Catherines

Great!

 I would shop here again

Great experience, so much easier to find specific item on website than in local Catherine's store. Thanks!

 I would shop here again

All items were exactly as described on the website. I was very pleased with the quality and price of the items I purchased. I would definitely buy from Catherines again.

 I would shop here again

I enjoy the products and being able to shop on line.

 I would shop here again

I ordered an item that I wanted to give as a Christmas gift. I received the package on time, but it contained the WRONG item. I called customer service, and was told that my item had been discontinued so they decided to send a HAT instead of a handbag!!!! I don't want a hat. The person for whom I tried to purchase the handbag doesn't wear hats and neither do I. When I asked if the item could be returned to a local store, as was stated on the paperwork that came with the item, I was told NO because the item I had didn't match the receipt! Who's fault was that???? So I had to stand in line for 1/2 hour at my local post office in order to mail the item back for a refund. Now I will have to wait until I get my next credit card bill to find out if I even received the refund! What a horrible experience. I don't think I will order from Catherine's again.

 I would not shop here again

ok

 I would shop here again

Received 2 evening tops instead of 2 bras and 1 blouse that was sized wrong. Took to Eugene Catherines to correct error. The people there took excellent care of the problem for me. I excuse the picking errors as it was right before Christmas and I am sure they were very busy.

 I would shop here again

2 of the 3 items have arrived, 3rd delayed. could not get web site to accept the discount coupon.

 I would shop here again

I completely enjoyed my experience and I would do it again! To me it was much easier than trying to goto the store and shop for anything. Its far easier to shop in the comfort of my home exspecially durring the holiday season, no traffic, or looking for parking places, or rude people in the store...great for me!

 I would shop here again

I was very pleased with the time it took to receive my order. Generally if you ship through USPS it takes at least a week and most of the time longer. My order was sent promptly and I received it within the same week.

 I would shop here again

I was very disturbed by my purchase since it was not what I ordered. I returned the swimsuit to the store and was told that they do not refund the shipping and handling charge even if the product was incorrect. I think this is a ripoff and I will never order anything from your store again.

 I would not shop here again

I paid for next day but it was around 7:30 and did not receive it until the next day. Should have a note as to when the cutoff is for next day.

 I would shop here again

This paticlar order was fine except for one thing. When the order came there was a wide open box cutter stuck to the tape that was on the bottom of the plastic that covered the jacket. Had I not picked up the jacket by the hanger I could have cut myself. I contacted the company and the lady I spoke to was very nice (I am sorry I can't remember her name). She apologized and talked me thru a very upsetting day. My washing machine had broke down and flooded my house and my dogs thought it was a slip and slide so I was already stressed out when the box cutter incident happened. Her kindness helped me calm down some. I know that this was a freak accident but felt I needed to let the company know about it. Something bad could have happened but didn't and I am so grateful for that.

 I would shop here again

Easy, with good prices. The jewelry was less quality than I expected but fine for the holiday purpose I had in mind

 I would shop here again

Very small order. Socks came quickly and the site said the pj's were on back order, due around Jan. 10. Good turn around time even though it was a small, inexpensive order.

 I would shop here again

The item price was $7 and something for each bra but once in the basket, the price went up to $8 something. The ad had been changed from 40 to 30 % off which showed up in the basket but the price had not been changed on the pages. I e-mailed and got told the shopping basket price was it. In my book, "Lowest Marked Price" is what the store should charge so they should either get their computer program upgraded or sell it for less. On top of that, it made my shipping price go up by about $3.I was not happy. I think it would be better to just leave the price and say the discount will be figured in the shopping basket instead of making mistakes like this one. Rae Siemssen

 I would shop here again

I received the cover-up in time to go to the Bahamas for my wedding & wore the cover-up with pride!!

 I would shop here again

Easy to see the item and easy to purchase it. Also, a discount was accepted.

 I would shop here again

Great

 I would shop here again

good job to all

 I would shop here again

I am always a satisfied and happy customer. If something isn't right, Catherine's will do everything they can to fix it. Never a hassle about returns. Nice choice of styles for larger women.

 I would shop here again

Everything was fine. Thanks

 I would shop here again

ok

 I would shop here again

I have always found the merchandise at Catherines to be high quality and enjoy repeat shopping with Catherines on line and in their retail stores.

 I would shop here again

good experience all around

 I would shop here again

good

 I would shop here again

Excellent!

 I would shop here again

I ordered two pantsuits. I received one pantsuit and...a pair of panties! When I communicated by e-mail with Catherines.com, and explained what had happened, customer support did not read the e-mail but sent a generic reply saying to return unwanted   Read full review...

 I would not shop here again

I purchase items for my partner at your store and online. I am always pleased with the customer service at your stores.

 I would shop here again

HAs overall been very good, efficient and easy to get through their website.

 I would shop here again

Easy transaction received order very quickly!

 I would shop here again

It was great, easy to find what I was looking for at a super clearance price swimsuit was great, I had an online coupon that saved me a lot of money I got the order quickly I would definitely shop their online store again!

 I would shop here again

I joined Catherine's on line. I was sent a 20% off coupon on line. I purchased my dress and asked the customer service department to apply the 20% of coupon code. I received an auto response email stating I would receive a reply within 72 hours. I never received a reply nor the discount.

 I would not shop here again

It was very good. I e-mailed Customer Service when i received the muffler but not the hat. They tracked my order, and that night I got home from work it was there. Thanks again, Your satisfied customer, Joy Griffin

 I would shop here again

great service, as always!

 I would shop here again

Catherine's is the best place for me to find tops. The old CST Sport and now the Liz and Me brands are large enough through the arms for me. I have bi-lateral lymphodema from a mastectomy 14 years ago and both my legs and arms are swollen with lymph and I have a very hard time finding tops to fit. I shop at Catherines in Chandler and Mesa and now on line and am very satisfied. Thank you.

 I would shop here again

The process was smooth and everything was done to my expectations. Thanks!

 I would shop here again

I'm sure it said what kind of fabric it was, but that was the only thing I wasn't happy about, not the service. Thank you

 I would shop here again

awesome

 I would shop here again

I have never had a bad experience shopping at Catherines in house or their on-line store. Always a pleasant experience.

 I would shop here again