Crutchfield

Good information and, from past experience, excellent customer service. Web site is easy to navigate and the live customer support is excellent.

 I would shop here again

Received the TV 5 days before the scheduled arrival date.

 I would shop here again

excellent

 I would shop here again

You had the radio, mounting frame and harness required for the Toyoto Corolla. Web site was easy to use. Thank You.

 I would shop here again

my only issue wasn't actually with Crutchfield themselves but with their exchange arm so I won't go into the details here. From Crutchfield themselves the service was good, shipping time excellent and prices competitive.

 I would shop here again

My only complaint is the unsolicited email advertisements that have followed my order.

 I would shop here again

The Crutchfield product line is great. My 'personal shopper', Marshall, was well versed in the product lines and recommended what turned out to be a great product. Shipping was very quick. I'll be back for the amplifier and speakers.

 I would shop here again

I am completely satisfied with my purchase and i would recommend Crutchfield to everyone.

 I would shop here again

Overall a very good experience. The website is well set up and made shopping easy. I received emails with status updates from the order and received a tracking number to follow the status of my package. Standard shipping took a while but was free so I should not complain.

 I would shop here again

very helpful website. the free shipping and 90 day follow-up service closed the deal. other sites sold the same product but you had to pay for shipping or weren't offered follow-up service.

 I would shop here again

the product was exactly what I was looking for, the process was as straightforward as could be, and the shipment arrived the very next day. An unbelievably excellent experience.

 I would shop here again

The product I ordered was shipped the same day I ordered it and arrived on time in good condition. I had a question on the install which was answered quickly with a phone call. This is the first time I have purchased from Crutchfield, and am very happy with the product and service. When I am ready to purchase electronics again, they will certainly be on my list.

 I would shop here again

One of the best mercants on the net!

 I would shop here again

Shopping was great. However, I think the installation instructions are inadequate.

 I would shop here again

IT was easy to find product and shipping was extremly fast.

 I would shop here again

Good

 I would shop here again

Crutchfield has always had a fantastic selection. Since audio-visual equipment can be confusing, I have found that Crutchfield.com not only has an easily navigated website, their knowledge base is easily read and understood, and they send so much extra for FREE with every order, there is no questioning their attention to detail, but the extra value every order has.

 I would shop here again

Good web site & prompt delivery

 I would shop here again

Intuitive web site, easy to use and to complete the order. Delivered on time as promised.

 I would shop here again

easy shopping experience. still waiting for merchandise. expected by 11/30/2009

 I would shop here again

Reasonble prices and fast shipping.

 I would shop here again

excellent

 I would shop here again

Excellent. Additional packaging included detailed installation instructions for my vehicle, cables, phone number for assistance if needed. Very professional outfit

 I would shop here again

as always awesome!!!

 I would shop here again

I have purchased two items on line and I think that thier products and services are fantastic and I would recomend this company to anyone

 I would shop here again

Wonderful experience as usual.

 I would shop here again

pleasant friendly and very quick delivery

 I would shop here again

Shopping the website was good. Timely delivery. Needed help pairing my Bluetooth curve with the radio and the guy at customer service was very nice but didn't know how to do it. We basically figured it out together while talking on the phone and reading the manual.

 I would shop here again

earlier than anticipated arrival

 I would shop here again

Crutchfield has excellent customer service and extremely fast shipping. I always check with them on any audio/video purchase I plan on buying.

 I would shop here again

I've shopped at Crutchfield for many years. Items purchased have always been exactly as desribed. They provide fast shipping and the goods are well-packed. Superb customer support is easily available when needed. For me, Crutchfield epitomizes the concept of a pleasant shopping experience; no matter how small or how big the order.

 I would shop here again

crutchfield is amazing! i love doing business with them! they are the only place i will buy car audio from!

 I would shop here again

Hsve been buying from Crutchfield for over 15 years. They are absolutely THE BEST Mail Order merchant bar none!! FIVE STARS*****

 I would shop here again

Have purchased from Crutchfield for years and have always been satisfied with service and products

 I would shop here again

Great advice and customer support in helping me make the best selection. Speakers arrived with full instructions and are already installed.

 I would shop here again

Great experience, no problem at all.

 I would shop here again

Have been a customer for 20 or so years. Crutchfield consistently meets or exceeds my shopping expections. At times, they are not the cheapest, but if I am buying equipment that needs technical assistance to hook up, or troubleshooting, I always buy at Crutchfield. The customer service reps and after purchase technicians are super. Highly recommend.

 I would shop here again

Very positive!!

 I would shop here again

Product shipped the day I ordered it.

 I would shop here again

Crutchfield.com has a terrible, backwards, outdated,  and utterly silly security policy.   I supplied all the correct credit card information with a valid phone number and they cancelled my order because my phone number was not the number my credit card complany has on file.  Their official stance is that they cancelled it because my information didn't pass their security process.
I even shipped to the same address as my billing address.  I guess they want me to believe someone might have stolen my name, credit card information and be living with me but thanks to there validating my phone number they will catch this thief.
Ok, call the number verify my identity then process my order. No, what they did was call the number tell me I need to either tell them the phone number my credit card company has or they will cancel my order.  They CANCELLED my order.
My NUMBER 1 problem with their logic: A phone number is PUBLIC information. Cut and past my name into zabasearch and you will find it.  To say they are taking security very serious and then verify using PUBLIC information is a insulting.

 I would not shop here again