A review by
dts444 written on Apr 24, 2008
Full review
I STRONGLY advise all prospective customers to avoid buying anything from ClearanceClub.com. They are very incompetent and they are very deceptive and dishonest.
I ordered a laptop computer from them. They have a link you can click on to get an additional discount. This is the first lie. They send you an alleged discount coupon to your email after you register and give them your email address. The coupon is what they call a time-limited coupon code and arrives in your email after its too late to use it.
The discount was only for $10 off so I ordered the unit anyway. They give you a final price at checkout but then after you click okay, they add on additional charges WHICH THEY DO NOT TELL YOU ABOUT OR ASK FOR YOUR AUTHORIZATION. They just double bill your credit card for the additional charges.
They then messed up my order by sending me the wrong computer. I went through the usual run-around with their customer support. They said I had to return the first unit before they would send out the correct unit that I ordered. They also said they would reverse the charge for the additional unauthorized overcharge they charged my credit card. This was a complete lie. They never did. They finally did get the correct unit shipped to me but it was almost 2 weeks from the time I placed the order. They never returned the money they overcharged my credit card so I will have to contact my credit card company to reverse the charge.
Whats more, Amazon.com, the original merchant that holds the storefront for ClearanceClub.com allows no way for customers to file a review of the merchant (which explains why the reviews they post look favorable).