ChitChatBaby.com

Shopping experience was great.

 I would shop here again

GREAT PRODUCT, GREAT SELECTION. lOVED THE FREE SHIPPING

 I would shop here again

I have ordered a Combi baby stroller but haven't received it yet. I am very frustrated but the merchant isn't doing anything about it except giving me an email notices. I am beginning to worry seriously about my purchase.

 I would not shop here again

Was directed to your website from the Chicco website to order a second car seat base that matched our travel system. Ordering process was great and recieved the base in great time. thanks,

 I would shop here again

horrible phone system/customer service system. left 3 messages and still waiting for someone to call me back. contacted them via email, and if i do not hear back i am canceling my order.

 I would not shop here again

On 6/21 I bought a stroller/car seat system and an extra base for the car. On 6/23 I received a shipping notice for the stroller/car seat system, but not the base. I called them right away to ask them to hold off shipping it, so that it could all be shipped together, but got a voice mail, so I left a message. The stroller/car seat system arrived by itself on 7/1. On 7/2 I tried to call them again, but got a "mailbox full" message, so I filled out the email form on their site and within less than an hour, I got a phone call. They told me that something was wrong with their phone system and also for some unknown reason they didn't send me a shipping notice for the base and that it should arrive that day, which it did (7/2). The person was very nice and apologetic. It took them 2-3 days to ship, which is very good and the shipping carrier took another week or so to deliver, which is also very good.

 I would shop here again

The service is good!!

 I would shop here again

I got directly to this store with google looking for my specific car seat model. Once I was in their catalog, I found items interesting but not for much use to me since my baby girl is now 3 years old. I did not find many items for toddlers.

 I would shop here again

Initially I couldn't check out online, though I don't know if that was a computer issue or website issue. I called and left a message so that I could order by phone and was able to complete the order online when I tried again. An associate did call me back later that day and was very polite.

 I would shop here again

great!

 I would shop here again

Great price, Great product, Great shipping

 I would shop here again

When I placed my order I followed up with an email to their customer service as well as a call for an estimated delivery date. They promptly replied with order tracking information via email and also returned my phone call the same day. I recived my order in two days in great condition. I have since recommended ChitChatBaby.com to other mothers shopping for baby items. Competitive pricing and fast shipping.

 I would shop here again

They actually were ahead of the schedule they have online, if I remember. The only problem I encountered was that they are switching from UPS to FedEx, but they told me in the shipping email that the tracking number was for UPS. Of course it didn't work, but when I emailed them, they apologized and explained the mixup, and provided a link to FedEx, where the tracking number worked.

 I would shop here again

Shopping was easy. The site is laid out very nicely. The price was right and i couldnt believe shipping was free! I received my order within two days --free shipping! I love this store!

 I would shop here again

Very smooth transaction!

 I would shop here again

My item was backordered which I should have been told before ordering it. It took an e-mail to get a delivery date which has come and gone. There is no way to cancel this order on their site but they do give a phone number which i will need to call.

 I would not shop here again

No problems, just as advertised.

 I would shop here again

I sent two e-mails due to no response on the first one but I was contacted via telphone after the second one to receive assistance resolving my problem so customer services was good. I was upset because my item was on back order and it did not prompt me about this until after I was billed so obviously I was upset that I needed to wait a month for the product. However, the courteousy employee was able to meet my needs. I did not get the color I wanted but the product looks wonderful and I did not have to wait so overall I am pleased and would buy from ChitChatbaby again.

 I would shop here again

Excellent I loved the website!

 I would shop here again

good experience

 I would shop here again

The product I'd received was not what I'd ordered and was told that the wrong item description was attached to the online photo of the product. Poor follow-up , the worst I've ever experienced. I have made 11 phone calls to date and have not received a refund on my item. Will be contacting the Better Business Bureau.

 I would not shop here again

Excellent customer service, very quick shipping, best price (lowest price for product no tax free shipping).

 I would shop here again

EXCELLENT SERVICE, quick shipment. Stroller was just what I ordered, in perfect condition.

I was slightly hesitant buying from a store that I had not heard before, but I decided to order from ChitChatBaby.com because they were the only ones I found to offer free shipping for only $50 or more (most others were $100+). Also, no sales tax, colors were in stock, and the price of their stroller was the lowest overall ($59.99).

Customer service very promptly replied to all my questions and gave friendly, courteous answers.

Shipping was UPS ground for free, which means usually like 8-12 business days or something like that, but I was pleasantly surprised when I checked the tracking in just 5 business days that my stroller would arrive only 1 week after I purchased it. Also, they immediately send email confirmations on the order as well as the shipment so I could track it and not wonder if my order was being processed or not.

I would definitely buy from them again, and recommend them to everyone I know. They are doing everything right to attract and keep satisfied customers!

 I would shop here again

very good

 I would shop here again

Great! Easy! Cheap! No shipping or tax! Couldn't be happier!

 I would shop here again

The web site stated that the item was in stock. However, after a week of not hearing that the item had shipped I contated ChitChat Baby. The next day I found out that the item was backordered another two weeks. If it was unavailable to ship, I should have been told immediately. I was trying to replace a broken stroller and could not wait three weeks to receive my order. I won't be shopping with ChitChat baby again.

 I would not shop here again

THe process was a wonderful experience. NO shipping no tax and great service can't ask for more than that. I tried to purchase the same item from a Babies r-us registry and it was the most painful process ever, not only do they not carry the item in the store but then want to charge you a shipping charge that was ridiculous.

 I would shop here again

Our combi stroller came, but one wheels wasn't true- we contacted the merchant who then contacted combi for us. Combi is taking care of the problem. Quick response from all parties.

 I would shop here again

great experience

 I would shop here again

First - great website...love the design and ease of finding things. Second - the item was out of stock everywhere, but this website kept an update on when it would be back in stock, which other sites did not. Third - they offered free shipping Fourth - the shipping was fast! And the item was in perfect condition. This is one of the best companies I have used for online purchases and I would use them again and again. Thanks!

 I would shop here again