ComfortChannel .com

Full review
Beware!!!!!! This company is a drop-shipping company run by a few young people trying to make a buck. Slick web site that promises a lot - but they are nothing more than middle men. Do yourself a favor and pass them by. I ordered 2 travel chairs and after a 8 days called to find out where they were. I was told that "the order never made it to the manufacturer." I explained that I was leaving town and needed the chairs asap, so they said they would contact the manufacturer and have the chairs shipped out overnight. Two days later (Saturday), I called back asking for a tracking number and was told they did not have one and could not check on it until Monday. I asked to be called before 10 on Monday with the tracking information. They did not call. When I finally reached them, they told me that the package had been shipped but that it had been shipped 'ground' (not 'overnight' and would take 7-10 days to arrive -- far too late to take on our trip. Customer service in response to a problem that was entirely their fault? ZIP. These people are what give shopping online a bad name.