Compuplus.com

I have purchased from Comp-U-Plus before with good results so I was surprised at the lack of Customer Service this time around. I ordered my camera on a Wednesday night and according to the website it would ship within 1-2 days. Friday passed and the website still said my order was being processed. Tuesday this status had not changed. On Wednesday, since there was still no update I emailed them and within an hour received an email stating they had oversold the item and that my order had been cancelled and any charge credited back to my card. It took over four days for them to tell me this and then only after an email from me inquiring why my order was still processing. I will definitely think twice before ordering from them again. I ordered it from Buy.com and it shipped the same day, and even arrived two days later on their free 7-9 day shipping. I've never had a problem with buy.com.

 I would shop here again

I found the product in good working order and I am pleased with my purchase.

 I would shop here again

This Store sucks. Buyer beware. Made order for GPS unit on 9/24/07 and they charged my credit card. Two weeks later it still hadn't been shipped. Contacted store. They claimed it was a bug in the system and that my order would be shipped in 24 hours. almost a week later and no shipment. Went to dispute the order and to my surprise the link to make a dispute is no longer available. I am having to contact my credit card company to dispute the charges because this company is either incompetent or fraudulent.

 I would not shop here again

I was only advised that the product couldn't be shipped because of some holiday after I made my order. This will delay arrival by a week.

 I would not shop here again

Already made a second purchase.

 I would shop here again

Great web page layout. Great description of items. Prices were the best around and couldn't be beat.

 I would shop here again

Phone number on-file at credit card company did not match phone number given to merchat which caused a delay. Service & follow-up was excellent. Package arrived on-time and in good condition

 I would shop here again

I ordered the GPS (2) along with the Extended Warranty and haven't received them as yet. I placed the order The 15th of September over the internet and received an invoice back by e-mail but haven't received the merchandise. I went on line to www.compuplus.com to try to check on the order, but couldn't find anything. My invoice number is 1572570. Hope I hear from you soon about this order. Dorothy Swinconos. dswinconos@bellsouth.net

 I would not shop here again

Product was as specified, shipped and arrived 3 days after order placed, and was cheaper than other online competitors.

 I would shop here again

Nice, competitive prices, quick to deliver my product. Still waiting on a return message to a question I sent to customer service via e-mail regarding the product (almost a week ago).

 I would shop here again

CompuPlus had exactly what I wanted at the price I wanted. Prompt receipt of the product was appreciated.

 I would shop here again

BUYER BEWARE!
Worst on-line shopping experience I've ever had.
I purchased a Tom Tom GPS. The one they sent me was defective. Not only did they make me pay the shipping to return it but they only refunded my account for the sale price and not my full purchase price, saying they were not responsible for defective merchandise. I went with them initially to save $40 over Best Buy and ended up spending $100 more for nothing!

 I would not shop here again

Very quick shipping...lowest price on memory stick.

 I would shop here again

Did not receive USB cables and Headphones that the manufacturer indicates coimes with every unit shipped. Had to go back to the manufacturer to get them provided

 I would not shop here again

An excellent shopping experience...great value...fast shipping...

 I would shop here again

Computer friendly. Service faster than I expected. Above expectations.

 I would shop here again

We were so pleased with our Garmin 550 we purchased a few weeks ago, we decided to buy our daughter one when she moved from Oklahoma to Pennsylvania recently.

 I would shop here again

good shopping experience

 I would shop here again

OK

 I would shop here again

Received notification of order within one hour of purchase. Received product in two days.

 I would shop here again

I ordered and paid a $400 Shure SE530 earphones but it was never shipped. I had to wait for 3 weeks for my order to be looked into. Furthermore, all my emails were never replied until I had to call them long distance twice & each time I was held up for more than 5 mins until somone took my call & promised to look into my case. Even after I cancelled my order, it took more than a week for them to refund my money & that's only after their Fraud Investigation Dept. took over my case.
The customer service staff don't know what they are doing & could not careless about customer satisfaction.

 I would not shop here again

Tracking question may be moot becasue my package came via the post office...can you track that?

 I would shop here again

very good. only problem was 2 days after receiving product i decided to purchase a 3 year extended warranty which they had indicated you could do. only problem was they wanted $10.95 to ship a piece of paper. i didn't purchase it of course.

 I would shop here again

I ordered a Garmin GPS device, and the order was confirmed and promised shipment within 1-2 days. 4 days later, I received an email stating they are waiting for me to respond to their last email about a problem, and that a copy of that email is attached. They did not explain the problem; I had never received their previous email; and no email was attached. I called their office, and they are closed Friday afternoons, so now I must wait until Monday to find out what the big mystery is. I had placed the order when I did because I wanted the unit before I went on vacation. That plan is now ruined. Now, I not only will not be able to use the device, but it might arrive when I'm not home, and there will be no one to sign for it -- and the PO will return it. Why do they request a customer's phone number, if they don't use it when there is a problem? Their sloppy notification system and limited working hours have ruined my vacation. This "service" is unacceptable.

 I would not shop here again

Beware of this merchant. I would not believe anything they would say. Ordered unlocked phone on 7/22. They claimed they shipped on 7/23 but could not provide tracking number.
Called back on 7/25, 7/26, 7/27 to request tracking number. Each time they said they would call back or email me: they never did. Each time they said that the order shipped and I should have it any day. On 7/27, finally determined that they never shipped item, but would ship today. At this point, I could not believe anything they said and canceled order. Called VISA and found out that they billed my credit card 4 days ago!


 I would not shop here again

I was diappointed in that I was told if I used PayPal, I would receive FREE shipping & handling. I di duse PayPal and was charged $1.95 to set up and then I was charged $19.95 for S&H. Based on this I would NOT recommend my relatives and friends to purchase from this merchant. Also, the unit I purchased hs the wrong "cable" connections in the box. the cable I received, does not fit the GPS model I purchased.

 I would shop here again

customer service was difficult when I was inquiring why I purchased the item on the internet and the next day the same site's prices were slightly less. Lady was hostile and did not help me understand the cost differences.

 I would shop here again

I am very happy with the service received

 I would shop here again

shopping was good prices were fair, what i think is needed in your shipping info area `is whether you ship to APO or not and seperate shipping form

 I would shop here again

My experience at Compuplus.com was amazing. I didn't expect to get the product I wanted for the price I did and to make it even better, the customer service was just amazing.

 I would shop here again

No problems at all. It shipped when they said and I had it when they said that I would have it.

 I would shop here again

SHOPPING EXPERIENCE WAS VERY SATISFACTORY

 I would shop here again

I WANTED A PLM12000EH PORTABLE A/C YOU OFFERED A PLM12000E WHICH IS A DIFFERENT UNIT AND I DID NOT REALIZE IT UNTIL AFTER I HAD ORDERED IT. AFTER SPENDING ALL MORNING CHECKING IT OUT, IT TURNS OUT ALL THAT IS DIFFERENT IS ONE HAS A HEATER AND ONE DOES NOT, SO SINCE I DO NOT NEED A HEATER IN FLORIDA, IT WORKED OUT OK, BUT NO THANKS TO YOUR INFO. THAT PLM12000E SHOULD HAVE BEEN POINTED OUT TO ME AS DIFFERENT FROM WHAT I ASKED FOR. HOME DEPOT'S INFO WAS EXACT AND CORRECT. WHEN I REALIZED THAT I HAD ORDERED THE WRONG ITEM, I TRIED TO CONTACT THE STORE TO CANCEL THE ORDER AND OF COURSE, BEING A WEEKEND, THEY WERE NOT OPEN. I HAVE SINCE LEARNED THAT THE UNIT I DID ORDER WILL WORK WITH SOME ADDITIONAL PARTS FROM THE MANUFACTURER, SO I WILL LET THE ORDER PROCEED, AND I WILL ADD THE PARTS WHEN IT ARRIVES.

 I would not shop here again

Product came in earlier than expected because I didn't get the tracking notice until the same day the package arrived. The tracking e-mail was time-stamped for two days earlier, so it may have just been a mail server thing. Overall happy with merchant. Good price and good price on accessories.

 I would shop here again

pleasant experience

 I would shop here again

I began this shopping experience by using ConsumerReview.com, which led me to Shopping.com, which then led me to choosing Compuplus.com because they had the best deal. Everything went as smoothly as could be expected. I'm very happy with my product thanks to the reviews on ConsumerReview, the comparison shopping on Shopping.com and finally the product itself. Thanks!

 I would shop here again

Completely Satisfied

 I would shop here again

I love them!! Put it this way. If Compuplus was a girl, I would marry her!!

 I would shop here again

No problems. Good transaction.

 I would shop here again

I have bought stuff from CompuPlus in the past. I got a bad motherboard once and they exchanged it no questions asked. Also purchased 2 AMD CPU's from them. Got those in excellent condition. They are a good place to buy from. The only negative thing I have to say about them is the shipping charges. Besides that they are a good company to buy from.

 I would shop here again