CSN Rugs

Overall CSNRUGS.COM was an extremely good experince and everytime I have guest over I speak very highly of my rug and recommend the website to anyone interested in getting great quality rugs.

 I would shop here again

MY SHOPPING EXPERIENCE WAS A GOOD ONE AND I WOULD RECOMMEND CSN RUGS TO MY FAMILY AND FRIENDS.

 I would shop here again

good

 I would shop here again

It was quick and easy to order from CSN Rugs. I had no problems at all with any part of my order and the rugs are absolutely lovely. Thank you!

 I would shop here again

(RE: Classic Kerman Light Green-Gold Rugs - Qty 2 FV1425, order #1431812) The 2 rugs I ordered are very discolored and have dye flaws in them. I cannot get CSN to pick them up at their expense for a refund. They want me to pay the shipping. I sent CSN pics of the rugs showing the flaws and they sent the pics to the manufacturer who says they are "antiqued washed" which they say makes the dye different shades in places. This is not stated in the description on the CSN website and the rugs I received do not look like the pic on their website. I know what antique washed rugs look like and these rugs do not look like the typical antique washed rug. They look defective!! They look dirty instead of antiqued and one entire end of one of the rugs is a very dark color (about 6" all the way across), and the other rug has approx. 1" green squares spaced an inch apart all the way down the side of the rug......a definite pattern which looks like a flaw in the dye when the rug was made. I have gotten opinions on the rugs from other people, including a decorator, and they all agree that the rugs look like defective rugs. I am very dissastisfied with the rugs and with the treatment I'm getting from CSN Rugs. I should not have to pay return shipping for defective rugs. If you would like pics, I would be glad to send them.

 I would not shop here again

Have not reccived it yet. I ordered it because it said it would only be 3-5 days. Later they emailed me and said it would be 10-12. Typical American service; say one thing and do another.

 I would not shop here again

Item was shown as in-stock but after I placed the order it turned into back ordered and the expected delivery date was over a month away.

 I would shop here again

Had bought the same rug through RUGSUSA and it arrived defective. The process to return was a nightmare. The process to get money credited to my account was a nightmare. This merchant's site is easy to use. E-mail kept me in the loop regarding delivery and product was received in good condition. Thank you.

 I would shop here again

Satisfied with purchase of rug. Product appears to be of good quality and shopping experience was fine.

 I would shop here again

Excellent service and quick receipt of item I ordered. I will definitely shop here again and have recommended the easy to navigate website to others. Mary (Kathy) TerHark

 I would shop here again

You had exactly what I wanted and it was received timely and was just what it was advertised to be.

 I would shop here again