BuyDig.com

Saw what I wanted at Best Buy.They were backordered. Found it at BuyDig for a better price. Free shipping sealed the deal.

 I would shop here again

They were great.I got the merchant within 3 days (that includes Sunday) when it stated 5-7 days. The service was very prompt & reliable.

 I would shop here again

Smooth transaction and quick shipping. Very satisfied!

 I would shop here again

Buydig offered a Celestron CPC 1100 telescope at an approximate 10% discount off the nationally advertised price. Their web page ad listed the mfr's model number which includes a tripod. (I had researched this telescope for months and knew exactly what   Read full review...

 I would not shop here again

I placed an order for a new Logitech Webcam on October 12, 2008 (which was Sunday evening)! I realized that my order would probably not get processed till Monday during normal business hours. Low and behold I got an e-mail on October 17, 2008 (Friday of that week) at almost 3 PM PST, with my Fedex tracking number. I won't get the Webcam till October 24, 2008, which is basically ALMOST TWO WEEKS FROM THE DATE I PLACED THE ORDER!!! I e-mailed they're Customer Service e-mail address asking how in the world does it take 5 business days to process and ship an order. Some customer service guy from BuyDig responded saying that I elected to choose the free shipping option. I then responded back to that e-mail saying "you did not answer my question, why does it the process time take so long?" Amazon.com and Newegg.com will process your order in less than 24 hours on average. Occassionally it might take them 48 hours, but NOT 120 hours to PROCESS an ORDER!!!!! I would have been better off buying from Amazon or Newegg. This will be my FIRST & LAST TIME ever purchasing something from BuyDig!!!

 I would not shop here again

Someone left a very poor English message on my answering machine that I had to try and decipher. When I called, I spoke with someone who I couldn't understand (very poor English). She hung the phone up on me. My order was cancelled. I have since purchased and received the product from another Vendor. I will not even try to shop here again.

 I would not shop here again

Confirmation of shipping just received as I was taking your survey!

 I would shop here again

good

 I would shop here again

I ordered a Kodak Easyshare M1020 10" Digital Picture Frame with Quick Touch Border from Buydig.com. The unit was dead on arrival. It would not turn on straight out of the box. I followed the troubleshooting steps from the Kodak site and was left with   Read full review...

 I would not shop here again

I received it ahead of schedule, either the next day or the second day after ordering. I was concerned about the appearance of the box, as it was in bad shape and looked like it had been previously opened. However, the vacuum inside was in pristine condition and works great.

 I would shop here again

I ordered it. It arrived

 I would shop here again

Excallent! Arrived on time. Best price. Very happy with the service and the product.

 I would shop here again

We ordered a Sharp 37 inch TV through BuyDig as Amazon was charging us an extra 63$ to the total amount as it were to be delivered through TigerDirect. We were quite apprehensive at first before making this purchase because this was the first time we were to order from BuyDig. We received the TV in just two days by Fedex, we didn't expect it to arrive so soon ! The packing was nicely done and we are really happy about its fast delivery. I would recommend people to buy electronics through BuyDig as it is very reliable and they offer a safe and speedy delivery. Thanks BuyDig !

 I would shop here again

I bought a olympus e-420 and some accessories here. The price is great! Everything is good in the shipping box. Howevery, the shipping is slower that I expected. Another thing is I can not track my order since I'm not a registed user.

 I would shop here again

Because I had to pick up the order at FedEx World Service Center near Miami airport, I telephoned first before making an on-line order for a 3-6 d delivery, following advice received. When I got to FedEx, they said that this a 'ground' shipment that they do not handle. Luckily, a 'home delivery' had been made, and they recovered the package, unofficially, from their security dept. You must instruct your personnel that to send producst their, it must by be FedEx Expree (3 d delivery max.) for them to handle it.

 I would shop here again

I received a phone call from a BuyDig Representative who left an unintelligble message on my voicemail. I called back to see what the issue was. I was on hold for thirty-five minutes, and because I was at work, finally had to give up as there was no reason to assume someone was going to be "right with me". The second time I called back I was on hold for forty minutes and finally got through, only to hear that they were just confirming my order. Why was this necessary? And why did I have to wait so long to get someone on the phone? Finally I have to ask, couldn't they just have sent me the item I purchased without all this nonsense?

 I would shop here again

I was very pleased with the price and product quality.

 I would shop here again

I ordered the item on a Sunday afternoon. Several hours later I received an e-mail that the item was shipped. Although the free shipping option said that it would be 7 business days, I received the item on the following Wednesday! Bought it on Sunday, received it on wednesday.Very pleased with this company. I have purchased several items from them in the past and will continue to do so in the future.

 I would shop here again

TOTALLY SATISIFIED

 I would shop here again

Ordered Friday night and received product by Tuesday. No issues or delays with the order.

 I would shop here again

I received the Fedex package today and found the sony packaging box was damaged. The camera inside is SEVERELY damaged - LCD screen is broken, there's a large gap between the front and back cover, etc. (yeah, you'd wonder what kind of force was put on the camera to cause such a damage). The fedex box that contained the so-called "original packaging" is not damaged at all. That prompted me to think that the camera did not get its damages from transit. It was ALREADY damaged before it was shipped while sitting in buydig's inventory.

The camera was sent the same day I ordered it (I was first impressed). Now for the exchange, I was told that it'd take up to 14 days (I wonder why it takes so long to obtain the replacement, but almost no time for them to ship the item upon order). I'll have to see how the exchange goes, and will come back for an update.

 I would not shop here again

I had purchased an external hard drive from Buydig/Beach Camera. Apparently, my credit card company thought it was suspicious and declined to pay. I paid for express shipping with the order. I needed it to arrive before I left on a trip. I received the   Read full review...

 I would not shop here again

Great.

 I would shop here again

My shopping experience with BuyDig was fine. It's the shipping that I am having a problem with. I live next door to a museum on a State Park. The FedEx drivers are the worst in the world, because they ALWAYS go to the musuem on the park, and very late in the afternoon, after it's closed, and then claim "business closed/customer unavailable" when they don't even try to come to my home. I have never been left a note at my home that indicates they have ever been there. The address is clearly marked at the road, and yet the FedEx drivers always try to go to the museum/park entrance up the road. Repeated calls to FedEx always end up the same way: "We'll be sure to send the driver out to the correct address, and have them call you before they come out" but they never do. Not once. It's like they're not even trying to deliver the packages. I've had this same exact problem occur several times, and I always tell merchants from whom I purchase things NOT to use Federal Express. They DON'T deliver. Unfortunately, some merchants only use FedEx.

 I would shop here again

The price with Free Shipping was the lowest on the internet. Also the free shipping, via ground, was two days!!

 I would shop here again

Buying a new HD TV via the Internet can be frightening. Prior to ordering from Buydig, I compared quite a few sites and their services and pricing. I ordered from another site first but cancelled because they tried to sell "upgrades" and ultimately told   Read full review...

 I would shop here again

Edit: My original review is below but Maurice J from BuyDig recently contacted me and let me know that they do care about their customers and really would like me to return as a customer. So, I'm turning this review to a positive one just because I like companies which tries to rectify issues and problems that their customers have.


Bought some items from them. They sent me the wrong ones. Called first CS rep and she didn't want me to help me and wanted me to pay shipping out of my pocket to send back on their mistake. She was awful. So I called for another CS rep the next day and second rep was helpful and got me a prepaid. Took them over a week to send out my correct items after they received the items back. So total time it took me to get my items is about a month. Oh, ya. They don't always reply to your e-mail to them also.

 I would shop here again

Bait and switch artists. Ordered a Nikon D40 camera bundled with Epson R280 printer and other items. They shipped without the Epson printer, knowing full well that they weren't shipping the bundled package as shown on their website. They then wait to see   Read full review...

 I would not shop here again

Very good

 I would shop here again

excellent price-item received in perfect codition-brand new as advertised

 I would shop here again

BuyDig had the camera package that I was looking for at a competitive price. The web site was easy to use and the shipping time was very good. I would definitely shop at BuyDig again.

 I would shop here again

This is my first order with Buydig.com and I ordered a Samsung 46" LCD TV, model LN46A550. Buydig.com had the lowest price compared to other online stores as well as received very good reviews from previous customers on delivery and customer service.   Read full review...

 I would shop here again

Great company to do business with.

 I would shop here again

Definitely a trust-worthy website that delivers exactly what they say they're going to. My camera arrived sealed in the original box, with nothing missing. I am very pleased since trying to find this particular camera anywhere else is very frustrating. I would say the only negative is that we paid for 2-day shipping and it still took 5-6 days to receive it. Shipping label even said it was shipped that first day, which means either Fed-ex was way behind, or buydig took the extra money and still only gave us standard shipping. BUT for the money we saved, it's still worth it big time.

 I would shop here again

I don't often times give poor ratings unless it is truly merited. I recently bough a plasma TV from buydig.com and although the package showed up in good shape, the TV was not. It has been over a week and I don't have a resolution and have been made to feel like it is our fault. It seems there are only 2 people who work the customer service area and they are difficult to reach and once you do, they seem frustrated with you. All I want is a working TV for the $1,300 they already collected from me. I'm still hopeful buydig.com will fix the problem but if not I'm going to have to dispute it with the credit card company. My suggestion is that you be very careful even if the company is listed as a trusted source according to epinions. If things are rectified soon, I will post the results so as to be fair to the company.

5/5 Update: The company has said that a new TV is being shipped. Hopefully, this will resolve the problem.

 I would not shop here again

Ordered on 4/22. Shipped on 4/24 Have not received the order yet. Buy.Dig is fine. FedEx is the hangup.

 I would shop here again

I received 2 of my tvs' I ordered, and the one tv that did not come in was damaged. ByDig immediately informed me I would get a refund because my tv could not be replaced.

 I would shop here again

BUYER BEWARE -- NEVER DO BUSINESS WITH THIS COMPANY!

Buydig.com calls themselves a discount vendor, but that's
highly debatable. HORRIBLE customer service.

I bought a high-end Garmin GPS from them.

Within a week of purchasing it, I found it for $100 LESS at several reputable sites.

When I called customer service to request a price adjustment, I was met with surprising hostility.

In spite of evidence to the contrary, they refused to compensate me for the difference.

They also charge a 10% surcharge for returns, even when all the original packaging is intact.

I will NEVER do business with these nasty people again!







 I would not shop here again

Reading the other reviews, it seems to be very common that Buydig does not tell you when they are ou   Read full review...

 I would not shop here again

Got what I wanted, process was easy and prompt delivery. Thanks

 I would shop here again