Collectibles Today

I was always told if you dont have anything good to say dont say anything. So if this is not long enough I am sorry.

 I would shop here again

THE ONLY THING I DIDN'T LIKE WAS THE PACKAGING, IT WAS IN THE STYROFOAM PACKING, I HAD TO FIND BOXES SO I COULD GIVE THEM AS A CHRISTMAS GIFTS, I THOUGHT THE PACKING WAS NOT APPROPRIATE TO GIVE AS A GIFT. OTHER THAN THAT MY EXPERIENCE WAS GREAT WITH MY ORDER.

 I would shop here again

i will, but will follow up by phone. my order was doubled, and shipped twice as in 2 seperate orders and 2 seperate charges. this happened on 3 items. i will shop there only because it where i can find the music boxes.

 I would shop here again

The website was good. I was given incorrect information, however. After I ordered the item I was informed that it wouldn't ship until January. Since it is a Christmas gift, I was going to cancel the order, but a week later it arrived in the mail. I was happy about that until I opened it. The picture makes it look much better. I was disappointed with the quality of the item. I don't know if I'll shop there again.

 I would shop here again

Easy web-site but had some confusion when ordering as to a one-time order versus a 12 month plan. It was not clear which was which when ordering online.

 I would shop here again

it was very easy to use and I found it helpful to but christmas gifts from.

 I would shop here again

One of the items I ordered arrived in a timely fashion, but the other one did not arrive. When I checked the tracking of the order I found both were shipped the same date. I then contacted the company by email to inquire where the other item was. The second item arrived a few days later. I do not know if it was the original shipment or a replacement shipment. I think it would have been helpful if the company could have acknowledged my email and, by return email, advised me what actions were being taken to get my item to me.

 I would shop here again

Experience was above average, Site is easily searched, product arrived in a timely fashion and was as expected.

 I would shop here again

I HAVE ALWAYS BEEN VERY HAPPY WITH EVERYTHING I HAVE ORDERED THANK YOU

 I would shop here again

Excellent experience. Will shop there again.

 I would shop here again

It was wonderful, and shipment ver quick

 I would shop here again

extremely easy and satisfactory -certainly would shop this way in the near future

 I would shop here again

I really like the products but it really takes a long time to get it

 I would shop here again

everything was as promised ,arrived in good condition and on time

 I would shop here again

My expeience was excellent. I don't need at the e-mail messages advertising extra items, however. Kasia

 I would shop here again

Didn't have any idea when product was to be delivered if it had been delivered. No way to gift wrap for a holiday. They just kept sending more stuff to sell me no thank you kiss my butt nothing.

 I would not shop here again

I THINK THIS STORE IS GREAT. I HAVE NEVER HAD A PROBLEM WITH GETTING MY ORDER AND THEY ARE GREAT TO DEAL WITH. I KNOW THAT I WILL BE BACK.

 I would shop here again

I ordered this product thinking I would receive it shortly (before Xmas)because it was in stock. I received an email saying appx. ship date would be 1/15/05. However, I have already received the item.

 I would shop here again

Very good service. Although I think having to create a review of 40 characters or more on this survey should not be required.

 I would shop here again

Positive experience and I would shop at this site again.

 I would shop here again

I had a question about one of the 2 products I ordered. I emailed the site and promptly received an answer. One of the products wouldn't be shipped until after New Year's and since I needed it now I was able to easily cancel by phone.

 I would shop here again

Need to add feature to hear the music tunes!

 I would shop here again

The website was well constructed and easy to navigate. The product was quality merchandise and arrived in great shape in a timely manner. A

 I would shop here again

I will personally spend my valuable time telling others NOT to do business with this company

 I would not shop here again

This was the worst customer service ever! I WILL NEVER SHOP HERE AGAIN.

 I would not shop here again

I saw the item I wanted in a print ad. It was very easy to find and purchase on the web site. Shipping took a little longer than I expected, but it arrived very well packaged and in one piece. I'm very pleased with the overall experience.

 I would shop here again

While the purchase was easy and the delivery timely, I do not like the subscription aspect of my purchases. I would much rather purchase what I want than have you continue to send pieces that I may not want. Additionally, you send out far too many advertisements to your customers, reminding them repeatedly of the same offers.

 I would shop here again

Good selection and good quality. I like the detail in the collectables.

 I would shop here again

They sell great products and I would highly recommend my friends and family to take a look at their website.

 I would shop here again

I didn't really have an idea of what to buy some of my relatives for Christmas so I started to browse. This site had so many things to offer. I found something for everyone that I had no idea to buy for. I will definitely shop here in the future.

 I would shop here again

I received the wrong product and have not yet received the correct product and I was promised a christmas delivery date and that time is approching and I still have no gift.

 I would not shop here again

I've aleady purchased another item from this merchant. Very reputable.

 I would shop here again

Misleading website - items appear to be in stock and are not - no firm delivery dates provided. Xmas gifts ordered 2 months prior to Xmas and still don't have everything and don't know if it will arrive. Last time I will order anything I need without at least a 3 month lead time to allow them time to get it here. Their products are always very high quality when they do finally arrive - I just wish they would be a little more upfront and let you know when they don't have stock and don't know when they will. Other sites will tell you if items are on backorder.

 I would shop here again

I placed my order for the Kinkade Victorian Christmas House months ago and it was placed on backorder. Fortunately, it did come in on time, but, for a while I didn't think it would get here by Christmas. It tooks months to get my order. The same with the pendant. Most of the orders I have placed (if they weren't on back order) were delivered very quickly and in perfect condition. I have ordered many times with Collectibles Today and will continue to do so, I just make sure I plan far enough ahead in case something is on back order.

 I would shop here again

I ordered 4 shadow boxes. Three arrived a week ago. When I called to ask where the other one was, I was told to call back in a month because lost items are not reshipped until then. When I called for a second time today, the customer service rep agreed to reship the lost item.

 I would shop here again

I collect Thomas Kinkade's art and found Collectibles Today to be a nice place to see music boxes and christmas decorations with his paintings. Ordering was easy and I received it just last week, about 10 days or so from when I ordered which was pleasantly surprising. Their site claimed a much longer delivery time as this was hand-made Would definitely shop here again.

 I would shop here again

I ordered Jasmine Goes to Grandmas on August 5th. Almost 4 weeks later, I was notified that my doll would ship by October 12th. Then, that changed to November 25. Next, I got a card in the mail saying my doll couldn't be shipped till DECEMBER 30TH!! This was very frustrating, and I was contemplating what action to take next, when I was notified that an "unexpected shipment from our manufacturer has arrived" and Jasmine would be shipped out on September 24t. Whew!! She finally arrived safe and sound, and I must say the doll is beautiful. I showed her to my parents, and they were convinced she was "so truly real" as advertised =)

I thought my shipment problems might have been a fluke, but then I read the other reviews on hear and realized I was lucky. I would shop at this store again, only because my doll is so fantastic. My one complaint was that the back of her head was barely covered with hair, and the wig cap was VERY visable. I just colored in the cap with a black marker, and now she looks wonderful =)

 I would shop here again

I ordered the Thumbelina Doll back in July. Their web site showed it was in stock. I called the toll free number to see if it was, and the people answering the phone cannot check availability. I have called twice since then and received two different shipping dates. Now here it is October and I received a notice in the mail that the shipping date will be in January, 2005, yet their web site shows it's in stock!

 I would not shop here again

I placed an order in early September for my daughter's birthday at the end of November, figuring almost three months would be plenty of time since the item was "currently in stock". When I checked my order status three weeks later because my debit card had not yet been charged, it said delivery on 12/3/04. WAY too late!! I called customer service and they told me it would take that long to get the item from the manufacturer. Well, it wasn't currently in stock then, was it?

Needless to say, I canceled my order immediately.

 I would not shop here again

Ordered "Life-Like" Baby Emily, she looks like a dead baby.
Returned for credit to my card, still haven't received credit.

Now they have billed me for another doll, which I neither ordered nor received, but it was charged to my Visa card.

 I would not shop here again