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Quick international delivery, good customer service - overall we had a great experience!
by mrtkmax, July 8, 2009
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We had a very positive experience with campsaver, unlike some of the other reviews on this site. I was dubious because of some of the negative feedback but that anxiety proved unfounded. We found the tent we wanted and at a very decent price. We were placing an international order to the UK and when I phoned they were very helpful about figuring out the shipping charges (for a 5 lb package about $43). They stated delivery would be 5-10 business days and it arrived in 7, so shipping time was also accurate. The tent is wicked, and we can't wait to use it. The guys in customer service were always helpful when we called. But be warned: if you live in the UK you have to pay approx. 12% VAT on purchases of more than £100 upon delivery. This is not the fault of campsaver - it's the annoying british gov't. It does add to the final price, though, so it's something to keep in mind.
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Great online shopping experience,...
by CampSaver.com Shopper, July 7, 2009
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Great online shopping experience, garenteed low prices. Quality products:)
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Lower prices than most other merchants...
by CampSaver.com Shopper, July 6, 2009
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Lower prices than most other merchants on the web for most camping gear. Highly satisfied with this company.
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Excellent - good range of items, well...
by CampSaver.com Shopper, July 4, 2009
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Excellent - good range of items, well presented on the Web site and their response to my order, including email answer to questions, was exemplary.
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I found the best deal for the gear I...
by CampSaver.com Shopper, July 2, 2009
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I found the best deal for the gear I wanted at Campsaver, and got free shipping since I spent over $50.
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Good Service
by CampSaver.com Shopper, June 29, 2009
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Good Service
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Do not live up to their word.
by jennysuey, June 26, 2009
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Horrible experience. Do not shop here. I wasn't clear on the description of an item (it wasn't clear if it was a single item or a set of 2), so I emailed their customer service department to be sure of what I would receive. They assured me I would receive a set of 2. It took them a long time to ship, and when it arrived it was only 1 piece, not the 2 I was promised. When I called to tell them about it, they offered me 10% off a second one, and said that was the best they could do. I am sending the first back and will not be shopping here again.
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To be perfectly honest, I am still...
by CampSaver.com Shopper, June 25, 2009
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To be perfectly honest, I am still shocked at the level of customer service received in dealing with CampSaver.com. The level of service shown by Tyler is beyond excellent. Questions concerning future purchases were answered about as fast as it took me to write my question and send it. I own my own company here in Myrtle Beach and deal with vendors frequently. I am constantly having to repeat requests just to place orders and then practically have to go the the business I'm purchasing from and pull the product from their shelf or wait for the shipment to arrive so I can receive it from FedEx for them. So, when I'm treated like I have been with you, I really have a hard time believing that it's not just a dream. I only spent $90 with you and I feel like I must be royalty or something. I want a job with your company now, just so I can feel like I'm working with like minded people. Thank you for the best shopping experience I can remember. You will be highly recommended by me to everybody I know and I wish your company great success and longevity! Sincerely, Norman Cary Fuhr
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Satisfactory
by CampSaver.com Shopper, June 24, 2009
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Satisfactory
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Met expectations well. Great retailer.
by CampSaver.com Shopper, June 19, 2009
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Met expectations well. Great retailer.
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Your web site is very easy to use and...
by CampSaver.com Shopper, June 19, 2009
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Your web site is very easy to use and your order process is perfectly straightforward.
Your firm is both responsive and professional - makes shopping easy and good prices are a plus. Somebody there knows what they are doing.
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clear, fast, perfect
by CampSaver.com Shopper, June 15, 2009
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clear, fast, perfect
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No problems, New gear and good prices....
by CampSaver.com Shopper, June 7, 2009
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No problems, New gear and good prices. I'm Happy.
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It waws a great experience! The...
by CampSaver.com Shopper, June 1, 2009
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It waws a great experience! The products arrived in execellent condition and was 2 day early. Great site and company!!!!!
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Quick and easy
by CampSaver.com Shopper, May 27, 2009
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Quick and easy
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Cost beat out the competition, the...
by CampSaver.com Shopper, May 19, 2009
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Cost beat out the competition, the shipping was extremely fast and efficient even for ground traking of 3-5 business days and the product arrived in what appears to be good condition. We have yet to take it out of the box, but it looks nice.
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CampSaver had the best price I could...
by CampSaver.com Shopper, May 18, 2009
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CampSaver had the best price I could find on the net for this pack, they shipped the next day, and everything went smoothly.
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I found exactly what I wanted at a...
by CampSaver.com Shopper, May 11, 2009
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I found exactly what I wanted at a reasonable price. Purchasing was easy and arrived by over seas courier alot faster than I expected which was an added bonus. I would definately shop through this merchant again.
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I had ordered the GoLite Xanadu 1-man...
by CampSaver.com Shopper, May 10, 2009
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I had ordered the GoLite Xanadu 1-man tent, but received & was invoiced for the 2-man tent. After reconsideration, I decided that I did not want either version of the tent. I phoned CampSaver & requested a Return Authorization. I sent the 2-man tent back & received the credit on my card. An order mix-up & I changed my mind about the order... but everything was handled quite satisfactorily. Thank you CampSaver.
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I needed a down jacket for an upcoming...
by CampSaver.com Shopper, April 13, 2009
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I needed a down jacket for an upcoming mountaineering trip. I found that Campsaver had the largest selection and the best price for that item. The jacket was a perfect fit.
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Very Good.
by CampSaver.com Shopper, April 13, 2009
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Very Good.
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I was pleased with the prices and...
by CampSaver.com Shopper, April 11, 2009
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I was pleased with the prices and different sizes available.
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Very good. Price was excellent and...
by CampSaver.com Shopper, April 7, 2009
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Very good. Price was excellent and ordering was easy.
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excellent service and timely delivery...
by CampSaver.com Shopper, April 6, 2009
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excellent service and timely delivery particularly in view of the fact that I am in Australia
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Good value and prices
by CampSaver.com Shopper, April 4, 2009
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Good value and prices
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Prices were the best I could find on an...
by CampSaver.com Shopper, April 4, 2009
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Prices were the best I could find on an expensive item (boots) and service, including communication after ordering and tracking of my order, were outstanding! Plus free shipping - that's a big plus.
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great. no problems whatsoever
by CampSaver.com Shopper, March 24, 2009
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great. no problems whatsoever
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Order arrived fast. Simple website...
by CampSaver.com Shopper, February 19, 2009
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Order arrived fast. Simple website design. Appreciated confirmatory email.
Shipping charge was a little high, and my order could have been sent in a mailer pak rather than a box.
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So far very disappointing.
by tri-vectorman, January 26, 2009
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Campsaver sent me some Black Diamond Alpine CF hiking poles product that I ordered that were clearly defected. Now I'm wasting time and money trying to get this problem corrected.
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very easy had the product i wanted easy...
by CampSaver.com Shopper, December 8, 2008
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very easy had the product i wanted easy to find
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