Costumes4less.com®

Costumes4less.com®
 
Average Rating: 3.98/5.0 store rating
Customer Service 3
On-Time Delivery 1
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Rip off

by lostinwebs, November 27, 2013
I ordered two costumes on 10/05/13. One item never arrived, they said they would file a claim with UPS over a month ago and did not give me credit or offered a replacement I AM NEVER BUYING FROM THIS COMPANY AGAIN. The one that arrived was so rough my child cried when he tried on, the material is the worse and no lining.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

The experience was fine. The problem...

The experience was fine. The problem is with the quality of the product. A toga, fabric was almost transparent, not impressed. Using for a local theatre performance, once the lights hit it the actor might as well been naked. We are using a bed sheet instead.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I WAS VERY PLEASED WITH THE HEAD PIECES...

I WAS VERY PLEASED WITH THE HEAD PIECES OF THE RABBIT, MARCH HARE AND THE WIG OF THE RED QUEEN AND ALSO THE RED QUEEN AND THE SHERHOLMES COSTUMES. HOWEVER I WAS REALLY DISAPPOINTED IN THE CAT ACCESSORY PACK IN WHITE. IT DIDN'T FIT PROPERLY. THE FLAPPER WIG DIDN'T TURN OUT TO BE WHAT I EXPECTED AND DIDN'T LOOK RIGHT ON EITHER. THE MAD HATTERS HAT WAS GREAT! AND I LIKED THAT THE HEAD PIECES HAD ADJUSTABLE BANDS IN THE NECK LINES WERE THERE. THAT REALLY HELPS IN MAKING THESE SECURE FOR MIDDLE SCHOOL AGE STUDENTS. THE CHESHIRE CAT COSTUME WAS A DISAPPOINTMENT BUT WE WILL USE PARTS OF IT FOR OUR PLAY.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great shopping. Item came three days...

Great shopping. Item came three days earlier than promised. Really nice. Will shop this merchant again for sure!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very bad experience. My order was...

Very bad experience. My order was canceled twice Never received a call to review or update my info to assure my order delivery. Very unpleased had to go all over town to get costumes in time for christmas service

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I am disappointed that my daughters...

I am disappointed that my daughters Halloween Costume didn't arrive by Halloween, as I paid extra shipping to get it here a couple days ahead of time. Tracking is now showing that it won't arrive until Nov. 5th. Needless to say, I had to go purchase a different costume that isn't what she wanted to be for Halloween. I would order again, as I think it was UPS fault for the shipping delay, but I still think costumesforless should have been keeping track of the shipping on their product.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

The product box had the top missing as...

The product box had the top missing as it was ripped off. the shipping box was in bad shape. Home Made shipping box all beat up. the product works fine tho.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Had to return female cop costume. They...

Had to return female cop costume. They did not fit. Have not heard back from the company on my refund.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

only bad thing is the hat is bent and i...

only bad thing is the hat is bent and i cant fix the wire rim, and the hat looks like it is child sized, and i have a small head.......

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The product was great (once it finally...

The product was great (once it finally made it), but it was 6 days late after a guarantee date was selected and we paid extra money for. I had to call repeatedly, to find out what was going on and why it was not showing up. Very frustrating experience and it ended up not showing up in time for our son's school party...so on top of paying for this costume, we had to go out and buy another one just for the party. It was suppose to be here on a Wednesday the party was on Saturday (a 2 day cushion)...it didn't come til the following Monday after the party! :(

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Seamless transaction - just as i...

Seamless transaction - just as i expected

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was very easy to browse through the...

It was very easy to browse through the costumes on the website and once I made my selection checkout was easy to do as well.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Still up in the air

by jamiebean, October 21, 2012
I guess I should have checked reviews for the company prior to ordering. I ordered a costume, specifically requesting 1X/2X size. I was shocked when I received the costume in such a short amoutn of time via UPS. My expectations at that point were far surpassed. Unfortunately as I was opening my costume, I realized it is a 'Large'....a far cry from '1x/2x' that I ordered. I immediately checked my email confirmation and saw that I ordered the correct size, they shipped the wrong one. 

Sat 10/20/12 I contacted the customer service number to be on hold for 32 minutes. With a lot of things to accomplish Sat, I could not wait anylonger. Today, Sunday 10/21/12 I was only for about 35 minutes when the call was completely disconnected. The website says its 24/7 customer service so I'm not sure what is going on. I also submitted an email through the website and am hoping for some resolve. I will comment again once I hear back. 

You guys may see us on Judge Judy! LOL  

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The web site was neat to navigate...

The web site was neat to navigate through. I woould use the again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

At the time I placed the order, I was...

At the time I placed the order, I was asked to send an approval letter since my billing address was not matching with the shipping adress and it delayed my order, the costumer service was just ok, I had to call at least three times in order to know the status of my order, finally I got the products on time.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Horrible...stay away from this company

by mmoney51, August 7, 2012
Cheap expensive costumes...emailed for return procedure...paid to send it back..they refused the refund because they say it was not in origional packaging..so I paid for the costume, shipped it twice, and they still have it...great racquet if you can swing it....

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Was very pleased!

Was very pleased!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great costume for a great price.

Great costume for a great price.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Poor customer service, lack of inventory controls

by dale246, May 3, 2012
Don't count on their inventory system - apparently it doesn't work and they only figure it out when they go to pick the order for shipment. I order 2 items from them since I could reduce my shipping costs. Instead I wound up having to pay shipping costs for the one item since they only informed me that the other item was out of stock after they shipped the first one.

Their prices are nothing special, pretty much the same as all the other costume stores.

I wrote to customer service and never recieved a response.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
OK.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The web site was easy and questions...

The web site was easy and questions were answered in timely fashion. Thank you.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Crashing servers, broken cart, dreadful.

by playtoyz, March 19, 2012
Server always crashes, purges cookies, makes shopping a nightmare. There are just random times when you go shopping here that you browse and suddenly all the stuff you have been adding to your cart is gone. Enfuriating to say the least. Tonight for example, I finally got everything in my cart, went to click to pay, and the whole site was not responding. The last possible step, and it died.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
 

It is fine the way it is and I am happy...

It is fine the way it is and I am happy with the store. All I ask is that when I order a product online that I recieve the product that ask for.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I wish there was a maybe on the...

I wish there was a maybe on the answers. The wig is not great - and no way was it originally $81 dollars! In fact, all of your wigs were listed as originally $81 - is that supposed to be a joke? You cannot brush the wig. The top puffy part of the hair was split, with the white tissue paper which makes the hump showing through. Luckily, I will be covering that part up with a headpiece. I will only buy from this company if I can't find what I need next time anywhere else. The only reason I didn't return it is because I need it now, and can't wait for another one to come in.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Great people to buy from

Great people to buy from

  I would shop here again
Overall Rating: 5/5.0 store rating
 

it was good

it was good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent

Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great!!!!!!

Great!!!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The items purchased were tracked on...

The items purchased were tracked on line with a delivery dae of 10/27/2011. I was going to overnigt them to my granddaughter in New Mexico... the package it not arrive until Halloween afternoon... wound not let Fed-ex deliver it. It was returned///

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I found exactly what I wanted and it...

I found exactly what I wanted and it arrived in plenty of time for the costume party. Thanks for making the purchase very easy with quick delivery!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Yes, the costumes were reasonably...

Yes, the costumes were reasonably priced and just what I expected

  I would shop here again
Overall Rating: 4/5.0 store rating
 
I ordered a costume for my daughter. I used the link to the size guide provided on their product's web page.  I ordered up a size to make sure the costume would not be too small.  My six year old daughter is 41" tall with a 21" waist so I   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I was able to find the items I was...

I was able to find the items I was looking for and they arrived quickly and correctly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was shocked to see seamy ladies...

I was shocked to see seamy ladies attire sold by costumesforless. The children could be scandalized. Prefer if mailing catalogs for marriage couples. Had they a policy of selecting pictures representing actual ptoducts, that would be nice too. Aloha shirt has good price. Product is not as picture represents nevertheless.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Orders came quickly and in good shape....

Orders came quickly and in good shape. I do have one item to return which was my mistake, not theirs. I have not started that process yet.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very easy to make a selection. Would...

Very easy to make a selection. Would have been helpful to have more sizes. One size fits 6-14 makes for a not so great fit, but it worked (I'm a 10). It was fairly wrinkled and did require ironing before wearing.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

quick, comprehensive and good quality

quick, comprehensive and good quality

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Merchandise and delivery were good....

Merchandise and delivery were good. Only negative is that merchandise was sent to billing address, not to shipping address.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

There was an issue with the address,...

There was an issue with the address, wasn't recognized. I saw this upon returning to work, Monday, 2/28. I corrected it, however, the website stated it was "on hold" when i questioned this, i did it via live chat. The operator didn't answer my main question, which was if i corrected the address on 2/28, why is it that on 3/9, it was still on hold. I was informed we could get it in the afternoon of 3/10. Our event was at 10am, we recived the costume that afternoon.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Great prices and largest ever selection

by presstige, February 22, 2011
They have an amazing variety of products- all at wonderfully low prices. The shipping is super fast! The web site is easy to use!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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