. In my case a shipment from Fedex was having difficulty in locating my residence. Customer support from Databazaar proactively spoke to fedex to guide the shipment to my residence. They followed it up with the online tracking at fedex to ensure that the shipment finally arrived to me.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

GREAT TEST EXPERIENCE

by bearcatjames, January 31, 2008
I HAVE HAD PROBLEMS IN THE PAST WITH REFURBISHED INK CARTRIDGES, BUT DUE TO THE COST OF THEM I FIGURED I WOULD GIVE IT ONE MORE TRY. I LOOKED ON-LINE AND FOUND DATABAZAAR, AND THEY HAD VERY GOOD PRICES SO I FIGURED I WOULD PLACE A SMALL TEST ORDER SINCE   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great doing busines with Databazaar!

by gshumphrey, December 11, 2007
I was very happy with my experience with Databazaar! I received my order sooner than expected! Customer service was very nice and helpful. I will be very glad to order from them again!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I have my address label maker on an old computer that uses a dot matrix printer. I use it for my Christmas cards, wedding announcements, family reunion letters etc. I wasn't even sure I could still get printer ribbons for an old dot matrix computer   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Ultra-fast shipping, good price, friendly response to e-mail inquiry.

by chgardner, November 30, 2007
I ordered two inkjet cartridges (remanufactured) from Databazaar.com Delivery was about the fastest I've ever experienced from an internet order, just a couple of days.
I then sent databazaar an inquiry about expected shelf life and got a positive response within a few minutes. Assuming the cartridges are okay (yet to try them), I'll certainly shop with Datapazaar.com again!
Charles G.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Absolutely Excellent, on time and free shipping even to Hawaii

by hualanipoimai, November 27, 2007
I recommend them to anyone I talk with. They deliver what is ordered and always on time. That may not seem like a big deal but to us here in Hawaii, any vendor that offers free shipping that INCLUDES Hawaii, is "a #1" in my book. Good Job Databazaar.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Ordered. 2 weeks later after no notice, they say they cannot ship.

by bitpusher, October 5, 2007
Ordered Inks. They charged my card. 2 weeks later, I call to find out what's happening. They say, they have no inks, they'll credit my card (no correspondence in the mean time). This is not the way Amazon or Newegg does business. Beware.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Excellent keep it up! will come again and again

by sunmart, October 2, 2007
Excellent and well worth of my time....I will be coming back again and again..Thank You Guys you were great!!!and posses an excellent customer service...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fast Delivery - NO SHIPPING CHARGE!

by lwasnak, September 21, 2007
After ordering an HP laserjet cartridge on a Wednesday - expecting delivery by the first of the following week - I received my cartridge on THURSDAY - just 24 hours later! & NO SHIPPING CHARGE! I'm sold on these folks!


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

excellent

by lceureka, September 7, 2007
I received my order from databazaar.com and it was incomplete. I immediately emailed customer service, and Charles got back to me at record speed. I was very surprised at how quickly Charles responded to my email. In my experience with other websites, it is usually within 48 hrs. He explained that the items ordered but not shipped were being shipped from another location, and I would be notified by email when these items shipped. His email was personal and professional. It was obvious to me, Charles reads the emails addressed to "customer service" himself, and answers them all individually. This was my first experience ordering from databazaar, and I will surely be back. I will be sharing your website with my business associates as well. Thank you for excellent customer service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
The order came in five days (but that includes a weekend). The annoying part is that Databazaar does not tell their customers what delivery company they use. They give you a tracking number along with a list of five or six different companies. The   Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Top of the line service to rock bottom pricing

by kenndy, August 29, 2007
Your operator was very pleasant in assisting me with my problem. She was quick and to the point in correcting my problem. Thank you

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great Customer service, Incredible speed in delivery, Complete satisfaction!

by rebekahh, August 14, 2007
I recently ordered ink for my HP All-In-One through Amazon. The business I chose to deal with was databazaar.com.My head is still spinning at the rapid delivery!!! Communication with them was top notch!! They offered exactly what I needed and the price was unbeatable. Customer service was great. The kept contact with my until it arrived and even after it arrived. They were at the TOP of their game and deserve the highest rating in my review.
I look forward to telling others about them and doing business with them again!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very reliable and curtious. Can speak with a real person.

by martylb, August 10, 2007
I have been using Databazaar for the past few years now. I
order mostly toner for our many laserjet printers but I have received very good service each time I've asked a question or when I, very infrequently, have a problem. I always get a real person on the phone to help resolve my problem and I find them to be very professional and curtious. This is why I continue to do business with them.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very honest merchant: stands behind their merchandise in a truly impressive way

by farmstead54, August 9, 2007
Very impressive customer service: I received the wrong product -- a regular life rather than extended life cartridge for my printer. Databazaar not only sent out a replacement to correct the error, but they allowed me to keep the original so I wouldn't lose the ability to print until the replacement arrived. All this they did on their own initiative: I'm very impressed with the way they stand behind their product and the level of service I received.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

you have great service A++++++++++++++++++++

by winkler1000, August 8, 2007
This is my first time ordering with you all and I was very impressed with the fast delivery and accuracy on my order Sharp AL100DR. I would like to compliment the customer service and the lady that help me she was very helpful and I was very punctual on e-mailing me a copy of my invoice. My printer is not working. Overall your service is great. I will tell all my friends about your great service and reasonable prices. Thanks again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Class act...Databazaar's customer orientation is awesome!

by printerhappy, August 8, 2007
I ordered a print cartridge and it wasn't working properly. Databazaar promptly replied to my customer service request, walked me through the RMA procedure, and sent a replacement cartridge (which works perfectly) out immediately. The entire process was so easy and hassle-free. The communications were always prompt and very friendly, and you can tell that they really want your REPEAT business. That's why I will continue to be a repeat customer of Databazaar. Thanks again for a great transaction!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Wonderful service. I will tell all of my friends.

by felineluvr2001, August 3, 2007
I have NEVER had such prompt service on an on line order in my LIFE! I an totally amazed. Is you company in my spare room?
I ordered my printer ink on Tuesday night and it is in my printer and working perfectly right now. Thursday evening. WOW! And the price was a huge savings and I even got free shipping! I am amazed.
Thanks so much, and I totally intend to email you address to my entire address book.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very dependable service at very low prices

by brazzellmarket, July 31, 2007
I've been using DataBazaar for about four years. I place one or two orders per month. I have my items in three to four business days, and a lot of stores won't even carry the some of the toner cartridges I buy from Data Bazaar. Customer service is sufficient. Online service is less frustrating than phone service. I've had about four instances of order inaccuracy in 2007, but they always send me something more expensive for the same printer. I didn't complain. I've tried to shop around once or twice per year. Even when I find lower prices, I always go back to Data Bazaar. I highly recommend Data Bazaar.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Databazaar.com has been my company's supplier of ink and toner for over four years. I like the fact that I can order online whenever I have a few seconds even if I remember when I am at home at night. Since I became a member which does not cost   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I don’t usually write about my shopping but Databazaar is such a great place to buy supplies. I get stuff for my printer and my fax delivered right to my office. To top it off they really don't charge for shipping even if I need only 1 ink. I don’t pay   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Bad company return policy

by nutineter, May 11, 2007
I ordered from Databazaar.com, two refurbished ink cartridges for my lexmark printer. The first one worked fine, but months later when I opened the second one, it was no good.

The company will not issue a credit or replacement because it was not used and returned within a 30 day grace period.

Make sure if you order products from them that you open all products and make sure they work or you are stuck paying more than what the brand name replacement would have cost.

It cost me 32.00 to get the use of one refilled cartridge, A RIP OFF!!!

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Bad toner-can't return it. Beware.

by billplain, April 6, 2007
Purchased toner for my Brother MFC and the print quality was beyond terrible. The toner leaked all over inside of printer, coating imaging parts requiring EXTENSIVE, laborious disassembly and cleaning. Authorized a return only under duress and when I lost the R.A. # they refused to credit my account and sent them back to me. Now I am stuck with them. Bad product, bad return policy, bad customer service. I think I'll stick with OE quality toner from now on! Also be aware that if you stock up on toner or related supplies you may not be able to return them later if there is a problem due to the short return period policy.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Fraudulent mislabeled and unwilling to make their error right with the customer.

by mkingston, March 21, 2007
I purchased HP95 cartridges in December and needed to install in March. The printer reports both as 97 cartridges and are invalid. Databazaar is unwilling to ship me cartridges that are truly compatible HP 95 cartridges because it is over 30 days. I bought the ink so I would have more when I run out. I guess I should have run out then buy from Databazaar. I am trying to get a refund from the credit card company. Databazaar sent cartridges that they claim will work but they don't and they aren't willing to make it good after an email and a phone call where I supposedly spoke with a manager.

Good prices mean nothing if they ship the wrong thing and won't make it right.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Horrible

by lfmack, March 12, 2007
Order AT YOUR OWN RISK!!!I ordered one printer ink cartridge. It did not show up after 2 weeks. I contacted them and they tried to send another one out that also got lost. After four weeks..I ended up with 2 cartridges from Databazaar.com and another from a company that properly sent the ink. Horrible service

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating

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