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Carabella

Carabella
 
Overall Rating: 3/5.0 store rating
Ease of Ordering: 3/5 stars
Customer Service: 1/5 stars
On-Time Delivery: 2/5 stars
Selection: 3/5 stars

Service not so good, but useful for bargains.

 
A review by junkot written on Jul 31, 2008
Full review
I had not so great experience with the store for the first time I bought something, it was about having received defective item but they did not give me credit for the postage, something like that, (but they solved the matter after I kept sending inquiries in e-mail), also I had bad impression about unreliable information... like about back order item. (I put 2-3 items in my basket none of them were back ordered, so I thought everything I ordered were "In-Stock" and expected to get all in one package, but one of my ordered items did not arrive with the other items I ordered with, my receipt says the item I did not receive was back order, the store did not notify me about it at all, and when I checked my order status online, it was backordered for a month from the date I checked then when finally received it, it was too big and defective as well, very disappointed).

So I did not want to buy anything from the store, but they still kept sending me a copy of their catalogs, so sometimes I looked through, and there was sunglasses I liked in their spring fashion catalog, I remembered about it, then when they sent me summer sale catalog, I noticed that the sun glasses was on sale, I think the original price was $24. but it was $11 or so on sale, I don't remember much, but I thought it was very cheap, so I checked the store web site and bought it, there was a hair accessory my little daughter might like ($1.99) so I put the sun glass and the hair accessory in the basket and I had 30% off coupon, so merchandise total was approx $13 and it got under $10.00 merchandise total after 30% off, then paid S&H ($5.98 or so), I paid approx $15 grand total, it was great, real bargain.

So if you can find something you like on sale, it'll be great (please check if they accept returns for certain clearance items), the store is from the same company of Spiegel and Newport News, so some clothing like Shape fx brand are available at Carabella too. if you find same clothes you want in Newport news and Carabella, buy at Carabella and find online coupon for the store because Newport News has prohibited coupons to be published online coupon sites, so no longer available, but Carabella one is still be found, I found 30 % off one, and Shape fx clothing are available at Carabella at the same price as Newport News, and Newport news don't give us 30% coupon. my latest copy of Carabella catalog also had 30% off coupon, so I recommend you to subscribe their catalog or sign up for promotion e-mail.

The store service and info may not be great as I experienced, but this store may be useful for buying things cheaper.
 

About the Author

junkot
a member of Epinions.com
Reviews Written:  231
 
 
 
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