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CompSource Inc.

CompSource Inc.
 
Average Rating: 4/5.0 store rating
On-Time Delivery 4
Customer Service 4
See all CompSource Inc. listings

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Best price I could find anywhere, free...

by CompSource Inc. Shopper, October 13, 2007
Best price I could find anywhere, free shipping, shipped on time.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was not able to track my order at...

by CompSource Inc. Shopper, October 10, 2007
I was not able to track my order at all. A called a couple of times and your computer was down so they had no idea what the status was.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good experience.

by CompSource Inc. Shopper, October 10, 2007
Good experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
Not so hot. I purchased Microsoft Office Professional 2007 from them. Making sure that no where during the checkout process did it say that I was buying the Academic License. No where did it say that's what I was purchasing. A week later, I got the   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Great options and the best prices.

by CompSource Inc. Shopper, September 24, 2007
Great options and the best prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Satisfactory

by mikeize, September 8, 2007
I ordered a computer case from them, and it shipped quickly (ordered Sat, got it on Wed, I think-- free shipping). Then only negative is that their order tracking wasn't up to date, so I didn't know when it was coming-- no email either! Though after I emailed them asking for this info, they quickly replied with updated tracking info.

Other than that there was one minor defect to a clip on the case (doesn't seem to effect functionality). It's not enough for me to return it, so I don't know how they handle that.

Overall, they seem to be fine. If they have the lowest price on what you are shopping for, by more than a couple bucks... go for it.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent customer service and follow...

by CompSource Inc. Shopper, September 5, 2007
Excellent customer service and follow up. One of the best purchases I have ever made on the internet. Above and beyond my expectations.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Will not shop with them again.

by audrey1970, September 5, 2007
Do not shop here! It's not worth the five dollar savings. Nine days later and nothing. I ordered a cable modem and the modem was discontinued they sent me a email saying i would have to reorder a different model, did that. Waited for three days no response. I emailed them again asking if anybody was home, Got a response saying item was ordered, emailed them again two days later asking what was up, they then told me i would have to reorder from the site. I canceled order. Wow what a mess.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
 

Great shopping experience; I had no...

by CompSource Inc. Shopper, August 30, 2007
Great shopping experience; I had no problems.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

~$3000 in equipment and VERY poor...

by CompSource Inc. Shopper, August 23, 2007
~$3000 in equipment and VERY poor packaging the items were free to move around in the box. Will NOT order from this retailer again.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Good products, price and service!

by CompSource Inc. Shopper, August 23, 2007
Good products, price and service!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Second time I've used them. They...

by CompSource Inc. Shopper, August 22, 2007
Second time I've used them. They provide whsat they promkse.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Tried to do the tracking after a few...

by CompSource Inc. Shopper, August 10, 2007
Tried to do the tracking after a few days but tracking did not show where it was. Stated "shipped" was unable to determin when it would be delivered by UPS? Was not needed to be home at time of delivery so delivery was found at the door. Thank you, Rich

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Overall was great, product I was...

by CompSource Inc. Shopper, July 30, 2007
Overall was great, product I was looking for at the best price (most important thing), but had too search. I think the site could use a comparsion ability. I would also like to see separations of CPU and RAM. In a perfect MAC MAN world I would like a MAC button to sort just for MAC stuff. You could change nothing and I am sure I will shop with CompSource again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Absolutely unacceptable! I ordered...

by CompSource Inc. Shopper, July 8, 2007
Absolutely unacceptable! I ordered this item before father's day and it's now 7/9/07 and I still haven't received it. I will never use this company again ms

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

they forgot to ship my order!

by ks85, July 3, 2007
Terrible shipping - I ordered headphones 2 weeks ago, and since it hadn't arrived yet, I left a message for customer service. They didn't contact me, just sent me a tracking number that clearly shows the package will arrive 1 week from today, and that it was just shipped today! It's like they forgot about my order and would not have shipped it unless I contacted them about it.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Excellent price, easy transaction,...

by CompSource Inc. Shopper, June 27, 2007
Excellent price, easy transaction, great product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good

by CompSource Inc. Shopper, June 24, 2007
good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Awesome email follow up!

by CompSource Inc. Shopper, June 23, 2007
Awesome email follow up!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

One problem: ship tracking number...

by CompSource Inc. Shopper, June 15, 2007
One problem: ship tracking number provided always gave message of "no information." When product arrived, I inquired with FedEx as to problem with tracking. They said "Incorrect number" or words to that effect. Bottom line: I never knew when package might arrive.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My only complaint is the lack of...

by CompSource Inc. Shopper, June 12, 2007
My only complaint is the lack of communication concerning the use of EBill. I like EBill, but did not anticipate the length of time it would take before my order was shipped. It would be useful to your customers if you were to provide an anticipated ship date when confirming orders. I did recieve a message telling me that my payment had been recived but that was not really true. Instead it meant that they had been notified that my Epayment had been processed by my bank - and without any other information provided by you I was under the impression that my order would then be shipped. Eventually I contacted service and received a somewhat rude email in return telling me to wait because you had not yet actually received payment. This was frustrating to me and probably to others also. In all other respects I am very satisified. knotmyline@earthlink.net

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Overall it was excellent and item was...

by CompSource Inc. Shopper, June 5, 2007
Overall it was excellent and item was received without any delays.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good job!!!!

by CompSource Inc. Shopper, May 22, 2007
good job!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything was as advertised.

by CompSource Inc. Shopper, May 11, 2007
Everything was as advertised.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

plesent

by CompSource Inc. Shopper, May 10, 2007
plesent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They had the lowest price, incredibly...

by CompSource Inc. Shopper, April 30, 2007
They had the lowest price, incredibly fast shipping and over-all, I am pleased with my experience and have already recommended this vendor to my friends and family.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Having a 15% restocking fee for a...

by CompSource Inc. Shopper, April 27, 2007
Having a 15% restocking fee for a return for refund is completely unacceptable on high dollar purchases. I feel like your company literally stole from me. What that 15% restocking fee ended up being was about $125.00 in my case. ONE HUNDRED - TWENTY FIVE DOLLARS!!!! I consider that to be robbery. It does not cost you $125 to do the paperwork, put the item back on the proverbial "shelf", etc. If it was a $15 restocking fee, then I could understand, but 15% is criminal. I will never shop CompSource again. Unless of course you refund the money you stole from me and change your 15% policy.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

They shipped very quickly, but their...

by CompSource Inc. Shopper, April 25, 2007
They shipped very quickly, but their website never updated the status of the order (it doesn't even show on the site), and I didn't receive any tracking information for the order.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

CompSource offered the best price, the...

by CompSource Inc. Shopper, April 24, 2007
CompSource offered the best price, the web site made it easy to find and purchase what I wanted, and the merchandise came faster than expected. Free shipping rules. I was very pleased and would definitely purchase from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

WOW, these guys were awesome! They...

by CompSource Inc. Shopper, April 21, 2007
WOW, these guys were awesome! They called to confirm I wanted a cable that was already in the box and I was able to cancel that part NO problems. PLUS I saw my TV next day WOW! :)

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great

by CompSource Inc. Shopper, April 19, 2007
Great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

There was a moment of no customer...

by CompSource Inc. Shopper, April 17, 2007
There was a moment of no customer service response which delayed shipment.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

it was great

by CompSource Inc. Shopper, April 14, 2007
it was great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great prices..fast service

by CompSource Inc. Shopper, April 13, 2007
Great prices..fast service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Never shipped the item. Cancelled after price increase

by samir1, March 22, 2006
I ordered a juicer, which was on 1-3 days back order.
It was not shipped for 20 days. I got an e-mail for order cancellation stating, "Cancelled due to stock issues".
When I check their web site, item price has increased by $30 and it is still on 4-6 days back order.
Tried to talk to customer service reps over internet, they went offline during the session twice.


x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Terrible - save yourself the headache!

by amieann, December 27, 2005
I ordered a camera in mid November. I understand this is a busy time of year, but just getting a response of any sort from this company is like pulling teeth! Compsource charged my Visa account immediately, then just seemed to disappear. On 12/5, (3 weeks after the order), I inquired about the status, no response. On 12/13 I called and sent emails (it is hard to get a live person on the 800#, you have to leave a message), finally received a email reply from "Jeff" that they expected to ship on 12/16. Nothing was sent. On 12/26 I again phoned and sent an email inquiry, no response. At this point it was well over a month since the order. It would be a little more tolerable if you could get a response from them. A terrible customer service experience!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Very bad experience, charged my credit card, never shipped product.

by bcworks22, December 15, 2005
I am completely unsatisfied with CompSource. I ordered a hard drive. They charged my credit card, and never shipped the product. I am still trying to get a refund. Their customer service is dismal.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Couldn't be more pleased and impressed.

by bobff, August 10, 2005
Purchased Pinnacle speakers on Friday. Received confirmation that day but no tracking #. Tried their site on Monday. No confirmation. Called customer service, talked to Tom Vidovic (office manager ext. 118). He said call back tomorrow to get tracking number. Called back he apologized that it didn't actually leave the warehouse but he would take care of it and e-mail tomorrow with the confirmation. Received e-mail with his apology on Wednesday stating I would receive it by 3pm that day by overnight mail (his expense). Got the speakers at noon. Couldn't be more pleased and impressed.



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I ordered a set of headphones from CompSource, which were listed as "guaranteed next day shipping" and I paid 20$ for two day shipping. After I sent 5 or 6 unanswered emails, the order was confirmed as having been lost, reinstated, and finally as having   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

It was easy to find and order the item...

by CompSource Inc. Shopper, February 8, 2005
It was easy to find and order the item I needed. Shipped via ground UPS, so didn't know how long it'd take for sure; I figured about a couple weeks. It arrived a week and a half later. Would definitely purchase from this company again.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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