Beware of nasty customer service
A review by
aslan9898 written on Sep 23, 2002
Full review
I placed an order for a DVD. I received a confirmation number. So I told my son hewil get his DVD.
Then in a few hours, I received another -mail. My credit card was selected for random testing. I haveto photocopy my credit card statements and driver's licence and fax it to a long distance number.
I don't have a photocopier nor a fax machine. I checked with Staples andwas told that it will cost me$5.00 to do all that including long distance charge on thier fax number.
I told the customer service I am buying a $11.00 DVD and IO have to pay these extra costs ???????????
They told me I have an option to cancel my order. So I did.
Want to be the lucky one ?????
aslan9898
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