Buy Plumbing

Their prices seemed great and they had decent reviews online so I decided to place an order for a tub and two sinks over a month ago - we are remodeling our home.  I received an email shortly after stating that the tub was backordered and would ship   Read full review...

 I would not shop here again

Prices are unbelievably cheap. Why? Nothing is in stock. We ordered approximatley 20 different items from them as they had by far the best prices. In about a week we received notice ALL items were backordered. In this day and age there should be a way for the consumer to know if the item is in fact in stock before paying these folks and then hoping the refund comes when you cancel the order.

 I would not shop here again

4/20/09 3:55 AM
Ordered two Toto one-piece toilets, Ultramax elongated, white with Sanagloss finish, model MS854114SG01. Delivery time was satisfactory. Truck driver delivered from truck lift-gate to pallet jack to inside my garage with both boxes securely bound to pallet with no damage to either toilet box or toilets. Absolute best price with reasonable shipping charge. Highly recommended. Also, Toto Ultramax with G-Max flushing (very quiet) and Sanagloss-Super smooth, ion barrier glazing is top-of-the-line quality. I am a very satisfied customer.

 I would shop here again

I was shopping around for a Toto Toilet and found what I was looking for on buyplimbing. I had a question about the low price so I called to ask if there were any hidden charges and about their shipping methods for china. I ended up ordering the toilet (tank, bowl and seat). The customer service person was sweet, knowledgable and very patient with my questions. I received the toilet very fast in excellent condition. I will definitely order from them again. Thank You!!

 I would shop here again

I was looking for an air-switch, and buyplumbing.net had the best price by far.  I was hesitant to order through them given a lot of poor reviews.  However, for the price, I thought it would be worth it to take a chance.  It was a good choice.  My order was shipped on the same day, arrived on time, was exactly what I ordered, and works great.  I'll definitely do business with these guys again.

 I would shop here again

Excellent customer service!  After contacting 8 vendors to purchase a discontinued product still shown on their websites (one actually charged my Visa but never sent the product), I contacted Buy Plumbing.net.  The representative went out of his way to confirm the item was in stock (called warehouse) before taking my order.  It was received within 1 week in excellent condition.

 I would shop here again

I think BuyPlumbing is working to continuously improve. I have used them twice in the past month and experienced impeccable service both times. I started with a sink. Once it was delivered successfully I ordered my more expensive Toto toilet. I was amazed at the speed at which both were received. Unfortunately the tank of the toilet was broken. I called the shipper and they said to file a claim and it could take up to 3 months. Unhappy with that, I then called BuyPlumbing. They instantly apologized for the inconvenience and sent a replacement. I received it three days later in perfect condition. I will definitely use this company again. I received a top quality product at a discounted price in a few days.

 I would shop here again

I was apprehensive after reading other reviews but decided to try Buyplumbing as they were one of the few that had the Caroma model of toilet that I wanted.  I ordered on Tuesday morning and it was delivered Friday morning.  Well packaged and no damage.  I was very pleased. 

 I would shop here again

I found the item on-line and called to place the order. The person with whom I talked said it would be quicker to just place it on-line, I needed it quickly. I was already on-line so placed it and recieved the shipment about a week later. No problem, no hassle and good price. Will definately buy again.

 I would shop here again

They had the product I wanted. Excellent price and shipped it immediately. I'm in the middle of a kitchen remodel, and I received the items prior to the templating of the granite. Thank you for the prompt delivery.

 I would shop here again

everything arrived as expected

 I would shop here again

Wide range of quality products at reasonable prices with generally prompt shipping. I recommend Buy Plumbing to all my friends and they have had similar good experience with their purchases.

 I would shop here again

Merchandise was at a discounted price and arrived in excellent condition. Company kept me informed as to progress of order.

 I would shop here again

I have ordered two other items from different suppliers via the internet after this item; both shipped the same "ground" method. Both items have already been received. This item is still in transit with the shipper. I emailed the company to inquire on a weight discrepency noticed on the shipper vs the actual wt. of part and have not received a response.

 I would not shop here again

Simple, fast accurate. Postage was high. $37.00 for a $48.00 part. Would help if that could be reduced through your volume.

 I would shop here again

Experience and prices were good but I will check other sources in the future in order to avoid excessive Delivery and Handling charges.

 I would shop here again

"Buy Plumbing" provided a wide range of products including the product that I was unable to purchase locally. They promptly delivered exactly what I wanted.

 I would shop here again

The site was easy to navigate. They had a nice selection of fixtures to choose from and the prices were great.

 I would shop here again

Item I needed was easy to find. Discovered your site via Froogle. Checkout process was easy.

 I would shop here again

THE TOILETS WERE ON BACK ORDER, BUT I WAS INFORMED WHEN I MIGHT EXPECT THEM. I RECIEVED THEM IN GOOD CONDITION AND WAS INFORMED BY UPS WHEN THEY WOULD BE DELIVERED. I THINK MY ORDER WAS HANDLED EXCELLENT. HERB LOCKERBIE

 I would shop here again

They had what I needed. The product was displayed clearly. Ordered it and was shipped promptly. Bravo

 I would shop here again

Prior to purchase, I did attempt to contact merchant by phone twice. I did not get through and did not leave a message for them to return my call. Their agents were always very busy.

 I would shop here again

Excellent Prices, good service, but the hold time to get to an actual agent usually takes a while. Email is better.

 I would shop here again

Very easy to find the product and order same. Received promptly.

 I would shop here again

One of the handles was defective. I placed a call and asked for a new one to be shipped and explained I needed and additional patt to complete the installation called a mixer. She said she would get back to me and it has been 3 days and no word.

 I would shop here again

Good experience, but part of the faucet was missing. A phone call to customer service to request the missing parts took a long time, >15 minutes on hold, and I'm still waiting for a call back, as I was eventually prompted to leave a recorded message.

 I would shop here again

Seems great. We'll see when our order ships (it hasn't shipped from the manufacturer yet).

 I would shop here again

excellent selection and price. shipped fast.

 I would shop here again

As I was ordering this product online, my confirmation came back twice simultaneously with different (sequential) order numbers. My credit card was also billed twice, and only repeated phone calls to BuyPlumbing and the credit card company straightened out the situation.

 I would not shop here again

Best price, shipping time was excellent!

 I would shop here again

I purchased my order online as planned - mainly because every item I selected said "In Stock." The day after, I received an email stating that not all of the items were in stock, despite what the website said. I replied stating that I still want my order (didn't want to cancel), even though it would be 3-4 weeks for delivery. The person I responded to did not reply back - even when I emailed him again asking which items were out of stock. Two days later, I got a shipment notice, and today, I received all of my stuff. Overall I am pleased, but they need to work on their return communication, if you ask me. I did save a bundle, and I did get my stuff earlier than expected, so I'm content.

 I would shop here again

easy and fast with a good price...what more can you ask for then that?

 I would shop here again

Fast accurate with fair pricing.

 I would shop here again

Ordered a faucet online and soap dispenser - they ended up sending me (2) faucets and (2) soap dispensers - although I had only ordered one each. One of the faucets was the wrong color.

The next day I called them and spoke to Steve - he said he was new, but understood this was their fault and promised to arrange UPS shipping back, and to get me a credit on my credit card ($400.00). Days went by, and I subsequently contacted "Steve" 2 more times, and he said he had put the matter in front of his Manager.

I'm filing a dispute with my credit card Company,a nd I would only say that you should stay clear of this Company as their Customer service is not acceptable.



 I would not shop here again

Nice selection, easy site to shop and compare brands and styles, would like google check out.

 I would shop here again

They produced as expected.

 I would shop here again

Final Update: Around the middle of October I received a phone call from the manager contact at BuyPlumbing.net. He apologized for the lengthy delay in responding, stating he had been out of the country. In the meantime the original contact person I   Read full review...

 I would not shop here again

Great shopping with Fast Shipping.

 I would shop here again