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ButterflyPhoto

ButterflyPhoto
 
Overall Rating: 1/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 4/5 stars
On-Time Delivery: 4/5 stars
Selection: 4/5 stars

They hide behind eBay ID's and Sell things they don't have in hand!!!

 
A review by cautery written on Mar 6, 2008
Full review
ButteryFly Photo sucks!!! (No matter how they hide or how you buy) Typical NY/NJ Camera ripoff joint. In this instance they hid behind an eBay ID with a 47pos/1neg rating. Sold me the camera. I paid for it INCLUDING expedited shipping. Waited 2 days, nothing. Emailed "seller" on third day. He said it "will probably ship today" (the third day AFTER I paid for it. The fourth day, I get an email saying it's delayed based on "increased demand". That means they sold me a camera on EBAY that they did not physically have in hand. That's of course a big NO-NO on eBay (against actual policy).

Called customer service, and they offer to upgrade my shipping or give me some crappy promo camera bag. I asked to speak to the supervisor AND the seller (he was familiar to the CSR I spoke to). They were of course BOTH conveniently on the phone or some other such crap. So... now they already have my money, and I am forced to wait 10 business days.... or more for a camera I bought as "In STOCK" Their website still shows it in stock!! I downloaded and saved the page, and printed it out. Hacker Safe day documents the day it was printed.

I also think I was shilled on the eBay listing. Only 3 other bidder besides me. One of them had a very low rating, and the other two had ZERO feedback! Amazing huh! I'm printing out the bid history as we speak!

More to come!!!
 

About the Author

cautery
a member of Epinions.com
Reviews Written:  1
 
 
 
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